1,123
edits
Changes
Federal Provincial Territorial COVID-19 web management working group/October 13 2020 (view source)
Revision as of 17:24, 27 October 2020
, 17:24, 27 October 2020→Priorities for publishing & resourcing for teams
{{Template:FPT COVID web management Tabs}}
{{Template:FPT COVID web management Tabs}}
==Integrating the different levels of government==
==Integrating the different levels of government==
Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down
Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down
We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic.
We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic.
==Pressure points==
Halloween:
* Umesh Sutendra (NWT) - Halloween Guidelines - https://www.gov.nt.ca/covid-19/en/services/guidelines-celebrating-halloween-safely
Communicating alert level guidance:
* Martin Boucher - Québec : rising cases, (very) complex communications (regional «colours»), have a prototype for a more precise map based on municipalities (done with mapbox) with a searchable list below the map
* Umesh Sutendra (NWT) - Stick to smaller gatherings - Your Fave Five - https://www.youtube.com/watch?v=nuw_C7T_fm8
* Jo - Government of Yukon - The UK has just moved to a three-tier system by region so gov.uk may be handy to have a look at.
==Priorities for publishing & resourcing for teams==
* Martin Boucher - Quebec - We run usability tests, analyse users comments and then we initiate dialogue with content «owners»
* BC is using Google Dialogflow for Chatbot. They are looking at creating a bot in a box to share with jurisdictions.
* Martin Boucher - Québec uses a chatbot based on BotPress
* Teressa Peters - PEI is mostly Mon-Fri again, but there are a few updates that have to happen at night
* Allan Lawlor - similar situation in NS
* Neil Littlejohns (Ontario Digital Service) - on Production we can do preview links which require a login to view, and then on Staging we can share things without a login being necessary. In a pinch, we just email a screenshot of the page using Firefox's full screen capture tool. (file this under "it's not stupid if it works"
* Alexander Rutherford - From March through June, we worked modified schedules so we could provide more coverage without incurring a ton of overtime. Some people worked Sunday-Thursday or Tuesday-Saturday. Some people also paired up with a partner to work longer 10-11 hours shifts on a 3-on, 4off, 4on, 3 off rotation. We also staggered hours, so some staff worked later shifts 11-7:15, 12-8:15.
* Neil Littlejohns (Ontario Digital Service) - on the "rest" side of things, the Ontario Digital Service has given people a couple of "take a day" unofficial vacation days, for people to take an extra day of when they are able to
* Alexander Rutherford - Alberta has centralized web services, but we've divided into two teams. One side handles the regular program/services content. The other team handles COVID and the "strategic" projects (anything related to major government announcements, legislation, engagements, hair on fire situations).
[[Category:COVID communications]]
[[Category:COVID communications]]