Difference between revisions of "ADM Mat Remote Working"

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[[File:ADM(Mat) Covid-19.png|center|500x500px|frameless]]
 
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="6%" | '''[[ADM_Mat_COVID19_BRP_Information_Page|<span style="color: snow">'''Home'''</span>]]'''  
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| width="6%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_COVID19_BRP_Information_Page|<span style="color: snow">'''Home'''</span>]]'''  
  
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="11%" | '''[[ADM_Mat_Remote_Working|<span style="color: Snow">'''Remote Working'''</span>]]'''  
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| width="11%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_Remote_Working|<span style="color: Snow">'''Remote Working'''</span>]]'''  
  
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="13%" | '''[[ADM_Mat_Return_To_Work|<span style="color: Snow">'''Return To Work'''</span>]] '''
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| width="13%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_Return_To_Work|<span style="color: Snow">'''Return To Work'''</span>]] '''
  
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="11%" | '''[[ADM_Mat_Mental_Health|<span style="color: Snow">'''Mental Health'''</span>]] '''
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| width="11%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_Mental_Health|<span style="color: Snow">'''Mental Health'''</span>]] '''
  
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="12%" | '''[[ADM_Mat_Protective_Measures|<span style="color: Snow">'''Protective Measures'''</span>]] '''
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| width="12%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_Protective_Measures|<span style="color: Snow">'''Protective Measures'''</span>]] '''
  
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="11%" | '''[[ADM_Mat_Leadership|<span style="color: Snow">'''Leadership'''</span>]] '''
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| width="11%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_Leadership|<span style="color: Snow">'''Leadership'''</span>]] '''
  
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| style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" width="9%" | '''[[ADM_Mat_Resources|<span style="color: Snow">'''Resources'''</span>]] '''
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| width="9%" style="border-right: white 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Cooper black); font-size: 13pt" | '''[[ADM_Mat_Resources|<span style="color: Snow">'''Resources'''</span>]] '''
  
 
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=<span style="color:#044a26">Remote Working</span>=
 +
<!-- NAV end -->==Background==
 +
The Defence Team is facing new ways of working during the COVID-19 Pandemic. A variety of tools, resources, and information are available for civilian employees, managers, and members of the military. New processes, products, and guidelines are being established to help all members of the Defence Team connect with their colleagues during this challenging time.
  
−
<br>
+
==General Information==
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/03/dnd-caf-security-guide-teleworking-during-covid-19-response.html DND/CAF Security Guide for Teleworking during the COVID-19 Response]
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/leveraging-communications-tools-covid-19.html Leveraging communication and collaboration tools during COVID-19]
 +
* [https://www.wsps.ca/Information-Resources/Topics/working-from-a-remote-office.aspx Working from a Remote Office (Quick steps for setting up your temporary laptop workstation - leaving the Government of Canada website)]
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/05/personal-peripherals-dwan.html Setting up a Temporary Laptop Workstation (Youtube - leaving the Government of Canada website)]
 +
* [https://canada.lifespeak.com/Account/Login?ReturnUrl=%2fcovid-19%2f4855%3fbps%3dblog%26newsletterID%3d11541%26share%3dtrue&bps=blog&newsletterID=11541&share=true How to Make Working Remotely a Success – For Managers and Employees (LifeSpeak)]
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/05/personal-peripherals-dwan.html The use of personal peripherals on DWAN equipment when teleworking]
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/defence-team-guide-managing-working-remotely.html The Defence Team guide for managing and working remotely]
 +
* [http://nbis-snir.mil.ca/info/instructions/TDVPNIFAQ/En/ <abbr>T-DVPNI</abbr> Connectivity <abbr>FAQ</abbr> (link accessible only on the National Defence network)]
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/06/working-remotely.html Working remotely – Guidance and resources for the Defence Team members]
 +
===Civilian Employees===
 +
* Your workspace and ergonomic requirements
 +
** [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/ergonomic-support-remote-work.html The Defence Team’s approach to ergonomic or support equipment for telework]
 +
* [https://www.canada.ca/en/treasury-board-secretariat/services/benefit-plans/health-care-plan/information-notices/covid-19-temporary-measures-public-service-health-care-plan.html Temporary measures: Public Service Health Care Plan (PSHCP)]
 +
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2019/11/looking-for-hr-information-at-your-fingertips-download-the-hr-go-rh-app-today.html HR-GO app]
  
