Difference between revisions of "SSC Artifacts and Diagrams"

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(Added Service Roadmap diagram.)
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This portion of enterprise architecture contains artifacts that define the scope of the enterprise, break it down into useful portions (segments), describe the strategic current/target states, drivers and motivations.
 
This portion of enterprise architecture contains artifacts that define the scope of the enterprise, break it down into useful portions (segments), describe the strategic current/target states, drivers and motivations.
  
===== Strategic Motivation Diagram =====
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==== Strategic Motivation Diagram ====
ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946175 Motivation Viewpoint]
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Based on ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946175 Motivation Viewpoint]
  
 
Scope/Constraints:  None.
 
Scope/Constraints:  None.
  
Key Stakeholders: Enterprise architects, business analysts, strategic planning, benefits realization team.
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Key Stakeholders: Enterprise architects, business analysts, strategic planning, benefits realization, SSC executives.
  
Purpose/Value:  Used to identify and related the key strategic drivers, goals, outcomes of the organization, and the key strategic stakeholders.  Provides links to identify what existing and planned architecture are supporting the enterprise's desired target direction.
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Purpose/Value:  Used to identify and related the strategic drivers, goals, outcomes of the organization, and the key strategic stakeholders.  Provides links to identify what existing and planned architecture are supporting the enterprise's desired target direction.  All solution architectures should link (directly or indirectly) to a strategic goal or outcome.
  
===== Business Capability Map =====
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==== Business Capability Map ====
ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946178 Capability Map]
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Based on ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946178 Capability Map]
  
 
Scope/Constraints:  Generally limited to identifying capabilities/sub-capabilities, and their association with enterprise strategic outcomes, goals, drivers.
 
Scope/Constraints:  Generally limited to identifying capabilities/sub-capabilities, and their association with enterprise strategic outcomes, goals, drivers.
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Purpose/Value:  A primary communication mechanism with SSC executives on the state of the architecture, activities, and progress towards desired target direction.  Helps ensure alignment between current/target activities and the strategic direction/capabilities of the organization.  Investment prioritization.
 
Purpose/Value:  A primary communication mechanism with SSC executives on the state of the architecture, activities, and progress towards desired target direction.  Helps ensure alignment between current/target activities and the strategic direction/capabilities of the organization.  Investment prioritization.
  
==== Strategic Architecture ====
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==== Segment Diagram ====
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Based on ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946160 Business Process Cooperation Viewpoint]
  
===== Segment/Service Overview Diagram =====
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Scope/Constraints:  Uses only business roles, business actors, and business functions with categories "SSC Segment", "SSC Client-facing Service", and "SSC Supporting Service".  It may begin to associate key high-level roles, information, applications - but generally, it leaves details of architecture to dedicated lower-level diagrams.  One diagram per defined segment.   
ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946160 Business Process Cooperation Viewpoint]
 
 
 
Scope/Constraints:  Uses only business functions, and business functions with categories "SSC Segment", "SSC Client-facing Service", and "SSC Supporting Service".  It does not show detailed information about roles, processes, information, technologies, applications involved in each segment.  One diagram shows all segments, and key high-level associated functions. 
 
 
 
Key Stakeholders:  Enterprise architects/Enterprise Architecture management/executives.
 
 
 
Purpose/Value:  Enables EA to organize, prioritize and assign architecture work/activities.  In particular, it identifies the segments that will be used to organize EA work, and distributes the key services/functions among them.  Segment diagrams are produced for each segment that provides a more complete definition of what belongs in each segment.
 
 
 
===== Segment Diagram =====
 
ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946160 Business Process Cooperation Viewpoint]
 
 
 
Scope/Constraints:  Uses only business functions, and business functions with categories "SSC Segment", "SSC Client-facing Service", and "SSC Supporting Service".  It may begin to associate key high-level roles, information, applications - but generally, it leaves details of architecture to dedicated lower-level diagrams.  One diagram per defined segment.   
 
  
 
Key Stakeholders:  Enterprise architects/Enterprise Architecture management/executives.
 
Key Stakeholders:  Enterprise architects/Enterprise Architecture management/executives.
  
