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CSPS Digital Academy/Premium/Design (view source)

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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 3: Introduction to Service Design'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 3: Introduction to Service Design'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Understand guiding mindsets and methods of service design thinking.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*History of design thinking
 +
*Unique design thinking processes
 +
*Design thinking mindsets and contexts
 +
*Service design perspectives
 +
*Case studies
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||
+
| Coming soon || || || ||  
−
|-
  −
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
   
|-
 
|-
−
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
+
| Coming soon || || || ||
−
|-
  −
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
  −
|-
  −
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
   
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 4: Design Research'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 4: Design Research'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Learn about breadth of design research approaches and methods and put them to practice.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*Design research principles
 +
*Inclusive design research
 +
*Evolution of design research
 +
*How-to prepare and plan your research
 +
*Visual thinking
 +
*Empathy in design research
 +
*User interview discussion guides
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 5: Information Architecture'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 5: Information Architecture'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Understand how information architecture impacts usability of web content and learn to apply information architecture principles on both macro and micro scales as well as identify information architecture problems.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*What is information architecture (IA)?
 +
*What you need to know before doing IA?
 +
*Elements of IA
 +
*Principles of IA
 +
*Disciplines that inform IA
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||
+
| Guide || What is Information Architecture? || Optimal Workshop || https://www.optimalworkshop.com/guides/what-is-information-architecture#annotations:query: ||  
−
|-
  −
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
   
|-
 
|-
−
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
+
| E-book || How to make sense of any mess || Written by Abby Covert || http://www.howtomakesenseofanymess.com/#annotations:query: ||
 
|-
 
|-
−
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
+
| Article || Frequently asked IA questions || Abby the IA || http://abbytheia.com/2014/04/22/faq/#annotations:query: ||
 
|-
 
|-
−
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
+
| Article || IA Heuristics: A Journey || Abby the IA || http://abbytheia.com/2012/04/12/ia-heuristics-journey/#annotations:query: ||
 
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 6: Content Design'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 6: Content Design'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Understand the importance of having a content strategy, learn elements of good content design, identify content problems, explore how to approach them and how to test content for effectiveness.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*What is a content strategy?
 +
*Why you need a content strategy?
 +
*Elements of a content strategy
 +
*Principles of good content design
 +
*How do you create good content?
 +
*How do you test content?
 +
*Using web analytics
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||  
+
| Guide|| Content creation principles || Web Experience Toolkit || https://wet-boew.github.io/wet-boew-styleguide/writing/prncpls-en.html ||  
 
|-
 
|-
−
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
+
| Article || How agile and lean principles can improve content strategy and governance || Written by Josh Tong || https://www.joshtong.io/blog/2015/6/7/how-agile-and-lean-principles-can-improve-content-strategy-and-governance ||
 
|-
 
|-
−
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
+
| Guide || Canada.ca Content Style Guide || Government of Canada || https://www.canada.ca/en/treasury-board-secretariat/services/government-communications/canada-content-style-guide.html#toc6 ||
 
|-
 
|-
−
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
+
| Article || Aligning Content Work with Agile Processes || Written by Brendan Murray || https://alistapart.com/article/aligning-content-work-with-agile-processes/#annotations:query: ||
−
|-
  −
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
   
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 7: Prototyping'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 7: Prototyping'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Understand different types of prototypes and learn how-to prototype.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.  
+
Understand different types of prototyping methods to communicate your vision and learn to craft compelling stories with data.
 +
*What, why, and how of prototyping
 +
*2D, 3D, and 4D prototyping
 +
*Example prototypes: experience, user action, service, etc.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||
+
| Article || Chatbots: Your Ultimate Prototyping Tool || Medium (IDEO) || https://medium.com/ideo-stories/chatbots-ultimate-prototyping-tool-e4e2831967f3 ||  
−
|-
  −
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
  −
|-
  −
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
  −
|-
  −
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
   
|-
 
|-
−
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
+
| Guide || A Beginner's Guide to Rapid Prototyping || FreeCodeCamp || https://medium.freecodecamp.org/a-beginners-guide-to-rapid-prototyping-71e8722c17df ||
 
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 8: Data Visualization'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 8: Data Visualization'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Understand how-to tell stories when designing for data visualizations, learn when to use certain chart types, and apply design best practices when creating visualizations.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*Crafting compelling stories with data
 +
*Data visualization 101
 +
*An intro to data types
 +
*Chart type and design best practice
 +
*Finding the story in your data
 +
*The difference between infographics and data visualization
 +
*Open source tools to create your own
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||
+
| Tool || Rawgraphs || Open source tool for designing data visualization || https://rawgraphs.io/ ||  
−
|-
  −
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
  −
|-
  −
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
  −
|-
  −
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
  −
|-
  −
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
   
