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Best Practices for Coaching

Please share any information you have or ask questions of your colleagues.

Team Collaboration

https://helpjuice.com/blog/team-collaboration

14 Effective Ways to Promote Team Collaboration

Goal Setting

https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/how-effective-goal-setting-motivates-employees

How Effective Goal-Setting Motivates Employees

Employee Engagement

https://officevibe.com/blog/employee-engagement-benefits

10 Benefits of Employee Engagement

Conflict Management

https://www.valamis.com/hub/conflict-management-styles

5 Conflict Management Styles

Leadership

https://www.verywellmind.com/leadership-styles-2795312

6 Leadership Styles & Frameworks

Questions & Comments

Questions & Comments

Question	Comment	Contributor
What does it mean to be an effective leader?	Being a leader means making sure every member of the team is focused on the same vision to reach team & individual goals. An effective leader will ensure all team members are contributing whilst also feeling valued so that their motivation does not dwindle. An effective leader will be open minded, communicate frequently with their team & ensure tasks are being delegated effectively & efficiently.	Sample
What is a strategy to keep team members motivated in the workplace?	Goal-setting is one practice that ensures team members are staying on task in the workplace. Reflecting on short and long term goals can help individuals to remember they are working for a purpose. Goal-setting allows individuals to remember that everything they do in the workplace matters.	Sample
Type Question Here	Type Comment Here	Your name

What is Coaching?

Professional development coaching is defined as a series of guided conversations that enable the “coachee” to discover and implement professional and personal solutions to move towards their goals. These solutions, because they are intrinsic to the “coachee,” are more likely to succeed and endure than solutions imposed externally.

COACHING IS...

• Confidential
• Active listening
• Asking open ended questions
• A place where people can think out loud
• Solutions focused
• Space for people to change how they relate to something
• Thought provoking
• Supportive and relationship building
• A place to come up with creative solutions

COACHING IS NOT...

• Conflict Resolution
• Giving advice, being the expert or having the answers
• Counseling
• Fixing people
• Doing it for them
• Policing or getting people to work harder
• A replacement for supervision or management

Coaching in the Workplace

Coaching is a beneficial method to improve the performance of employees and increase productivity. The best leaders are able to coach team members to help them adapt to new situations, develop skills and increase their efficiency. Below are some highlighted benefits to coaching employees and scenarios when coaching may be helpful.

Why is coaching important in the workplace? Coaching is important in the workplace because of how it benefits employees. Having a mentor to coach employees can improve their performance and increase job satisfaction. Coaching employees can help with:

• Employee Performance-> Having a manager that is a coach can make you more approachable and help build stronger relationships with your team.
• Achieving Goals-> A coach can help create personal goals for each employee. Goal setting can lead to greater success if the goals are considered attainable and measurable.
• Promotes Teamwork-> Coaching encourages collaboration between employees and promotes and strengthens teamwork.
• Establishes Open Communication-> Coaching can help build relationships between employees, which improves the work environment and makes the workplace more enjoyable for everyone.
• Teaches Employees Problem-Solving Skills-> Coaching can help employees develop problem-solving skills by introducing processes and strategies to find a resolution.

Scenarios when Coaching may be Beneficial

Not all workplace one-on-ones or group meetings will benefit from a coaching session. Below are a few examples of when coaching may be beneficial.

• Adapting Behaviorː An employee may require coaching to adapt their behaviour if their behaviour is affecting their or others' work. Providing one-on-one training when company policy changes to help employees change their behaviour and adapt to innovations. This eases transitions and can make employees more comfortable.
• Changing Careersː Coaching can help a new team member learn their job tasks quickly, which helps the team reach its goals more efficiently. During a career change, there can be skills that an employee needs to develop.
• Developing Skillsː Coaching can help staff develop necessary skills for their current or future roles, such as communication and technical skills.
• Improve Job Performanceː Coaching can help improve job performance by monitoring progress and providing the employee with self-monitoring tools.
• Increasing Positivityː Coaching can encourage and promote positivity in the workplace. A workshop with the whole team could promote positivity for all employees and support team building.
• Setting Goalsː Coaching employees on setting goals may teach employees to use a goal-setting method that works for them to set personal goals and in turn help accomplish team goals.
• Problem-solving techniquesː Coaching employees on how to solve problems with proven techniques to support growth and development.

Consider trying:

• Brainstorming: Involves a group of people and helps a team collaborate and take part in the decision-making process.
• Mind mapping: This allows you to visualize the problem by drawing and connecting it to potential solutions including details of how to implement the resolution.
• Storyboarding: Helps visualize a process and potential outcomes by drawing a story of the problem and resolutions.
• Group/Team Goal and Priority Settingː Coaching doesn’t always need to be one-on-one. Having a group coaching session to come up key priorities, initiatives and goals as a team can build team cohesion and bring out some ideas that may have not been thought of before.
• Reducing Fearː Coaching could help an employee to identify and come up with techniques to overcome their fears.
• Returning to the Officeː Coaching may be useful in educating employees on company policy, workflows, and other relevant information. This helps to equip employees with skills and knowledge they need to succeed.