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Line 1: − + − Our '''''Service Innovation Centre of Excellence''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond. − + − But how do we do it? And during a pandemic?+ − + − + − + − + − + − + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
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== Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic ==
== Virtual Open House: Unpacking the Client-Centric Approach During a Pandemic ==
[[File:CoE Open House Poster EN.png|alt=Poster of the CoE Open House|center]]
[[File:CoE Open House Press Kit Poster EN.png]]
[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 The new policy on service and digital] requires us to take a client-centric approach in designing and delivering our services.
<big>Our '''''[[#About Service Innovation Centre of Excellence|Service Innovation Centre of Excellence]]''''' team is holding a '''''Virtual Open House''''' event to showcase how we can stay client-centric at this special, “new normal” time and beyond.</big>
<big>[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 The new policy on service and digital] requires us to take a client-centric approach in designing and delivering our services.</big>
Drop in at our '''''Virtual Open House''''' to learn more about how you can:
<big>But how do we do it? And during a pandemic?</big>
* Benefit from a client-centric approach to design and deliver services
* Understand your clients through research
<big>Drop in at our '''''Virtual Open House''''' to learn more about how you can:</big>
* Design your processes and services with the clients in mind
* <big>Benefit from a client-centric approach to design and deliver services</big>
* Deliver good, easy-to-use services to the public and beyond
* <big>Understand your clients through research</big>
Watch the show case. Join the conversation. [https://forms.gle/uK9UF1YPqx4U1pqSA SIGN UP NOW!] And [https://teams.microsoft.com/l/team/19%3a67ae889ffdce4636add6319148875cb9%40thread.skype/conversations?groupId=8399024b-84ca-4d18-876a-f68309e688b8&tenantId=2008ffa9-c9b2-4d97-9ad9-4ace25386be7 drop in anytime] in our Microsoft Teams group!
* <big>Design your processes and services with the clients in mind</big>
* <big>Deliver good, easy-to-use services to the public and beyond</big>
<big>Watch the show case. Join the conversation.</big>
[https://forms.gle/uK9UF1YPqx4U1pqSA <big>'''SIGN UP NOW!'''</big>]
<big>And [https://teams.microsoft.com/l/team/19%3a67ae889ffdce4636add6319148875cb9%40thread.skype/conversations?groupId=8399024b-84ca-4d18-876a-f68309e688b8&tenantId=2008ffa9-c9b2-4d97-9ad9-4ace25386be7 drop in anytime] in our Microsoft Teams group!</big>
[[File:CoE Open House Press Kit Agenda EN v3.png]]
=== Sign Up Link ===
[https://forms.gle/uK9UF1YPqx4U1pqSA Sign Up Link / lien d'inscription]
=== Open House Join Link ===
[https://teams.microsoft.com/l/meetup-join/19%3ameeting_N2ZjOTFiNGQtYTVkNC00N2Q0LThjMGEtNGVkMDgzYTkzMTg4%40thread.v2/0?context=%7b%22Tid%22%3a%222008ffa9-c9b2-4d97-9ad9-4ace25386be7%22%2c%22Oid%22%3a%22fff1da99-b9d4-4dd6-8bd8-83c0503f87e8%22%7d Open House Join Link]
Wednesday, June 10, 2020, 12:30 - 14:30 EDT on Microsoft Teams
Mercredi le 10 juin 2020, de 12 h 30 à 14 h 30 HAE, sur Microsoft Teams
=== Microsoft Teams Group ===
[https://teams.microsoft.com/l/team/19%3a67ae889ffdce4636add6319148875cb9%40thread.skype/conversations?groupId=8399024b-84ca-4d18-876a-f68309e688b8&tenantId=2008ffa9-c9b2-4d97-9ad9-4ace25386be7 Microsoft Teams group / l’équipe sur Microsoft Teams: Service Innovation CoE]
Join with team code / Joindre avec le code de l'équipe : '''7hxdef7'''
== About Service Innovation Centre of Excellence ==
We're a team under the [https://www.tc.gc.ca/en/transport-canada/corporate/transparency/briefing/20191120/digital-services-transformation-office.html Digital Services and Transformation Office].
Join our [https://teams.microsoft.com/l/team/19%3a67ae889ffdce4636add6319148875cb9%40thread.skype/conversations?groupId=8399024b-84ca-4d18-876a-f68309e688b8&tenantId=2008ffa9-c9b2-4d97-9ad9-4ace25386be7 MS Teams group] to know more about us!
