Principal Publisher MOU

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Background

The role of the Principal Publisher was assigned to the Minister of Employment and Social Development (ESDC) in March 2014 and is managed under the Service Canada initiative. The Principal Publisher is responsible for the provision of web and web-related services to Government of Canada institutions through a standardized Memorandum of Understanding (MOU) for service delivery.

An initial MOU was implemented with 22 institutions starting in 2016 and will expire on September 30, 2018. A new MOU is being developed for 2018 and will be established by Service Canada with each institution using the following Principal Publisher web tools and services:

  • Content management platform for Canada.ca (Adobe Experience Manager, or AEM)
  • Analytics tool for Canada.ca (Adobe Analytics)
  • GC social media account management tool (Hootsuite)
  • Canada.ca Newsroom

MOU Documents 2018

MOU documents will be posted here. Institutions are welcome to download and review them. Please use the "Watch" function at the top-right of the page to be notified when this page is updated.

  • Master Agreement
  • Adobe Experience Manager / Adobe Analytics - Service Level Agreement
  • Hootsuite - Service Level Agreement
  • Newsroom - Service Level Agreement

Contact Us

If you have a question or a comment about the 2018 MOU, please contact us at the following email address using the subject line "Principal Publisher MOU".

NA_WP_PDMD_PW_DGDP_GD