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GC Enterprise Architecture/Business Capability Model (view source)
Revision as of 11:14, 15 February 2021
, 11:14, 15 February 2021no edit summary
! BCM #!! Business Domain/Capability!! Description
! BCM #!! Business Domain/Capability!! Description
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|width=10%| <b>6.0</b>|| width=20% |<b>Compliance Management</b>|| width=70% |The ability to ensure compliance to established agreements, regulations, review the financial or performance management and monitor, check and evaluate various aspects of a developed solution before, during or after Implementation. (Note: This is where it is determined if the Rules and Regulations and Program Intent are followed.)
|width=10%| <b>6.0</b>|| width=20% |<b>Program and Service Delivery</b>|| width=70% |The ability to outline the areas designated for the delivery of the mandated programs and services of the organization and sub-organizations as applicable. These capabilities are for outward facing programs and services such as Employment Insurance, Income Tax Returns, Labour Dispute Resolutions, International Trade, Measures, Intellectual Property, Statistical Reports, Border protection Environmental Conservation and Protection, Natural Resources Management, etc. (Note: this is where the Program becomes operational and serves its intended recipient.)
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|5.1||Compliance and Investigation Management||The ability to administer, monitor and enforce stakeholders’ adherence to relevant laws, regulations, treaties, agreements, policies, standards, licensing or access and usage requirements that have been established by an authoritative body.
|6.1|| Agreements Management||The ability of the organization to negotiate, commit, implement and monitor agreements with other stakeholders.
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|5.1.1|| Compliance Risk Assessment||The ability to quantify and act on the potential risk of non-compliance of a subject of interest.
|6.1.1|| International Agreements Management||The ability to negotiate, commit and monitor agreements on an international level. Can include all levels of agreements ranging from major trade agreements to import agreements.
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|5.1.2|| Compliance Assessment Management||The ability to evaluate, monitor and identify that the stakeholders of the organization are acting according to expectations to ensure continued eligibility for the service they are receiving.
|6.1.2|| Legal Agreements Management||The ability to establish legal agreements with other parties on behalf of the organization.
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|5.1.3|| Investigations Management||The ability to investigate and ensure a client of a program or service is not attempting to defraud the organization.
|6.1.3|| Negotiation Management||The ability to negotiate an agreement that is bipartisan, ending with a mutually-approved binding agreement.
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|6.1.4||Stakeholder Agreement Management||The ability to develop, track and manage agreements with stakeholders.
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|6.2||Public Safety and Defence Management||The ability to provide security or protection, either directly or indirectly, for an entity that has importance to the organization whether for political or non-political reasons, public or economic, etc. This can be in the form of security personnel assigned to protect a person of interest such as a Prime Minister and his/her residence, a foreign Diplomat, a Crown witness in a Witness Protection program or a child, and can also be in the form of restricting person(s), products, food etc. to protect our citizens or our industries.
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|6.2.1|| National Security Management||The ability to coordinate activities to protect the safety and security of our territory, our resources and our people, both at home and abroad.
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|6.2.2|| Policing and Crime Prevention Management||The ability to manage activities related to crime prevention, law enforcement, and the rehabilitation of criminals. It also provides the tools, education and support to effectively reduce, deter and prevent crime in our country, region or district and to deal with crimes that have taken place.
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|6.2.3||Defence and Combat Management||The ability to coordinate and manage defence and combat in chaotic situations, locally or abroad.
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|6.2.4|| Border and Trade Management||The ability to provide a focused border management agenda and its implementation of cross border arrangements relating to movements of goods and people. It also promotes the safety and economic well-being of our country, territory, resources and people through supporting secure and efficient management of our organizational borders.
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|6.2.5|| Response and Rescue Management||The ability to respond to incidents/occurrences, emergency and rescue situations, in addition to being able to coordinate and oversee the development, deployment and planning (strategical, tactical and operational) for such operations.
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|6.2.6||Peacekeeping Management||The ability to manage peace in and between nations or communities, locally or abroad.
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|6.3|| Health and Well-Being Management||The ability to care for people by ensuring access to medical facilities, proper care, approved medication, proper hygiene and access to approved and secure products.
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|6.3.1|| Rehabilitation Management||The ability to rehabilitate individuals who have been found guilty of legal/regulation non-compliance. This rehabilitation can be delivered through incarceration, community service or other means.
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|6.3.2|| Medical Assistance Provisioning and Management||The ability to manage, coordinate and provide medical assistance and treatments to staff or other individuals (or living organisms) in need.
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|6.4|| Dispute Resolution Management||The ability to facilitate or broker an agreement between two or more parties who could not otherwise come to an agreement themselves. This may come in the form of a mediation or a conciliation role or that of an arbitrator, which can result in a ruling that may be binding or non-binding -- depending on what the parties agree upon before seeking intervention.
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|6.4.1||Evidence Collection and Discovery Management||The ability to collect any, and all relevant information and evidence (discovery process) related to a case or file.
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|6.4.2|| Mediation and Conciliation Management||The ability to mediate or conciliate an agreement of a resolution to a dispute between two or more entities that cannot come to an amicable agreement themselves. For example, Labour Mediation.
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|6.4.3|| Arbitration Management|| The ability to hear cases from both sides of an arbitration hearing such as delivering a ruling to both parties.
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||6.4.4|| Rulings Management||The ability to manage an arbitration or legal exercise.
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|6.5|| Product and Solution Management||The ability to design, deploy and modify products and their related fees if applicable. Also includes addressing an identified need of one or more target groups; assessing the product effectiveness; and communicating and publishing information about products, including fees, forms, contacts, authority, and other pertinent information.
