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<div style="line-height: 3em; text-indent: 25%; font-family:Arial Rounded;">A NEWSLETTER FOR POINTS OF CONTACT AND REQUIRED TRAINING COORDINATORS</div>
<div style="line-height: 3em; text-indent: 25%; font-family:Arial Rounded;">A NEWSLETTER FOR POINTS OF CONTACT AND REQUIRED TRAINING COORDINATORS</div>
<div style="line-height: 1em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''A Message from the Director'''</div>
<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''A Message from the Director'''</div>
I’m happy to present the second edition of the At Your Service newsletter. We will continue to provide this newsletter as a way to stay in touch between Forum events.
I’m happy to present the second edition of the At Your Service newsletter. We will continue to provide this newsletter as a way to stay in touch between Forum events.
Director, Client Service
Director, Client Service
<div style="line-height: 3em; font-size: 200%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''In case you missed it…'''</div>
<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''In case you missed it…'''</div>
In case you missed the '''September 27 Points of Contact and Required Training Coordinators Forum'''—or if you want to go back and catch it again—a video recording of the session is now available. The link to the webcast and timeframes for Forum topics are in the “September 2018” sub-folder in the “PoC/RTC Forums” folder under the “Files” tab of VOILÀ.
In case you missed the '''September 27 Points of Contact and Required Training Coordinators Forum'''—or if you want to go back and catch it again—a video recording of the session is now available. The link to the webcast and timeframes for Forum topics are in the “September 2018” sub-folder in the “PoC/RTC Forums” folder under the “Files” tab of VOILÀ.
<div style="line-height: 1em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''Service Strategy engagement update'''</div>
<div style="line-height: 1.5em; font-size: 150%; text-indent: 0%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;"> '''Service Strategy engagement update'''</div>
As part of our commitment to engaging you better in 2018–2019, the School held in-person and online '''consultations to inform the School’s next multi-year Service Strategy'''. We focused on '''four key areas''' identified as requiring greater attention:
As part of our commitment to engaging you better in 2018–2019, the School held in-person and online '''consultations to inform the School’s next multi-year Service Strategy'''. We focused on '''four key areas''' identified as requiring greater attention: