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| Article || Inclusive Design: 12 Ways to Design for Everyone || Shopify || https://hyp.is/J3vvGD9iEem6EsfK5lwOxQ/www.shopify.com/partners/blog/inclusive-design ||

| Article || Inclusive Design: 12 Ways to Design for Everyone || Shopify || https://hyp.is/J3vvGD9iEem6EsfK5lwOxQ/www.shopify.com/partners/blog/inclusive-design ||

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| Project intake outline ||How we host|| PCH || [[:File:How we host - 4 steps.pdf]] || This is an outline of how the Innovation & Experimentation Team at PCH works with potential project partners to explore the possibility of an applied design thinking project.

| Guide || W3C - Web Accessibility Initiative, Resources for Designers || World Wide Web Consortium (W3C) || https://via.hypothes.is/https://www.w3.org/WAI/roles/designers/#annotations:S9191j9iEemH3j8PuoxzOg ||

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| Article || User Research Basics || U.S. Dept. of Health & Human Services || https://www.usability.gov/what-and-why/user-research.html ||When to perform specific types of user research.

| Video || Why design should include everyone || TED || https://www.youtube.com/watch?v=RD_SLJG7oi8 ||

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| Guide || User research guide ||Ontario Digital Service|| https://www.ontario.ca/page/user-research-guide ||In alpha.

| Video || When we design for disability, we all benefit || TED || https://www.youtube.com/watch?v=g2m97gPI70I ||

| Report summary (3 pages) || Design Thinking for Public Service Excellence || United Nations Development Programme: Global Centre for Public Service Excellence || http://www.undp.org/content/dam/undp/library/capacity-development/English/Singapore%20Centre/GCPSE%20Design%20Thinking%20Summary.pdf || Examples of design thinking for public sector use (on page 3).

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| Online course || Agile Meets Design Thinking || University of Virginia via Coursera || https://www.class-central.com/course/coursera-agile-meets-design-thinking-11994?utm_source=qz&utm_medium=web&utm_campaign=new_courses_october_2018 ||

| Expert, video, article, course, etc. || Name/Title || Organization || Contact/Link || Anything to add?

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