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April 22, 2019
New Process for Voluntary Leave Cash-Out Requests for Employees in Organizations Using My GCHR (9.1)
The process for employees to request leave cash-outs is changing effective March 1, 2019. The change will address issues employees have encountered in receiving related payments and improve the processing of the transaction in Phoenix for Compensation Advisors.
Effective March 1, 2019 leave cash-out requests will no longer be automatically processed by Phoenix when they are submitted via MyGCHR. Compensation Advisors will process the request based on receipt of a complete, authorized leave form and, if the organization is serviced by the Pay Centre, a Pay Action Request (PAR) validated by a Trusted Source.
Technical changes to MyGCHR to stop employees from submitting leave cash-out requests through the MyGCHR Self Service functionality will be implemented May 10, 2019. To support the change in process until the system changes are applied, the MyGCHR Service Desk will monitor leave requests to identify cash-outs requests entered by employees through Self Service. If such a request is identified, the Service Desk will contact the MyGCHR Help Desk within your organization to inform them of the request. The help desk in your organization will be responsible for following-up with the employee and manager to ensure the new manual process is applied.
Click on this document for more detail to support your organization with the transition to the new process.
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