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Federal Provincial Territorial COVID-19 web management working group/October 13 2020

< Federal Provincial Territorial COVID-19 web management working group
Revision as of 16:59, 27 October 2020 by Adey.farah (talk | contribs)


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Agenda

  1. Integrating the different levels of government online
  2. Agility
  3. Pressure points
  4. Structure of organizations


Integrating the different levels of government

Self-assessment tools linked from federal page https://ca.thrive.health/covid19/en

  • Good for PEI
  • Good for ON
  • Good for NWT
  • Martin Boucher - For Québec :

Provincial and territorial COVID-19 resources page:

Guidance for providers of services for people experiencing homelessness (in the context of COVID-19)

Agility

What’s working to get things moving more quickly or make work more efficient?

  • Slack
  • Guidelines for writing
  • ROT
  • Sharing prototypes instead of Word docs for approvals:
 :* Screen share + verbal feedback
 :* FIGMA allows annotations
 :* Approval meetings where approvers go through the prototype all together instead of routing a document through a chain of approvals

Neil Littlejohns (Ontario Digital Service) - a lot of people in the Ontario Digital Service say that Slack has been the thing which has allowed them to move quickly. Fast/smooth communication is paramount for us right now

Jo - Government of Yukon - We developed guidance for the people who write the guidelines who weren't experienced in writing web content. It's helped quite a bit to cut down editing and the ability to get content online much more quickly. It's helped build relationships too.

Teressa Peters - PEI has 159 pages about COVID on the site, we are in the process of reviewing all of these pages, some can be updated, some archived, some combined....quite a process!

Neil Littlejohns (Ontario Digital Service) - on the design/approvals side, Figma is a huge boost for us, being able to share prototypes quickly has been huge.

  • Translation continues to be a challenge for us, so would love to hear recommendations on how to streamline that.

Lauren Sugar - Approvals continue to be a huge challenge for getting content online quickly - would love to hear if anyone has any innovative solutions!

Richard Cormier - translation has been an issue with us as well as English approvals are often last minute and sometimes have significant changes before being approved.
Martin Boucher - Québec : all our communications are centralized with a central team and dispatched to teams in ministries.
Jo - Government of Yukon - We've been using GatherContent for quite a long time (pre-Covid) which is just for editing but really helps digital and communications writers work with program staff. You can write your own templates for your content types.
Allan Lawlor - NS has used GatherContent outside of COVID projects
Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic.

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