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GC Enterprise Architecture/Playbook (view source)
Revision as of 12:55, 14 January 2020
, 12:55, 14 January 2020no edit summary
Once the stakeholders are identified, the roles and responsibilities are mapped, and the stakeholder needs are identified and translated into business service, the department can then model a complete quality end-to-end business service that provides the best digital experience to its users while also maximize its effectiveness and optimize efficiencies.<br><br>
Once the stakeholders are identified, the roles and responsibilities are mapped, and the stakeholder needs are identified and translated into business service, the department can then model a complete quality end-to-end business service that provides the best digital experience to its users while also maximize its effectiveness and optimize efficiencies.<br><br>
* <b><I>Clearly identify internal and external stakeholders and their needs for each business service including user centric design </b></I>
* <b><I>Clearly identify internal and external stakeholders and their needs for each business service including user centric design </b></I>
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[[Image: Stakeholder_Onion_Diagram.png | 500px | center]]
[[Image: Stakeholder_Onion_Diagram.png | 300px | center]] <br>
<div style="font-size:1.0em; text-align:center;"> source: edrawsoft</div>
<div style="font-size:1.0em; text-align:center;"> source: edrawsoft</div>
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<br><br>[[Image: Disability_and_web_accessibility_-_ebsco.png| 300px | center]] <br>
<div style="font-size:1.0em; text-align:center;"> source: ebsco</div>
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<br><br>[[Image: Gender-based_analysis_plus_cfc-swc.png| 200px | center]] <br>
<div style="font-size:1.0em; text-align:center;"> source: csc-swc</div>
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Modeling business service delivery end-to-end will provide better digital experience to the stakeholders. It will also help provide better understanding of what components are required to create a service, what various channels which a service can be delivered, as well as individual areas that can be improved to maximize effectiveness and optimize efficiencies of the overall service. Modeling end-to-end business service delivery will expand the horizon and knowledge of the implementer of the business service and will ensure each part of the service delivery is considered and its impact to changes <br><br>
Modeling business service delivery end-to-end will provide better digital experience to the stakeholders. It will also help provide better understanding of what components are required to create a service, what various channels which a service can be delivered, as well as individual areas that can be improved to maximize effectiveness and optimize efficiencies of the overall service. Modeling end-to-end business service delivery will expand the horizon and knowledge of the implementer of the business service and will ensure each part of the service delivery is considered and its impact to changes <br><br>
<!-- COLUMN 1 STARTS: -->
{| width="100%" cellpadding="5"
|- valign="top"
| width="50.0%" style="border: 1px solid lightgray; background-color:#fff; color:#409DE2;" |
[[Image: P06_Stakeholder-analysis-workflow.jpg | 1200px | center]]
<div style="font-size:1.0em; text-align:center;"> source: Leaderonomics
</div>
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<br><br>
<h4><b><u>Architect to be Outcome Driven and Strategically Aligned to the Department and to the Government of Canada</b></u></h4>
<h4><b><u>Architect to be Outcome Driven and Strategically Aligned to the Department and to the Government of Canada</b></u></h4>
