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<div style="line-height: 1.5em; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Design Practices & Skills'''</center></div>
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<div style="line-height: 1.5em; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Design Practices'''</center></div>
    
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
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|+ class="nowrap" | 1. Designing For Users
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|+ class="nowrap" | 1. Design research
 
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|-
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! colspan="5" | Accessibility, adaptive design, user interface, etc.
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! colspan="5" |
 
|-
 
|-
 
! style="background: grey; color: white; " | Type of Resource
 
! style="background: grey; color: white; " | Type of Resource
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! style="background: grey; color: white; " | Name/Title
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! style="background: grey; color: white; " | Name/Title of Resource
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Contact/Link
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| Video || Annual Report: Ellen and Jason || Government of Canada, Privy Council Office || https://www.facebook.com/ClerkGC/videos/604452839930035/ || Stresses the importance of accessibility. Ellen met Jason, who is visually impaired, and she built him a 3D map to help him get around the office.  
 
| Video || Annual Report: Ellen and Jason || Government of Canada, Privy Council Office || https://www.facebook.com/ClerkGC/videos/604452839930035/ || Stresses the importance of accessibility. Ellen met Jason, who is visually impaired, and she built him a 3D map to help him get around the office.  
 
|-
 
|-
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| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
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| Project intake outline ||How we host|| PCH || [[:File:How we host - 4 steps.pdf]] || This is an outline of how the Innovation & Experimentation Team at PCH works with potential project partners to explore the possibility of an applied design thinking project.
 
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|-
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| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
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| Article || User Research Basics || U.S. Dept. of Health & Human Services || https://www.usability.gov/what-and-why/user-research.html ||When to perform specific types of user research.
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{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
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|+ class="nowrap" | 2. User Research
   
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|-
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! colspan="5" | Personas, stories, journey mapping, etc.
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| Guide || User research guide ||Ontario Digital Service|| https://www.ontario.ca/page/user-research-guide ||In alpha.
 
|-
 
|-
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! style="background: grey; color: white; " | Type of Resource
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| Report summary (3 pages) || Design Thinking for Public Service Excellence || United Nations Development Programme: Global Centre for Public Service Excellence || http://www.undp.org/content/dam/undp/library/capacity-development/English/Singapore%20Centre/GCPSE%20Design%20Thinking%20Summary.pdf || Examples of design thinking for public sector use (on page 3).
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! style="background: grey; color: white; " | Name/Title
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! style="background: grey; color: white; " | Organization
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! style="background: grey; color: white; " | Contact/Link
  −
! style="background: grey; color: white; " | Notes
  −
|-
  −
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
   
|-
 
|-
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| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
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| Online course || Agile Meets Design Thinking || University of Virginia via Coursera || https://www.class-central.com/course/coursera-agile-meets-design-thinking-11994?utm_source=qz&utm_medium=web&utm_campaign=new_courses_october_2018 ||  
 
|-
 
|-
 
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
 
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
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{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
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|+ class="nowrap" | 3. Usability Testing Methods
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|+ class="nowrap" | 2. Usability testing
 
|-
 
|-
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! colspan="5" | Surveys, focus groups, evaluations, etc.
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! colspan="5" |
 
|-
 
|-
 
! style="background: grey; color: white; " | Type of Resource
 
! style="background: grey; color: white; " | Type of Resource
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! style="background: grey; color: white; " | Name/Title
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! style="background: grey; color: white; " | Name/Title of Resource
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
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| Article || User Research Basics || U.S. Dept. of Health & Human Services || https://www.usability.gov/what-and-why/user-research.html || Anything to add?
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| Article || Tips for Capturing the Best Data from User Interviews || 18F || https://18f.gsa.gov/2016/02/09/tips-for-capturing-the-best-data-from-user-interviews/ || A quick 5-minute read.
 
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|-
 
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
 
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
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{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
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|+ class="nowrap" | 4. Design Thinking
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|+ class="nowrap" | 3. Interaction design
 
|-
 
|-
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! colspan="5" | Problem definition, human-centered design, ideation, etc.
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! colspan="5" |
 
|-
 
|-
 
! style="background: grey; color: white; " | Type of Resource
 
! style="background: grey; color: white; " | Type of Resource
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! style="background: grey; color: white; " | Name/Title
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! style="background: grey; color: white; " | Name/Title of Resource
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
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| Report summary (3 pages) || Design Thinking for Public Service Excellence || United Nations Development Programme: Global Centre for Public Service Excellence || http://www.undp.org/content/dam/undp/library/capacity-development/English/Singapore%20Centre/GCPSE%20Design%20Thinking%20Summary.pdf || Examples of design thinking in public sector use (on page 3).
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| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
 
|-
 
|-
 
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
 
| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?
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{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
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|+ class="nowrap" | 5. Cultural Implications
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|+ class="nowrap" | 4. Content design
 
|-
 
|-
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! colspan="5" | Systems thinking, business design, diverse teams, etc.
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! colspan="5" |
 
|-
 
|-
 
! style="background: grey; color: white; " | Type of Resource
 
! style="background: grey; color: white; " | Type of Resource
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! style="background: grey; color: white; " | Name/Title
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! style="background: grey; color: white; " | Name/Title of Resource
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Contact/Link
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{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
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|+ class="nowrap" | 6. Methods
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|+ class="nowrap" | 5. Visual design
 
|-
 
|-
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! colspan="5" | Guerilla, videos, interviews, etc.
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! colspan="5" |
 
|-
 
|-
 
! style="background: grey; color: white; " | Type of Resource
 
! style="background: grey; color: white; " | Type of Resource
−
! style="background: grey; color: white; " | Name/Title
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! style="background: grey; color: white; " | Name/Title of Resource
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Organization
 
! style="background: grey; color: white; " | Contact/Link
 
! style="background: grey; color: white; " | Contact/Link
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