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CSPS Digital Academy Events/Succeeding in a Digital World - Speaker Biographies (view source)
Revision as of 12:04, 2 March 2021
, 12:04, 2 March 2021no edit summary
=== Janie Filiatrault ===
=== Janie Filiatrault ===
'''Director, Transformation Management Branch, Employment and Social Development Canada'''<br>
'''Director, Transformation Management Branch, Employment and Social Development Canada'''<br>
Janie is a Director with extensive experience in project management and human
resources for service delivery organizations and inherently understands the importance
of engagement and collaboration to bring meaningful changes to clients.
<br><br>
Janie began her career in the public service in 2009 at the Public service commission
working as an analyst on the Public Service Resourcing System. Since 2013, Janie
occupied various roles at Service Canada, where she implemented a knowledge
management tool supporting 2000 employees working in the Employment Insurance
program and operationalized legislative changes for key Employment Insurance
benefits and payment systems.
<br><br>
In her current role within the Benefits Delivery Modernization Programme, Janie is
leading the development of an integrated workforce management platform and
framework to increase service excellence for employees and client.
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