−
=Return To Work=
+
==Training==
−
Application Architecture consists of the interaction of applications with each other and with users. It focuses less on internal mechanics and specific programming and more on overall design on how data is consumed and created by the system. It views the interactions between applications, databases, middleware to ensure scalability, reliability, availability and manageability.
+
* [https://busrides-trajetsenbus.ca/en/going-remote-guide/ Going Remote Guide (Busrides)]
 +
* [https://www.csps-efpc.gc.ca/tools/jobaids/working-virtually-eng.aspx COVID-19: Working Virtually]
 +
* [https://www.csps-efpc.gc.ca/tools/jobaids/working-remotely-members-eng.aspx COVID-19: Working Remotely – Tips for Team Members]
 +
* [https://www.csps-efpc.gc.ca/tools/jobaids/working-remotely-leaders-eng.aspx COVID-19: Working Remotely – Tips for Team Leaders]
 +
* [https://www.csps-efpc.gc.ca/tools/jobaids/virtual-team-toolkit-eng.aspx Virtual Team Toolkit]
 +
* [https://www.csps-efpc.gc.ca/tools/jobaids/virtual-team-charter-eng.aspx Virtual Team Charter Guidelines]
 +
* [https://www.csps-efpc.gc.ca/events/vtlse/index-eng.aspx Virtual Teams Series]
  
−
==Use Open Standards and Solutions by Default==
+
==== Working in a virtual environment - New students ====
−
The [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=15249#appC Directive on Management of Information Technology] and [https://www.canada.ca/en/government/system/digital-government/government-canada-digital-standards.html Digital Standards] states that where possible, open source software be used first, The primary driving factors for this are:
+
* [https://www.csps-efpc.gc.ca/mngr/mngr-students-eng.aspx Learning path for managers and supervisors of students working in a virtual environment during COVID-19 pandemic]
−
# Aligning with Open Government
+
* [https://www.csps-efpc.gc.ca/mngr/students-eng.aspx Learning path for students]
−
# Supporting the Local Economy and Communities
 
−
# Lowering initial and long term Cost of Solutions
 
−
# Increasing Security
 
−
# Increasing Quality of Solutions
 
−
# Increasing Productivity across Government of Canada by enabling reuse
 
−
# Improving Job Satisfaction
 
−
# Reducing Vendor Lock
 
−
* '''Where possible, use open source standards, and open source software first'''
 
−
** While OSS is not a silver bullet several common misconceptions are used as arguments against Open Source software:
 
−
*** A misconception with security is that with the code out of the eyes of the public that it prevents successful attacks and lowers liability, however in reality Security Best practices state that 'System security should not depend on the secrecy of the implementation or its components', and as Open Source development relies n hardening (or improving the security) of code it is often equal or more secure then proprietary solutions.
 
−
*** A misconception with support is that a support contract or license some how ensures that the proprietary system will receive improvements and patches, but in reality there is no obligation for a vendor to do so, while Open Source software survives by having a vibrant and helpful support community. Average resolution of issues are solved faster then in proprietary software by the very nature of crowd sourcing reducing the barrier of communication with a single entity or individual.
 