Purpose/Value:  Enables EA to organize, prioritize and assign architecture work/activities.  In particular, it identifies the segments that will be used to organize EA work, and distributes the key services/functions among them.   
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Purpose/Value:  Enables EA to organize, prioritize and assign architecture work/activities.  In particular, it identifies the segments that will be used to organize EA work, and distributes the key services/functions among them.  Every identified SSC service should belong to a segment.   
  
===== Strategic Service Diagram (formerly Conceptual Service Diagram) =====
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==== Strategic Service Diagram ====
 
[[File:Service Conceptual Diagram - Example Wi-Fi.png|thumb|
 
[[File:Service Conceptual Diagram - Example Wi-Fi.png|thumb|
 
Strategic Service Diagram:  GC Wi-Fi Service
 
Strategic Service Diagram:  GC Wi-Fi Service
 
]]
 
]]
ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946170 Layered Viewpoint]
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Based on ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946170 Layered Viewpoint]
 
 
Scope/Constraints:  A template is provided to complete the diagram.  This particular diagram links the SSC Service to Business Capabilities (1 or more), and to other key business functions/services, and to the key foundational/supporting technologies.  Similar to the Conceptual Foundation Technology diagrams, except the focus here is on the business function and clients, rather than the technologies.  The diagram may expose some of the key sub-functions/processes that are performed in that SSC service.
 
 
 
Key Stakeholders:  Enterprise architects/Enterprise Architecture management/executives.
 
 
 
Purpose/Value:  Provides a conceptual view of SSC Services, key inter-service linkages, strategic linkages, and links to enabling technologies.  Answers the questions:  1) What services/functions need which services to operate?, 2) What technologies are required by an SSC Service?
 
  
==== Capability Planning View ====
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Scope/ConstraintsThis diagram defines, at a high level, an SSC service. It links the SSC Service to Business Capabilities (1 or more), and to other key business functions/services, and to the key foundational/supporting technologies. The diagram may expose some of the key sub-functions/processes that are performed in that SSC service (down 1 level of conception). Detailed business, application, information and technology diagrams for a particular service are to be detailed in other (solution-level) diagrams.
ArchiMate ViewpointCapability Planning View  (Custom:  Base on Capability Planning view at: https://www.hosiaisluoma.fi/blog/archimate-examples)  
 
  
Scope/Constraints: Link any Business Function or Business Process to a capability.  
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Key Stakeholders:  Enterprise architects/Enterprise Architecture management/executives, Service architects.
  
Key StakeholdersEnterprise architects, segment architects, strategic planning.  
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Purpose/ValueProvides a conceptual view of SSC Services, key inter-service linkages, strategic linkages, and links to enabling technologies. Answers the questions:  1) What services/functions need which services to operate?, 2) What technologies are required by a particular SSC Service?
  
Purpose/Value:  To link between strategy and enterprise architecture (core elements). Used for mapping key core elements of architecture to realized capabilities.  In particular, those supporting functions/services and related applications/technology in support of particular capabilities.  
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==== Service Roadmap Diagram ====
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Based on ArchiMate Viewpoint:  [https://pubs.opengroup.org/architecture/archimate3-doc/apdxc.html#_Toc489946170 Layered Viewpoint]
  
===== SSC Service Catalog =====
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Scope/constraints:  Uses Implementation and Migration elements, and Motivation elements (goal/outcome).
  
Key Stakeholders:  SSC executives, service mangement, service inventory, enterprise architects, service leads, service teams, service architects, solution architects.
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Key Stakeholders:  Enterprise Architects, Service Architects, Solution Architects, Service leads/teams.
  
Purpose/Value:  Provides a list of the SSC functions designated as "SSC Services" including with key attributes used for service management and service inventory management.
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Purpose/Value:  Defines/describes the different architectures for a particular service in defined states (n-2, n-1, n, n+1, n+2) and plateaus (current, target, target+), and what work packages (projects) will satisfy which identified architecture gaps.
  
 
==== Reference Library ====
 
==== Reference Library ====

Revision as of 20:39, 22 September 2020

SSC Enterprise Architecture

In addition to a content metamodel, SSC has established a set of specific artifacts (catalogs, matrices, diagrams) that are required. In general, these artifacts follow the recommended viewpoints established in the ArchiMate 3.0.1 Specification. However, in some instances we have chosen diagrams that better suit our particular needs, particularly in respect to project and service governance. The following are the required and recommended artifacts for architecture at SSC.

