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=== Overall Feedback ===
 
=== Overall Feedback ===
The soft launch ended with approximately 63 scans of cosmetic products between the six participants.
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The soft launch ended with approximately 63 scans of cosmetic products between the six participants. In a follow up survey, six participants indicated that the application "made their jobs easier". Furthermore, several commented on the time saving benefits of using the 8ball application. 
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The six participants conducted a follow-up survey where they indicated that the 8ball APP “made their job easier”
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===Improvements in Processing Speed===
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During testing, there were comments and concerns about the speed of the application. Further testing of the 8ball application demonstrated that the speed issue was a result of the application's inability to retrieve submission within a reasonable time. It was found that the internet and cellular data speed were not the main factors causing the delays in processing speed. In response to this, the app was updated, which significantly improved the speed.
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Specific comments include:
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===8ball vs Manual Processing of Ingredients===
*The thought of being able to use an app to help identify hotlist ingredients for cosmetic products without having to go to the Hotlist website or shared drives and search for it saves a lot of time”, and
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Twenty submissions were randomly selected for analysis to determine the time saved by using the application compared to manually typing and searching for ingredients. Figure 1 illustrates the results of the analysis after outliers were removed. Overall the application processing time (2.9 minutes) is faster on average compared to manual process.
*The first impression of Soft Ball was very good as it is a useful tool which can make work easier for Inspectors”.  
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===Speed Concern===
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[[File:Figure.png|center|thumb|578x578px|Time saving analysis of 20 submissions during soft launch after removal of outliers. The average time saved is indicated by the red bar. The green bar demonstrates submissions where the application had lower processing time, while the yellow bars represent higher application processing time. ]]
During testing, there were comments and concerns about the speed of the application. In response to this, the app was updated, which significantly improved the speed.