Public Engagement Case Studies

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Background

The Consultations and Public Engagement Team of the Privy Council Office of Canada is pleased to share the first round of Public Engagement case studies. Over the course of 2018, interviews were conducted with policy analysts, public engagement advisers, communications teams, developers, and managers who were involved with the planning and execution of a consultation linked to a major policy initiative.

The interviews were semi structured, to allow conversations to flow-freely. The case studies capture the purpose, objectives and scope of a consultation; they look at process considerations, including methods, tools and analysis, as well as governance and decision making, successes, challenges, and overall outcomes.

The goal of these case studies is to showcase Government of Canada public engagement, share lessons learned, and illustrate the decision making process that practitioners of public engagement make when undertaking these large-scale projects. We selected the format of case studies so that key learnings remain connected to the context in which they took place. We hope that in sharing these case studies, readers will better understand the diverse considerations and complexities of public engagement.

These are the first four case studies to be published, with more to follow in 2019. If you have any questions or comments, please connect with us at consultation@pco-bcp.gc.ca

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