SSC Key EA Artifacts Diagram

EA Models Structure.png

Strategic Architecture

This portion of enterprise architecture contains artifacts that define the scope of the enterprise, break it down into useful portions (segments), describe the strategic current/target states, drivers and motivations.

Strategic Motivation Diagram

Based on ArchiMate Viewpoint: Motivation Viewpoint

Scope/Constraints: None.

Key Stakeholders: Enterprise architects, business analysts, strategic planning, benefits realization, SSC executives.

Purpose/Value: Used to identify and related the strategic drivers, goals, outcomes of the organization, and the key strategic stakeholders. Provides links to identify what existing and planned architecture are supporting the enterprise's desired target direction. All solution architectures should link (directly or indirectly) to a strategic goal or outcome.

Business Capability Map

Based on ArchiMate Viewpoint: Capability Map

Scope/Constraints: Generally limited to identifying capabilities/sub-capabilities, and their association with enterprise strategic outcomes, goals, drivers.

Key Stakeholders: Senior executives, branches, business managers, enterprise and business architects. Investment prioritization.

Purpose/Value: A primary communication mechanism with SSC executives on the state of the architecture, activities, and progress towards desired target direction. Helps ensure alignment between current/target activities and the strategic direction/capabilities of the organization. Investment prioritization.

Segment Diagram

Based on ArchiMate Viewpoint: Business Process Cooperation Viewpoint

Scope/Constraints: Uses only business roles, business actors, and business functions with categories "SSC Segment", "SSC Client-facing Service", and "SSC Supporting Service". It may begin to associate key high-level roles, information, applications - but generally, it leaves details of architecture to dedicated lower-level diagrams. One diagram per defined segment.

Key Stakeholders: Enterprise architects/Enterprise Architecture management/executives.

Purpose/Value: Enables EA to organize, prioritize and assign architecture work/activities. In particular, it identifies the segments that will be used to organize EA work, and distributes the key services/functions among them. Every identified SSC service should belong to a segment.

Strategic Service Diagram

Strategic Service Diagram: GC Wi-Fi Service

Based on ArchiMate Viewpoint: Layered Viewpoint

Scope/Constraints: This diagram defines, at a high level, an SSC service. It links the SSC Service to Business Capabilities (1 or more), and to other key business functions/services, and to the key foundational/supporting technologies. The diagram may expose some of the key sub-functions/processes that are performed in that SSC service (down 1 level of conception). Detailed business, application, information and technology diagrams for a particular service are to be detailed in other (solution-level) diagrams.

Key Stakeholders: Enterprise architects/Enterprise Architecture management/executives, Service architects.

Purpose/Value: Provides a conceptual view of SSC Services, key inter-service linkages, strategic linkages, and links to enabling technologies. Answers the questions: 1) What services/functions need which services to operate?, 2) What technologies are required by a particular SSC Service?

Service Roadmap Diagram

Based on ArchiMate Viewpoint: Layered Viewpoint

Scope/constraints: Uses Implementation and Migration elements, and Motivation elements (goal/outcome).

Key Stakeholders: Enterprise Architects, Service Architects, Solution Architects, Service leads/teams.

Purpose/Value: Defines/describes the different architectures for a particular service in defined states (n-2, n-1, n, n+1, n+2) and plateaus (current, target, target+), and what work packages (projects) will satisfy which identified architecture gaps.

Reference Library

Reference Architecture Catalog

Key Stakeholders: Enterprise architects, service architects, solution architects, engineers/implementers.

Purpose/Value: Provides a list of the reference architecture documents available, informing architects of the standard patterns and considerations for preparing architecture in particular defined circumstances.

Reference Architecture Diagram

ArchiMate Viewpoint: Layered Viewpoint

Scope/Constraints: None.

Key Stakeholders: Enterprise architects, service architects, solution architects, engineers/implementers.

Purpose/Value: Diagrams of reference architecture patterns/options, to illustrate patterns and considerations for preparing new architectures under particular defined conditions/circumstances. Used to ensure alignment/compliance and consistency of implementations.

IT Standard Catalog

Key Stakeholders: Enterprise architects, service architects, solution architects, engineers/implementers.