  
−
* '''If an open source option is not available or does not meet user needs, favour platform-agnostic COTS over proprietary COTS, avoiding technology dependency, allowing for substitutability and interoperability'''
+
==== Establishing Effective Virtual Teams ====
−
** Vendor lock is a real concern in the Development of Applications, and when propietary COTS applications are selected it increases the difficulty of ever moving to a new system, and any integration or interoperability functions.
+
In accordance with the [https://www.canada.ca/en/department-national-defence/corporate/policies-standards/joint-cds-dm-directive-for-the-resumption-of-activities.html Joint CDS/DM Directive for the Resumption of Activities], all DND and CAF managers who '''manage civilian employees''' must complete the '''Establishing Effective Virtual Teams (X175)''' course '''by NLT 15 July, 2020'''. The course duration is approximately 30 minutes.
−
* '''If a custom-built application is the appropriate option, by default any source code written by the government must be released in an open format via Government of Canada website and services designated by the Treasury Board of Canada Secretariat'''
+
* '''Civilian Managers:''' Please complete the course through the [https://learn-apprendre.csps-efpc.gc.ca/ Canada School of Public Service (CSPS) GCCampus] (available off of the DVPNI).
−
** It is important to reduce the duplication of effort that has occurred due to segmented mandates, and increase collaboration and sharing across Departments and Agencies. Crown Corporations, Provincial and Municipal Governments as well as the Public at large who can benefit from new and innovative products and services based off of creations from the Government.
+
** Should you have any questions or require further information, please contact the Defence Team Managers Network at '''P-OTG.defteammn@intern.mil.ca'''.
−
** Major benefits can occur not just from publishing the Software, but in developing Guidance the quality of software increases, while publishing Lessons Learned, White Papers and any other technical documentation can assist others in the future by providing templates and baselines.
+
* '''Military members who manage civilians:''' Please complete the course through the [https://dln-rad.forces.gc.ca/login Defence Learning Network (DLN)] (available on or off of the DVPNI).
−
** For assistance in how to do this, you can view the[https://github.com/canada-ca/open-source-logiciel-libre/blob/master/en/guides/publishing-open-source-code.md TBS Guidance on Open Source Publishing]
+
** Should you have any questions or require further information, please contact: '''CAF.RegistrationRequiredTraining@forces.gc.ca'''.
−
** Setting up shared teams for common problems where Developers from multiple departments can produce better solutions. Virtual Teams using open tools can enable rapid development in absence of collocation.
 
−
* '''All open source code must be released under an appropriate open source software license'''
 
−
** It is important to ensure that the License chosen for OSS protects the rights of Government of Canada and Public Servants while enabling the use and re-use of software. Guidance can be found [https://github.com/canada-ca/open-source-logiciel-libre/blob/master/en/guides/publishing-open-source-code.md#select-open-source-software-licence here].
 
−
* '''Expose public data to implement Open Data and Open Information initiatives'''
 
−
** Scientific Innovation can occur from exposing Data to interested members of the activists, researchers, students and the public at large.
 
−
** Define Metadata for your application early in both English and French to support your release to https://open.canada.ca/en/open-data
 
−
** Development following the [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs] can allow rapid uptake into Open Data feeds.
 
  
−
==Maximize Reuse==
+
== Defence 0365 ==
−
* '''Leverage and reuse existing solutions, components, and processes'''
+
This cloud-based suite of collaboration and work tools will support the Defence Team to continue working remotely using familiar Microsoft Office applications as well as new collaborative tools to support chat and video conferencing tools, such as Teams, Planner, OneNote and OneDrive. Personnel will be able to work on both personal and work devices with '''information up to Protected A.'''
−
** The use of Open Source software can ensure that other Departments reuse components developed, and vice versa.
 
−
** SaaS, PaaS and IaaS solutions can leverage sharing of configurations when no code is involved such as the GC Accelerators ([https://github.com/canada-ca/accelerators_accelerateurs-azure AWS], [https://github.com/canada-ca/accelerators_accelerateurs-aws Amazon])
 
−
** Opening up Communication with other Departments to identify if they've already developed a solution can enable further reuse.
 
−
* '''Select enterprise and cluster solutions over department-specific solutions'''
 
−
** Focus on solutions that enable sharing with other Departments, do not focus just on individual mandates.
 
−
** Costs can be setup to be shared across multiple departments, agencies etc...
 
−
* '''Achieve simplification by minimizing duplication of components and adhering to relevant standards'''
 
−
** Focus on Separation of Concern by the development of Microservices, and use and reuse of APIs.  
 
−
** Consume APIs from the [https://api.canada.ca/en/homepage Government of Canada API Store] if it exists, if it does not add it to the API store.
 
−
** Follow the [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
 
−
* '''Inform the GC EARB about departmental investments and innovations'''
 
−
** Communicate with the GC-EARB Team early and frequently, sharing innovations and lessons learned so we can assistance in broadcasting them to others.
 
−
* '''Share code publicly when appropriate, and when not, share within the Government of Canada'''
 
−
** Code should be shared in Public Repositories as described [https://github.com/canada-ca/open-source-logiciel-libre/blob/master/en/guides/publishing-open-source-code.md#select-source-code-repository here].
 
