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GC Enterprise Architecture/Enterprise Solutions (view source)

Revision as of 14:21, 14 September 2021

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→‎Draft DM CEPP presentation still to be presented
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== What is enterprise? ==
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Enterprise is generally defined as “an organization” or “organizational unit”
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In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.
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An enterprise approach can be applied various facets, like governance, solutions, standards and culture.
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== Enterprise solutions definition ==
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Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.
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== Why focus on enterprise solutions? ==
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To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.
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== Role of business capabilities ==
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[[GC Enterprise Architecture/Business Capability Model|Business capabilities]] are an expression of '''what a business does''' and can do.
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It is proposed that enterprise solutions are defined as business capabilities
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== What is needed for Enterprise Solutions to work in the GC? ==
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The Enterprise Solutions framework has 3 facets.
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[[File:Framework image.jpg|thumb]]
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=== '''Governance''' ===
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•       What are the roles and responsibilities and who decides who fills them?
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•       What is the financial and funding model for an enterprise solution?
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•       Which business capabilities should be addressed first?
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•       How will user expectations be addressed?
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•       What is the path to enterprise-wide adoption?
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=== '''Culture''' ===
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•       Is everyone ready to buy-in to enterprise solutions?
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•       How do we ensure participation?
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•       How will open and transparent input be gathered?
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•       What are the mind-set and skills needed to foster an enterprise solution culture?
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=== '''Solutions''' ===
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•       Which business problem are we solving?
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•       Who can access the Enterprise Solution?
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•       What data and technology standards are required?
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•       Is the implementation secure enough?
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•       Will it always be reliably online?
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== Enterprise Solutions Framework Assessment Key Findings ==
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==='''Governance'''===
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'''''OK -''''' Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs
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'''''Issue -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out
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'''''Issue -''''' Operational enterprise solutions governance and support is at a low maturity level
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'''''Issue -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.
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'''''Issue -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.
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=== '''Culture''' ===
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'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.
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'''''Issue -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?
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'''''Issue -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.
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=== '''Solutions''' ===
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'''''OK -''''' Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture
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'''''OK -''''' Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used
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'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
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== Proposed Roles and Responsibilities for Enterprise solutions ==
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'''Stakeholders, defines ”who”'''
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Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
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•       business/program representatives from across departments
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•       sponsors enterprise solution
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•       identify users
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•       determine user needs
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•       consumes
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•       contributes funds
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'''Business Owner, defines ”what”'''
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The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
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•       Defines the required capabilities and intended business outcomes and benefits
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•       Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
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•       Establishes and maintains governance
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•       Secures funding and resources and provides oversight
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•       Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
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•       Reviews and signs-off on key strategic risks
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•       Authorizes the IT service
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•       Oversees data stewardship practices at the production solution-level
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•       Creates roadmap for service or product improvements
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'''Service Provider, defines ”how”'''
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The Service Provider operates and manages IT solutions and/or services and provides them to end users.
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•       Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
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•       Implement the requirements
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•       Signs off on platform scope
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•       Collect data to measure service levels and key performance indicators
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•       Ensure compliance with standards
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•       Monitor, test and adjust as required
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•       Support innovative products and services
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•       Conduct security assessments
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== Proposed Governance for Enterprise solutions ==
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=== '''Product management board per solution''' ===
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•       Cross departmental stakeholder representation
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=== '''DM CEPP''' ===
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•       Enterprise Business Direction
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=== '''GC EARB''' ===
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•       Alignment with Enterprise Architecture Framework
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== December 15, 2020 DM CEPP presentation ==
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* [[Images/d/d6/DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Advancing Enterprise Solutions]]
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== Draft DM CEPP presentation still to be presented ==
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* [[DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Updates and progress from Dec. 15, 2020]]
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== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions ==
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This registry of GC Enterprise Solutions are classified in the layers of the EA framework
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=== Business Architecture ===
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Business Capability Model ( [[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
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* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf?language=en GC EARB presentation, 2019-01-19]
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* GC BCM 2.0 Model
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* GC BCM 2.0 Definition Document
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* Government of Canada Business Capability Model 2.0, 2019-05-02
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Investing in Enterprise Capabilities at CBSA, 2020-01-31
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GC Digital Workspace standards and profiles
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* Extensions to the Directive on Service and Digital
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* Digital Workspace Standards & Profiles. 2019-10-31
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* Digital Workspace Reference Architecture, 2018-02-22
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Accessible Information and Communication Technology (ICT), 2019-06-19
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Standard for ITSM Integration, 2018-06-28
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== Old content to be archived except the list of enterprise solutions ==
 
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