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|6.5.1|| Product Innovation ||The ability to generate ideas and to review new business trends and technologies to improve products, services or solutions.
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|6.5.2|| Product Development||The ability to design, develop and make products available for a variety of stakeholders. This includes the development of standards as well as patentable ideas, nutrition guides, acts or Passports (tangible and physical products in essence). See business capability 7.1.4 Information Use and Dissemination if what you are developing and sharing is not tangible.
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|6.5.3|| Production Management|| The ability to produce, to deliver and manage the unit or mass production of a given tangible product (or service).
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|6.6||Justice and Legal Management||The ability to provide justice and legal management for a jurisdiction. These activities focus on legally advocating for the people of the jurisdiction who are otherwise unable to provide legal representation as well as providing prosecution of individuals who are found to be non-compliant to the regulations (laws) of the said jurisdiction. This capability also includes the provision of unbiased rulings.
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|6.6.1|| Legal Defence Management||The ability to manage legal defence on behalf of the legal entity, individuals or entities.
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|6.6.2||Prosecution Management||The ability to prosecute, on behalf of the legal entity, individuals or entities accused of committing a crime. For example, a Crown Prosecutor.
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|6.6.3|| Legal Judgement Management||The ability to provide fair, evidence-based and constitutionally sound legal rulings based on information presented. For example, by a Supreme Court Judge, a Provincial or State Judge.
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|6.7||Authorization Management||The ability to create, manage and issue a unique identifier (e.g. a number, letter, certificate, etc.) that acts as proof of a person, place or object's status. The ability to issue documents or records that recognizes the licence holder at legal level as having the skills to conduct business, or, transactions. For example: Incorporating Oneself/Business, Indian Status, Diplomat Status, Temporary Foreign Worker, Weights and Measures Accreditation, Transportation, Tax-Exempt Charity, etc.
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|6.7.1|| Authorization Generation||The ability to generate a unique identifier (e.g. a number, letter, certificate, etc.) that acts as proof of a person, place or object's status. It includes the ability to create a physical licence or accreditation document (i.e. Indian Status Card) if the program calls for it, as well as assigning the eligible entity the information needed to prove they have been recognized by the legal entity to meet the requirements in their field.
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|6.7.2|| Authorization Delivery||The ability to deliver a unique identifier (e.g. a number, letter, certificate, etc.) that acts as proof of a person, place or object's status. Includes ensuring that the intended recipient of the Licence or Accreditation documents receives it (them) without incident.
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|6.7.3||Authorization Validation||The ability to validate the unique identifiers (e.g. a number, letter, certificate, etc.), to verify the validity and accuracy of an issued licence or accreditation to ensure the entity who is using these identifiers is in fact the entity that the organization or legal entity has on record.
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|6.8||Payment Management||The ability to control all incoming and outgoing monetary amounts, regardless of channel, to and from the organization. The capabilities ensure all payments are accurately accounted for, and meet their specified intent.
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|6.8.1|| Adjustment Management||The ability to apply any adjustments that may impact the entitlement of a stakeholder of a program or service.
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|6.8.2|| Payment Processing||The ability to process any incoming and outgoing payments to and from the clients and consumers of the organization.
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|6.8.3||Reconciliation Management||The ability to reconcile accounts within a program or service where there may have been an overpayment or underpayment.
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|6.8.4|| Recovery and Collections Management||The ability to manage the recovery of monies owed to the organization in relation to penalties, overpayments and underpayments.
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|6.9|| Public Asset Management||The ability to manage the public assets under the supervision of a organization or government, including natural resources such as minerals, lakes and trees, and geospatial assets such as radio waves and telecommunication spectrum, etc.
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|6.9.1||Environmental Advocacy Management||The ability to manage designated parks, nature reserves, wilderness areas, and wildlife sanctuaries that have particular historic, scientific or social significance. It includes the ability to monitor access restrictions and maintain public amenities as well as the ability to issue permits for commercial or recreational outdoor activities.
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|6.9.2|| Geographic and Geospatial Management||The ability to manage collective data based on geographical, navigational or locational information.
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|6.9.3||Natural Resources Management||The ability to monitor, protect and preserve natural resources in natural environments, habitats and forms such as land, water, air, wind, energy, weather, soil; and the ability to monitor, protect and preserve natural life forms such as plants and animals in order to preserve the environmental ecosystems.
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|6.10|| Heritage and Culture Management||The ability to maintain a connection to the history of a nation by embracing and raising awareness of the historical events, dates and places as well as cultural diversity of how the nation has evolved.
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|6.10.1|| Cultural Advocacy Management||The ability to advocate the cultural rights of different groups including but not limited to elements such as traditions, knowledge, language, dress, religion.
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|6.10.2|| Heritage Preservation Management||The ability to ensure preservation of natural, indigenous, and historic sites under the supervision of the organization or government.
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|6.10.3|| Cultural Collection Management||The ability to manage the acquisition, accessibility, loan, exhibition and storage, preservation and provenance of records, documents, memorabilia, art, and other materials of national, historical, archaeological, or cultural interest. Producing standards and guidelines for production management procedures to ensure the safety of fragile or highly valuable items. Includes liaison with other institutions about the management of records, documents, memorabilia, art, and other materials of national, historical, archaeological, or cultural interest.
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|6.11||Immigration, Refugee & Citizenship Management ||*NEW*
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|6.11.1||Temporary Resident Management|| **** NEED Definition ****
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|6.11.2||Permanent Resident Management || **** NEED Definition ****
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|6.11.3||Citizenship and Passport Management|| **** NEED Definition ****
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