−
** When not able to, instead Code should be shared on [https://gccode.ssc-spc.gc.ca/ GCCode].
 
  
−
==Enable Interoperability==
+
[https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/05/five-reasons-defence-o365.html Top 5 Reasons to use Defence O365]
−
* '''Expose all functionality as services'''
+
 
−
** Do not hide services under assumptions that someone would not find value in a service - often innovation can be bred from exposed services beyond it's original plan.
+
'''[https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/defence-o365.html Defence O365 is coming to a device near you]'''
−
** Follow the 'eat your own dogfood' mantra - in that all functionality should be a service that you consume.
+
 
−
* '''Use microservices built around business capabilities. Scope each service to a single purpose'''
+
Information about the benefits of Defence O365 for the Defence Team, rollout plan, onboarding, support and training.
−
** Focus on smallest unit of purpose, and developing a single function.
+
 
−
* '''Run each IT service in its own process and have it communicate with other services through a well-defined interface, such as a HTTPS-based [https://www.canada.ca/en/government/publicservice/modernizing/government-canada-standards-apis.html application programming interface (API)]à'''
+
[https://018gc.sharepoint.com/sites/ECNPortal Defence 0365 Support Site]​
−
** Ensure that services are accessible via common methodologies, and follow the [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
+
 
−
* '''Run applications in containers'''
+
While MS Teams and Defence O365 are the preferred and only departmentally approved/accessible platforms, not all staff have transitioned over. Additional options are listed and can be leveraged in the event that is experiencing technical difficulties/challenges and the engagement/meeting must proceed. It is best practice to only share unclassified information on these applications even though both Zoom and Webex have security measures in place.
−
** Ensure containers contain a single application, and build the smallest image possible.
+
 
−
** Ensure containers are properly versioned and tagged.
+
=== '''Popular web applications:''' ===
−
* '''Leverage the [[gccollab:groups/profile/1238235/engovernment-of-canada-digital-exchangefru00c9change-numu00e9rique-du-gouvernement-du-canada|GC Digital Exchange Platform]] for components such as the API Store, Messaging, and the GC Service Bus'''
+
* MS Teams (part of [https://products.office.com/en-ca/microsoft-teams/group-chat-software Defence O365]),
−
** Ensure APIs are discoverable on the API Store.
+
* [https://hangouts.google.com/webchat/start Google Hangouts],
 +
* [https://slack.com/intl/en-ca/ Slack]
 +
* [https://www.whatsapp.com/ WhatsApp]
 +
* [https://support.apple.com/en-ca/HT204380 FaceTime]
 +
'''Details on the web applications'''
 +
 
 +
Webex
 +
* Considerations –    similar to Zoom, see the comparisons between Zoom and Webex below
 +
Google Hangouts
 +
* Accessible using    laptop, desktop and smartphone
 +
* Capabilities: Audio    and video calls, instant messaging, desktop sharing, and file sharing
 +
Slack
 +
* Accessible using    laptop, desktop and smartphone
 +
* Capabilities: Audio    and video calls, instant messaging, desktop sharing, and file sharing
 +
What’s App
 +
* Accessible using    laptop, desktop and smartphone
 +
* Capabilities: Audio    and video calls, and instant messaging
 +
Facetime
 +
* Accessible using Apple    products only
 +
* Capabilities: Audio    and video calls
 +
 
 +
==== Support Portal ====
 +
Once you have completed your onboarding process, you can log in at '''DefenceO365.forces.gc.ca''' (user identification and password required) to access a '''support portal''' (user identification and password required) to help get you started, answer questions, keep you updated, and provide self-guided training resources.
 +
 
 +
Until then, you may consult online support tools and training material through the Microsoft Office Support site  (you are now leaving the Government of Canada website) or review the frequently asked questions below.
 +
 
 +
== Checklist ==
 +
The following checklist should be referred to by personnel continuing remote work. These are key considerations for DT members given that short term telework has now been extended to long(er) term for several staff. Individuals should be equipped with adequate equipment to properly perform their work and are encouraged have honest conversations with supervisors about their reality.
 +
 