Purpose/Value: Provides a list of IT Standards to be applied to architectures, designs and implementations at SSC. Used to ensure alignment/compliance and consistency of implementations.

Content Metamodel Diagram

ArchiMate Viewpoint: Layered Viewpoint

Scope/Constraints: None.

Key Stakeholders: Enterprise architects, service architects, solution architects, engineers/implementers.

Purpose/Value: Illustrates the valid relationships amongst all types of architecture objects, and the rules to be applied for their use in architecture models. The model of the model for architecture.

Lexicon Catalog

Key Stakeholders: All users and practitioners of architecture.

Purpose/Value: Provides definitions of terms/nomenclature used for architecture.

SSC Project Catalog

Key Stakeholders: Executives, project managers/leads, project teams, enterprise architects, service architects, solution architects, governance bodies, engineers.

Purpose/Value: Used to associate objects, artifacts, deliverables to particular projects/initiatives.

Service/Solution Architecture

These diagrams are for service or solution architectures for initiatives to be reviewed/aligned by EA.

Project Definition

Requirements Catalog

Key Stakeholders: Project managers, project teams, business analyst, business architects, service architects, solution architects, engineers.

Purpose/Value: List and definitions of the requirements for a project/initiative. .

Motivation (Benefits Realization) Diagram

ArchiMate Viewpoint: Motivation Viewpoint

Scope/Constraints: None.

Key Stakeholders: Project manager/lead, project team, business analyst, benefits realization team, governance bodies, management.

Purpose/Value: Identify the benefits of a projects/initiative, identifying key performance metrics, help ensure alignment with enterprise outcomes, identify and link requirements to tactical and strategic outcomes.

Conceptual Architecture

Solution Context Diagram

moved - and integrated with the Solution Conceptual Diagram.

Solution Conceptual Diagram

ArchiMate Viewpoint: Non-Standard (SSC specific)

Scope/Constraints: Show no sequence/flow, and generally no associations. Limited to actors, roles, business functions (key high-level), business information, KPI's.

Key Stakeholders: Governance bodies (particularly AC and ESSARB), project teams/leads/managers, executives, enterprise architects, service architects, solution architects.

Purpose/Value: Identifies what, at a high/conceptual level, this project/initiative intends to do (key/main functions), for which clients (roles/actors), and what key information will be required/managed, and what key performance indicators/benefits will be provided by doing the effort.

Logical/Physical Architecture

Business Process Cooperation Diagram

ArchiMate Viewpoint: Business Process Cooperation Viewpoint

Scope/Constraints: May only use application components from the application layer.

Key Stakeholders: Governance bodies (particularly AC and ESSARB), project teams/leads/managers, enterprise architects, service architects, solution architects, business leads, business architects, business analists, business process practicioners.

Purpose/Value: Identifies/defines the business (functions, processes, roles, actors, etc...) of the project/initiative/SSC service, and links to application/data/information layers.

Implementation and Deployment Diagram (optional)

ArchiMate Viewpoint: Implementation and Deployment Viewpoint

Scope/Constraints: None.

Key Stakeholders: Application managers, application architects, service architects, solution architects, CIO office, project team, application developers.

Purpose/Value: Optional. Used if more details on application or inter/intra-application and technology interactions are required than is provided in the Technology Usage Diagram (below).

Application Cooperation Diagram (optional)

ArchiMate Viewpoint: Application Cooperation Viewpoint

Scope/Constraints: None.

Key Stakeholders: Application managers, application architects, service architects, solution architects, CIO office, project team, application developers.

Purpose/Value: Optional. Used if more details on application or inter/intra-application are required. Focus on application development/components specifically.

Technology Usage Diagram

ArchiMate Viewpoint: Technology Usage Viewpoint

Scope/Constraints: None.

Key Stakeholders: Service architects, solution architects, engineers, designers, implementers, operations staff, application support staff and management.

Purpose/Value: Maps applications/application systems to required (generic/high level) technology implementations.

Technology Diagram

ArchiMate Viewpoint: Technology Viewpoint

Scope/Constraints: None.

Key Stakeholders: Service architects, solution architects, engineers, designers, implementers, operations staff.

Purpose/Value: Identifies/defines the required technology components, positioning/placement/location, relationships, network, network zoning required for the initiative.