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Hi, I'm Bill Taylor, a Business Systems Analyst who joined the PPMG section of the Strategic Issues and Integrated Management division of the Center for Communicable Disease and Infection Control in October of 2019 to carry out an investigation of "a data gathering system" and it's culture.
 
Hi, I'm Bill Taylor, a Business Systems Analyst who joined the PPMG section of the Strategic Issues and Integrated Management division of the Center for Communicable Disease and Infection Control in October of 2019 to carry out an investigation of "a data gathering system" and it's culture.
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Here is a summary of my findings.
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Here is a summary of my findings (Findings.ppt).
    
1) there is a systems maturity issue that is responsible for the inability of staff to improve these systems.  A CS role is required.
 
1) there is a systems maturity issue that is responsible for the inability of staff to improve these systems.  A CS role is required.
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4) Requirements Mangement is not being practiced at a level that will ensure the systems built will not "loose their way . . . " or that negotiations on where to focus the next increment of improvement will go efficiently.  Delivery quality metrics are not possible when there is no agreed base of deliverables and expectations by which they will be  measured.  Without a proper foundation, quality measures will be regarded as a "claim" made by "the other side".  These relationships are important, important enough to protect with requirements.  Time loss, frustration, lack of direction and insecurity in deliveries are all part of a world without requirements defined.
 
4) Requirements Mangement is not being practiced at a level that will ensure the systems built will not "loose their way . . . " or that negotiations on where to focus the next increment of improvement will go efficiently.  Delivery quality metrics are not possible when there is no agreed base of deliverables and expectations by which they will be  measured.  Without a proper foundation, quality measures will be regarded as a "claim" made by "the other side".  These relationships are important, important enough to protect with requirements.  Time loss, frustration, lack of direction and insecurity in deliveries are all part of a world without requirements defined.
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These four findings are acting like barriers to system initiatives.  They contribute significantly to the current state in which symptoms of anti-proactivity, resistance, demotivation, helplessness and feelings of a lack of control especially in the planning function exist.
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Although I do not have direct findings to indicate, I believe that the level of trust is adversely impacted by these symptoms and the frustration of incompletion or paralysis drives ad hoc interventions which disrupt planning efforts creating the sense of lack of control and the devaluation of one's efforts. 
    
Here is the story of the development of the findings as I pursued threads of opportunity through investigations, interviews, data gathering, experiments and testing.  All of the BA artifacts I make reference to: Reports. Presentations, spreadsheets, databases, studies and recommendations have been uploaded.
 
Here is the story of the development of the findings as I pursued threads of opportunity through investigations, interviews, data gathering, experiments and testing.  All of the BA artifacts I make reference to: Reports. Presentations, spreadsheets, databases, studies and recommendations have been uploaded.