Difference between revisions of "Theme Management Committee Covid-April 29 2020 - Comité de gestion des thèmes Covid-29 avril 2020"

Revision as of 16:40, 5 May 2020

1. Updates

2. Email subscription service - Pascale Elvas

3. Learning from COVID-19

4. Content inventory case studies

1. Updates

TBS

DTO Newsletter went out this morning. Sign up for the DTO Newsletter and the WebManagers email on the main page of the TMC Wiki
Indigenous usability testing underway with ISC
Research insights - lessons learned to share more broadly
Head of Communications message went out on Monday from Deputy Minister for the COVID-19 response, Isabelle Mondou

Health Canada

No updates from PCO and Principal Publisher

2. Email subscription service - Pascale Elvas

Began work in March on an email subscription service for trusted, authoritative content on COVID-19 from the Government of Canada
Working with partners to publish open source code
Plain language and action-oriented messaging
Content must be timely and of interest
Leveraged tools, approvals and processes we already have so we could get something put together in days instead of months
Driven by user-need and data, a demand for email updates over text
Based on Gov.UK Notify
Not asking people personal information and not collecting personal information
Over 23,000 users so far and want to increase it
Running daily analytics to be responsive to what people are searching for
Keeping an eye on misinformation
Authority to collect email is based on Health Canada authority to provide information in a health crisis
Started with public health information but legal team has cleared sharing information on more general COVID topics
NOT drafting new content, linking to already existing content
Went live on April 22nd
Iterative roll out - so far, growing subscribers organically, now ready to announce it more widely and want help to amplify message

Credibility and accessibility

What’s next?

They will be sharing documents on Slack. If people have something they want to share, email Pascale and Alexis.

3. Learning from COVID-19

Review of draft Canada.ca Council COVID-19 Lessons Learned deck for feedback - the aim of the deck is to gather lessons on ways of working that should carry through into normal times for the management of Canada.ca
Overall great feedback and colleagues considered it a very valuable tool
Deck will be shared on Slack. Please go in and add your insight and comments.

4. Content inventory - Instructions and case studies - Scott Duncan TBS/DTO

Content inventory
New button added to the top of the page that provides additional instructions
Scott gave examples and showed people how the tool can be used to optimize content
If you are using it and have an issue, email us and let us know: dto.btn@tbs-sct.gc.ca

Other discussions in chat

Pair writing

1. Mises à jour

2. Service d'abonnement au courrier électronique - Pascale Elvas

3. Tirer les leçons de COVID-19

4. Études de cas sur l'inventaire du contenu

@@ Line 64: / Line 64: @@
 * More iteration
 They will be sharing documents on Slack. If people have something they want to share, email Pascale and Alexis.
-* '''3. Learning from COVID-19'''
+'''3. Learning from COVID-19'''
 * Review of draft Canada.ca Council COVID-19 Lessons Learned deck for feedback - the aim of the deck is to gather lessons on ways of working that should carry through into normal times for the management of Canada.ca
 * Overall great feedback and colleagues considered it a very valuable tool