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Page Status[edit | edit source]

This page was last updated on April 4, 2024 and currently reflects the data of the March 2024 period.

Overview[edit | edit source]

The DCC M365 accessibility issues summary tables surface data and trends in relation to Government of Canada (GC) M365 accessibility issues. The three tables include the following key data labels:

SSC DCC M365 Total Accessibility Issues Summary Table Definitions[edit | edit source]

  • Total M365 Accessibility Issues: The total number of M365 accessibility issues tracked by SSC DCC.
  • Total Active Accessibility Issues: The total number of active (Investigation is underway) M365 accessibility issues.
  • Total Pending M365 Accessibility Issues: The total number of M365 accessibility issues currently subject to a workload backlog.
  • Total Closed M365 Accessibility Issues: The total number of closed (fixed to the production environment, or the issue is no longer a problem) M365 accessibility issues.

Accessibility Issues by M365 Application Summary Table[edit | edit source]

  • The total number of issues by M365 product or application, such as MS Teams or SharePoint, among others.

The SSC DCC UX Accessibility Issues Tracker is available for download.

M365 Total Accessibility Issues Summary Table[edit | edit source]

# Issues Summary Number of Reported Issues
1 Total M365 Accessibility Issues 1434
2 'Total Active Accessibility Issues 99
3 Total Pending Accessibility Issues 266
4 Total Closed Accessibility Issues 1069


NEW! M365 Total Accessibility Issues Progress Summary Table[edit | edit source]

  • Total M365 Accessibility Archived Issues : Tickets created from 2020 and until 6 months prior to the latest monthly data updates, and are in a Closed status.
  • Total M365 Accessibility In Progress Issues: Tickets created from 2020 and until 6 months prior to the latest monthly data updates, and are in an Active, Pending, or Closed status.

M365 Total Accessibility Issues - Progress Summary Table[edit | edit source]

# Issues Progress Summary Number of Issues
1 Total M365 Accessibility Issues 1434
2 Total Archived Accessibility Issues 834
3 Total In Progress Accessibility Issues 600


Accessibility Issues by M365 Application Summary Table[edit | edit source]

# Affected M365 Application Number of Reported Issues
1 SharePoint 375
2 Dynamics 237
3 Power Apps 194
4 Teams 112
5 Forms 108
6 Power BI 86
7 Planner 53
8 My Sign-ins 50
9 Delve 36
10 Word 24
11 SQL Server 22
12 Office 365 18
13 Outlook 12
14 Not Product-specific 11
15 OneNote 10
16 Sway 10
17 Whiteboard 10
18 OneDrive 9
19 Yammer 8
20 Authenticator 6
21 Excel 5
22 PowerPoint 5
23 Office - General 4
24 Windows 4
25 Windows 11 4
26 *Not Listed 3
27 Bookings 3
28 Microsoft 365 3
29 Microsoft Lists 2
30 *All Products 1
31 Accessibility Insights 1
32 Azure Active Directory 1
33 Azure Information Protection 1
34 D365 Customer Voice 1
35 M365 Security and Compliance 1
36 Microsoft Deployment Toolkit 1
37 Microsoft Translator 1
38 Quick Assist (Remote Assistance Service) 1
39 Windows Defender 1
40 All 1434




Note: The SSC DCC M365 accessibility issues intake process is currently being reviewed and optimized to help ensure the aggregation and action of all GC M365 accessibility issues.

Contact Us[edit | edit source]

DCC.Accessibility (SSC), dcc.accessibility-accessibilite.cnn@ssc-spc.gc.ca


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