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Case study: International Assistance Review (view source)
Revision as of 11:59, 18 March 2019
, 11:59, 18 March 2019no edit summary
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===Engagement===
Consultation staff said that a major factor in the success of the consultation was the tremendous enthusiasm of external partners and stakeholders and their desire to contribute to updating the International Assistance Policy. Overall, international and national partners received the engagement very positively.
===Analysis===
The team received 10,600 online and in-person (transcribed) submissions. Stakeholders could also send in written comments by regular mail. A dedicated inbox was established and submissions were transferred to the central Excel file in Global Affair’s records management system. Once the team collected and organized all feedback, it set up thematic task teams to do a more in-depth analysis and breakdown of submissions. The teams conducted an initial review of the submissions, and then categorized them by theme for further analysis, classification and content breakdown.
Consultations with multiple cross-cutting subject areas require significant oversight to avoid siloing and to develop cohesive products and policies. In the context of the International Assistance Policy review, the management team worked closely with the thematic analysis teams to provide coordinated support.
===Communicating back===
In order to communicate back with participants and stakeholders, a “what we heard” report was made publicly available on the Global Affairs website, in full HTML format. The team took a digital first approach, creating a clickable website rather than a downloadable report.