Community of Official Languages/Tools/Communications and services

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Tools for communications and services

In this section, you will find tools to help you fulfill your responsibilities under Part IV of the Official Languages Act.


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If your institution communicates with or provides services to the public, you can use this tool to find information about bilingual federal offices and facilities across the country.

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Bilingual offices and facilities

Running a bilingual office or facility and don't know where to start? This resource will give you the basics.

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Substansive equality grid

This resource will help you understand the idea of substantive equality and guide you in applying it to your programs and services.

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Description of the Regulations

This resource describes concepts presented in the Regulations to help you gain a better understanding of how to use them.

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Active offer reminder

Here’s a great quick reference guide on how to implement the active offer in your designated bilingual offices.