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==Privacy==
 
==Privacy==
Employee's are encouraged to use approved software such as Zoom, Google Hangouts, and Slack to collaborate and communicate unclassified information. However there are some privacy issues that need to be recognized before using these applications.  
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Employee's are encouraged to use approved software such as Zoom, Google Hangouts, and Slack to collaborate and communicate unclassified information. However there are some privacy issues that need to be recognized before using these applications. It is important to remember that these applications are not to be used for any classified work.
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===Slack===
 
===Slack===
When using a paid license of the application, a feature is unlocked that allows HR and management personnel to export ALL chats. Not only can group chats be exported but also chats that are between you and a colleague that is sent in a private chat. This feature cannot be enabled in the free license.  
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When using a paid license of the application, a feature is unlocked that allows HR and management personnel to export ALL chats. Not only can group chats be exported but also chats that are between you and a colleague that is sent in a private chat. This feature cannot be enabled in the free license. It is important to note that Slack does store data regardless of the license, including after 10,000 messages in the free version.
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Slack also retains data such as links, passwords, usernames and chats, however does have options to customize how long this data is retained.
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Slack also retains data such as links, passwords, usernames and chats, however does have options to customize policies on data retention.
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===Zoom===
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Zoom has a feature that tracks attention to the webcam in order to see who is actively in the video chat. If a presenter is sharing their screen and a user minimizes the window or leaves their device, a notification will be sent to the meeting hosts. It should be noted that Zoom does not record activity on the device nor does it capture video with this setting.  
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Unless a meeting host is using Zoom's encrypted video chat option, the company could have access to the conference.
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===Google Hangouts===
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While there are no glaring privacy concerns with Google Hangouts, it does require a Google account. It is best to use a work account if possible to avoid getting contacted at your personal email or phone number.
 
== References ==
 
== References ==
 
*[https://csrc.nist.gov/CSRC/media/Publications/Shared/documents/itl-bulletin/itlbul2020-03.pdf Secure Teleworking Bulletin - NIST Publication]
 
*[https://csrc.nist.gov/CSRC/media/Publications/Shared/documents/itl-bulletin/itlbul2020-03.pdf Secure Teleworking Bulletin - NIST Publication]
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*[https://wiki.gccollab.ca/images/2/28/Guidance_for_the_Secure_Use_of_Collaboration_Tools.pdf Guidance For the Secure Use of Collaboration Tools - TBS]
 
*[https://wiki.gccollab.ca/images/2/28/Guidance_for_the_Secure_Use_of_Collaboration_Tools.pdf Guidance For the Secure Use of Collaboration Tools - TBS]
 
*[https://wiki.gccollab.ca/images/4/4e/Orientation_sur_la_facilitation_de_l%E2%80%99acc%C3%A8s_aux_services_Web.pdf Orientation sur la facilitation de l’accès aux services Web - SCT]
 
*[https://wiki.gccollab.ca/images/4/4e/Orientation_sur_la_facilitation_de_l%E2%80%99acc%C3%A8s_aux_services_Web.pdf Orientation sur la facilitation de l’accès aux services Web - SCT]
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*[https://onezero.medium.com/slack-zoom-google-hangouts-are-your-remote-work-apps-spying-on-you-cf1e33809cf7 Slack, Zoom, Google Hangouts: Are Your Remote Work Apps Spying on You?]
 
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