 +
HR Checklist:
 +
* Have a conversation with your Supervisor about your situation;
 +
** Discuss topics such as work availability if caring for dependents, access to child care, leave 699, mental health, etc.
 +
** Bring up any concerns/fears/skepticism you may have about continuing remote work;
 +
** Provide feedback on what you would like to see during the business resumption transition.
 +
* If working remotely – engage with your supervisor about flexible work arrangement and ensure clear understanding of expectations and desired outcomes;
 +
* Discuss IT/equipment requirements;
 +
* Discuss ergonomic needs;
 +
* Establish a regular schedule for bilateral-meetings with your supervisor and/or team meetings;
 +
* Inform team and clients of your working situation (when/if necessary);
 +
* Consult the [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/frequently-asked-questions.html Frequently Asked Questions] or reach out to your supervisor when unsure about process/details.
 +
* If you have outstanding HR related questions, contact HR Connect HR at 1-833-RHR-MDND (1-833-747-6363). They can help answer your questions and or direct you to the right place.
 +
IT Checklist:
 +
* Check/confirm availability of Internet/telecommunications bandwidth from your home;
 +
* Determine capacity to access critical systems of records and files – both unclassified and classified;
 +
* Ensure that you have access to any digitally enabling tools and digital devices that are required to perform your work;
 +
* Complete [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/working-remotely.html#3 Onboarding to Defence O365] (unless working from DWAN);
 +
* Complete Mandatory course for all personnel the COVID-19 Awareness (See [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/covid-19-business-resumption-communications-toolkit/annexf.html Annex] ).
 +
 
 +
== Posters for Download ==
 +
[https://www.csps-efpc.gc.ca/Tools/jobaids/pdfs/working-remotely-members-eng.pdf Working Remotely - Tips for Team Members]
 +
 
 +
[https://www.csps-efpc.gc.ca/Tools/jobaids/pdfs/working-remotely-members-fra.pdf TÉLÉTRAVAIL – CONSEILS POUR LES COÉQUIPIERS]​
 +
 
 +
== Frequently Asked Questions ==
 +
Defence Team members are encouraged to refer to this page regularly for updated questions and answers regarding the Business Resumption Process (BRP) and the measures being taken around COVID-19 in the workplace.​
 +
 
 +
DND - https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/frequently-asked-questions.html
 +
 
 +
ADM(Mat) DWAN -  https://collaboration-materiel.forces.mil.ca/sites/DCOS/COVID19/admmatcovid19/Lists/AdmMAT%20COVID19%20QA%20Portal/Remote%20Working.aspx
 +
 
 +
== Page Sources ==
 +
<nowiki>https://www.canada.ca/en/department-national-defence/campaigns/covid-19/working-remotely.html#3</nowiki>
 +
 
 +
<nowiki>https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/covid-19-business-resumption-communications-toolkit/annexg.html</nowiki>
 +
 
 +
<nowiki>https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/covid-19-business-resumption-communications-toolkit/anexe.html</nowiki>

Latest revision as of 14:53, 14 July 2020

ADM(Mat) Covid-19.png
Home Remote Working Return To Work Mental Health Protective Measures Leadership Resources
Remote working.png

Remote Working

Background

The Defence Team is facing new ways of working during the COVID-19 Pandemic. A variety of tools, resources, and information are available for civilian employees, managers, and members of the military. New processes, products, and guidelines are being established to help all members of the Defence Team connect with their colleagues during this challenging time.

General Information

Civilian Employees

Training

Working in a virtual environment - New students

Establishing Effective Virtual Teams

In accordance with the Joint CDS/DM Directive for the Resumption of Activities, all DND and CAF managers who manage civilian employees must complete the Establishing Effective Virtual Teams (X175) course by NLT 15 July, 2020. The course duration is approximately 30 minutes.

  • Civilian Managers: Please complete the course through the Canada School of Public Service (CSPS) GCCampus (available off of the DVPNI).
    • Should you have any questions or require further information, please contact the Defence Team Managers Network at P-OTG.defteammn@intern.mil.ca.
  • Military members who manage civilians: Please complete the course through the Defence Learning Network (DLN) (available on or off of the DVPNI).
    • Should you have any questions or require further information, please contact: CAF.RegistrationRequiredTraining@forces.gc.ca.

