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== <big>'''Canada School of Public Service Procurement Portal'''</big> ==

== <big>'''Canada School of Public Service Procurement Portal'''</big> ==

=== <big>Our Team</big> ===

=== <big>Our team</big> ===

We are the Canada School of Public Service Digital Accelerator team. Our team includes procurement (Anick Matthieu, Caroline Dupuis, Naomi Gautier, and Sonia Porlier), IT (Blair Kilrea), and client representatives (Melissa Wilson and Blair Kilrea). We have a wide range of expertise and come from multidisciplinary backgrounds. We have the knowledge. We have the experience. We can do this! Our Steering Committee members are Tom Roberts, François Brunet and Pierre Leduc, and they are enabling us to develop the best possible solution for the School.  

We are the Canada School of Public Service Digital Accelerator team. Our team includes procurement (Anick Matthieu, Caroline Dupuis, Naomi Gautier, and Sonia Porlier), IT (Blair Kilrea), and client representatives (Melissa Wilson and Blair Kilrea). We have a wide range of expertise and come from multidisciplinary backgrounds. We have the knowledge. We have the experience. We can do this! Our Steering Committee members are Tom Roberts, François Brunet and Pierre Leduc, and they are enabling us to develop the best possible solution for the School.  

[[File:Team 4 avatars.png|alt=CSPS Team Avatars|left|frameless|667x667px|CSPS Team Avatars]]

[[File:Team 4 avatars.png|alt=CSPS Team Avatars|left|frameless|667x667px|CSPS Team Avatars]]

=== <big>Our Problem</big>   ===

=== <big>Our problem</big>   ===

At the Canada School of Public Service, procurement requests are often done at the last minute, when they have become urgent. Because they are under pressure and rushing, clients often submit poorly developed documentation. To meet the timelines, the procurement team often has to cut corners and produce documents that are only “good enough” to ensure that programs and services continue to be delivered.  

At the Canada School of Public Service, procurement requests are often done at the last minute, when they have become urgent. Because they are under pressure and rushing, clients often submit poorly developed documentation. To meet the timelines, the procurement team often has to cut corners and produce documents that are only “good enough” to ensure that programs and services continue to be delivered.  

This is what our team set out to explore.  

This is what our team set out to explore.  

=== <big>Journey to Our Solution</big>   ===

=== <big>Journey to our solution</big>   ===

From the start, we had a pretty good idea of what we wanted to achieve. Procurement information, templates and checklists are currently available on the School intranet. However, this content is all static, dry and sometimes hard to decipher or find. We wanted to offer a user-friendly interface that would be easy for clients to use and that would provide valued and complete information to procurement officers.  

From the start, we had a pretty good idea of what we wanted to achieve. Procurement information, templates and checklists are currently available on the School intranet. However, this content is all static, dry and sometimes hard to decipher or find. We wanted to offer a user-friendly interface that would be easy for clients to use and that would provide valued and complete information to procurement officers.  

With the Digital Accelerator’s coaching and bootcamps, as well as our team’s current and growing competencies, we were able to strengthen our idea through the creation of stakeholder personas and journey mapping. These tools gave us good insights into the design of our portal and the various tools we could use to make the experience richer and transparent.  

With the Digital Accelerator’s coaching and bootcamps, as well as our team’s current and growing competencies, we were able to strengthen our idea through the creation of stakeholder personas and journey mapping. These tools gave us good insights into the design of our portal and the various tools we could use to make the experience richer and transparent.  

=== <big>Our Prototyped Solution</big> ===

=== <big>Our prototyped solution</big> ===

The '''Canada School of Public Service Procurement Portal''' is our solution. This one-stop portal streamlines the procurement process and centralizes all the required information based on a client’s level of knowledge. With a few clicks, clients have access to the information they need to accurately complete their procurement request with less effort. The portal includes some pre-filled templates, frequently asked questions, '''a [[:File:Team 4 - Chatbot Video.wmv|chatbot]],''' access to coaching and training resources and key documents, such as the procurement policy framework. Clients can also receive personalized advice and services that are customized and tailored to their needs.  

The '''Canada School of Public Service Procurement Portal''' is our solution. This one-stop portal streamlines the procurement process and centralizes all the required information based on a client’s level of knowledge. With a few clicks, clients have access to the information they need to accurately complete their procurement request with less effort. The portal includes some pre-filled templates, frequently asked questions, '''a [[:File:Team 4 - Chatbot Video.wmv|chatbot]],''' access to coaching and training resources and key documents, such as the procurement policy framework. Clients can also receive personalized advice and services that are customized and tailored to their needs.