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Jon is an active facilitator with the Joint Learning Program. He is a certified conflict coach and mediator who values dynamic communication with counterparts and collateral resources as means or creating solutions exploring creative options. He is looking forward to this opportunity to make new connections and assist in creating positive change.  
 
Jon is an active facilitator with the Joint Learning Program. He is a certified conflict coach and mediator who values dynamic communication with counterparts and collateral resources as means or creating solutions exploring creative options. He is looking forward to this opportunity to make new connections and assist in creating positive change.  
 
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|'''Laura Billings'''[[File:Laura.Billings.png|left|thumb|200x200px]]
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|Manager, Ontario Region's Business Compliance Division
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|CRA
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|Laura Billings is a 1995 graduate of McMaster University, where she obtained a Bachelor of Science Degree with a Major in Biology and a Minor in English.
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Laura began her career as a Collections Contact Officer with the Canada Revenue Agency (CRA) in 1997 and took on roles of increasing responsibility throughout her career.  She graduated from CRA’s Middle Management Development Program (MMPD) in 2012/13. Laura has worked in a number of different program areas within the CRA, including the T1 Contact Centre, Legislative Policy & Regulatory Affairs, Scientific Research & Experimental Development, Program Services, and most extensively in Revenue Collections. Laura is currently a manager in the Ontario Region’s Business Compliance Division.
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Laura recently celebrated a 25 year milestone the CRA. She had 22 years of supervisory experience, including 7 years at the middle management level.
 
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