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 9: Usability Testing & Agile '''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 9: Usability Testing & Agile '''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Learn when you should do usability testing, what methods are available and how to use them, including audience definition, participant recruitment, testing strategy and logistics.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*A typical process for usability testing
 +
*Problem definition
 +
*Audience definition and analysis
 +
*Testing strategy and logistics
 +
*Audience engagement
 +
*Types of usability testing intro
 +
*UX and agile
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
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! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||
+
| Article || 5 Steps to Successful Enterprise UX Research || UX Magazine || https://uxmag.com/articles/5-steps-to-successful-enterprise-ux-research#annotations:HlnN4mXcEemZiu-Z8ku7oQ ||  
−
|-
  −
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
  −
|-
  −
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
   
|-
 
|-
−
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
+
| Article || Key Experience Indicators: How to decide what to measure? || Article (Tomer Sharon) || https://medium.com/@tsharon/key-experience-indicators-how-to-decide-what-to-measure-8b948a6a86b9#annotations:SlkFmGXcEemdYuOkXkt-zA ||
−
|-
  −
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
   
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 10: Ethics & Government Standards'''</div>
 
<div style="line-height: 1.5em; color: #493D4F; font-size: 200%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Week 10: Ethics & Government Standards'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Learning Objective'''</div>
−
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
+
Learn about the Government of Canada Digital Standards and how to apply them, understand ethical implications of design and learn how to ask the right questions to support ethical decision-making.
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''Overview'''</div>
−
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
+
*Digital standards overview
 +
*What does it mean to you
 +
*Deep dive into ethics
 +
*Ethical questions
 +
*Analyzing project proposals through the lens of Digital Standards
    
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Resources'''</center></div>
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%; align: left;"
 
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%; align: left;"
−
|+ class="nowrap" |Usability Testing & Agile Design Resources
+
|+ class="nowrap" |Ethics & Government Standards Resources
 
|-
 
|-
 
! colspan="5" |
 
! colspan="5" |
Line 456: Line 465:  
! style="background: grey; color: white; " | Notes
 
! style="background: grey; color: white; " | Notes
 
|-
 
|-
−
| Document || Manifesto for Agile Software Development - Principles || Agile Manifesto || https://hyp.is/jxH_rD9vEemWVYtkShV8Dw/agilemanifesto.org/principles.html ||
+
| Article || Responsible AI in the Government of Canada: A Sneak Peek || Medium (Michael Karlin) || https://medium.com/code-for-canada/responsible-ai-in-the-government-of-canada-a-sneak-peek-973727477bdf ||  
−
|-
  −
| Guide || Official Scrum Guide || Scrum Guide || https://via.hypothes.is/https://www.scrumguides.org/#annotations:govJwD9vEem88-MqOfvFvQ ||
   
|-
 
|-
−
| Article || The Evolution of UX Process Methodology || Medium (Ian Armstrong) || https://via.hypothes.is/https://uxplanet.org/the-evolution-of-ux-process-methodology-47f52557178b ||
+
| Article || The code I'm still ashamed of || Medium (Bill Sourour) || https://medium.freecodecamp.org/the-code-im-still-ashamed-of-e4c021dff55e ||
 
|-
 
|-
−
| Article || The five keys to a successful Google team || Google (re:work) || https://via.hypothes.is/https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/#annotations:QJJxHj9uEem_M5PlH78wyg ||
+
| Article || A child abuse prediction model fails poor families || Wired || https://www.wired.com/story/excerpt-from-automating-inequality/#annotations:query: ||
 
|-
 
|-
−
| Guide || How to select and develop individuals for successful agile teams: A practical guide || McKinsey & Company || https://via.hypothes.is/https://www.mckinsey.com/business-functions/organization/our-insights/how-to-select-and-develop-individuals-for-successful-agile-teams-a-practical-guide#annotations:Mf2lJD9uEemH8cNZmjmKRA ||
+
| Article || Nudge vs. sludge – the ethics of behavioral interventions || Impactually || https://impactually.se/nudge-vs-sludge-the-ethics-of-behavioral-interventions/#annotations:query: ||
 
|}
 
|}
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
 
<div style="line-height: 1.5em; color: #000000; font-size: 175%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;<center>'''Comments & Questions'''</center></div>
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