Defence 0365

This cloud-based suite of collaboration and work tools will support the Defence Team to continue working remotely using familiar Microsoft Office applications as well as new collaborative tools to support chat and video conferencing tools, such as Teams, Planner, OneNote and OneDrive. Personnel will be able to work on both personal and work devices with information up to Protected A.

Top 5 Reasons to use Defence O365

Defence O365 is coming to a device near you

Information about the benefits of Defence O365 for the Defence Team, rollout plan, onboarding, support and training.

Defence 0365 Support Site​

While MS Teams and Defence O365 are the preferred and only departmentally approved/accessible platforms, not all staff have transitioned over. Additional options are listed and can be leveraged in the event that is experiencing technical difficulties/challenges and the engagement/meeting must proceed. It is best practice to only share unclassified information on these applications even though both Zoom and Webex have security measures in place.

Popular web applications:

Details on the web applications

Webex

  • Considerations – similar to Zoom, see the comparisons between Zoom and Webex below

Google Hangouts

  • Accessible using laptop, desktop and smartphone
  • Capabilities: Audio and video calls, instant messaging, desktop sharing, and file sharing

Slack

  • Accessible using laptop, desktop and smartphone
  • Capabilities: Audio and video calls, instant messaging, desktop sharing, and file sharing

What’s App

  • Accessible using laptop, desktop and smartphone
  • Capabilities: Audio and video calls, and instant messaging

Facetime

  • Accessible using Apple products only
  • Capabilities: Audio and video calls

Support Portal

Once you have completed your onboarding process, you can log in at DefenceO365.forces.gc.ca (user identification and password required) to access a support portal (user identification and password required) to help get you started, answer questions, keep you updated, and provide self-guided training resources.

Until then, you may consult online support tools and training material through the Microsoft Office Support site  (you are now leaving the Government of Canada website) or review the frequently asked questions below.

Checklist

The following checklist should be referred to by personnel continuing remote work. These are key considerations for DT members given that short term telework has now been extended to long(er) term for several staff. Individuals should be equipped with adequate equipment to properly perform their work and are encouraged have honest conversations with supervisors about their reality.

HR Checklist:

  • Have a conversation with your Supervisor about your situation;
    • Discuss topics such as work availability if caring for dependents, access to child care, leave 699, mental health, etc.
    • Bring up any concerns/fears/skepticism you may have about continuing remote work;
    • Provide feedback on what you would like to see during the business resumption transition.
  • If working remotely – engage with your supervisor about flexible work arrangement and ensure clear understanding of expectations and desired outcomes;
  • Discuss IT/equipment requirements;
  • Discuss ergonomic needs;
  • Establish a regular schedule for bilateral-meetings with your supervisor and/or team meetings;
  • Inform team and clients of your working situation (when/if necessary);
  • Consult the Frequently Asked Questions or reach out to your supervisor when unsure about process/details.
  • If you have outstanding HR related questions, contact HR Connect HR at 1-833-RHR-MDND (1-833-747-6363). They can help answer your questions and or direct you to the right place.

IT Checklist:

  • Check/confirm availability of Internet/telecommunications bandwidth from your home;
  • Determine capacity to access critical systems of records and files – both unclassified and classified;
  • Ensure that you have access to any digitally enabling tools and digital devices that are required to perform your work;
  • Complete Onboarding to Defence O365 (unless working from DWAN);
  • Complete Mandatory course for all personnel the COVID-19 Awareness (See Annex ).

Posters for Download

Working Remotely - Tips for Team Members

TÉLÉTRAVAIL – CONSEILS POUR LES COÉQUIPIERS​

Frequently Asked Questions

Defence Team members are encouraged to refer to this page regularly for updated questions and answers regarding the Business Resumption Process (BRP) and the measures being taken around COVID-19 in the workplace.​

DND - https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/frequently-asked-questions.html

ADM(Mat) DWAN - https://collaboration-materiel.forces.mil.ca/sites/DCOS/COVID19/admmatcovid19/Lists/AdmMAT%20COVID19%20QA%20Portal/Remote%20Working.aspx

Page Sources

https://www.canada.ca/en/department-national-defence/campaigns/covid-19/working-remotely.html#3

https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/covid-19-business-resumption-communications-toolkit/annexg.html

https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/covid-19-business-resumption-communications-toolkit/anexe.html

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