ACT

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Accessibility, Accommodation and Adaptive Computer Technology (AAACT) – Contact us

Email: ssc.aaact-aatia.spc@canada.ca

Telephone: 819-994-4835

TTY: 819-994-3692

AAACT Program

The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) Program's mandate is to assist with the integration into the workplace of employees with disabilities, injuries and ergonomic requirements, who require access to systems, programs, information, computers and computer resources.

Accessibility means that people with and without disabilities can perceive, understand, navigate and interact with information, services and applications. The adoption of accessibility standards, guidelines and best practices ensures that systemic barriers are eliminated prior to individual accommodations. Accommodations are the necessary measures taken to allow an employee to work to the best of his or her ability. Adaptive computer technology enables a person who has a sensory, mobility, dexterity, or learning disability, an injury or an ergonomic requirement to use a computer by reducing or simply eliminating the barriers presented by standard computer interfaces.

The AAACT Program currently provides Shared Services Canada and other government departments with a wide range of services on a cost-recovery basis for people with disabilities, injuries, or ergonomic requirements, as well as for technicians, webmasters, application developers, project managers and end users. The AAACT program also provides support to other Adaptive Computer Technology (ACT) centres and accessibility- and accommodation-related initiatives.

Since 1991, Shared Services Canada's AAACT Program has been a driving force in the fields of accessibility, accommodation and adaptive computer technology. AAACT has received international recognition for the unique services provided to people with disabilities, injuries or ergonomic requirements.

Info Sessions

  • An informal starting point for employees, management and management supports to present inquiries on accessibility, job accommodation and adaptive computer technology
  • Through the use of a “no wrong door” approach, info sessions provide a way to explore available options.
  • Info sessions allow users to explore technology and technology related topics prior to an assessment or evaluation.

Client Services

  • Needs assessments, including workflow requirements, trials and training to identify the appropriate match between the employee and the hardware or software adaptation(s) required
  • Assessment of technology hardware and software compatibility
  • Solution development
  • Integration of the ACT tools within the users’ technical environment
  • ACT support and technical services for end users
  • ACT support and technical services for ACT technicians
  • Research and testing
  • Services for converting documents into multiple formats (DAISY, Braille, audio, etc…)

Accessibility Testing

  • Product evaluations
    • BlackBerry Evaluation
  • Application accessibility evaluations
  • Accessibility evaluations of Websites and Web content

Training Courses

  • Hands-on training program for technicians who will support ACT
  • Accessibility Boot Camp for webmasters and application developers
  • Customized accessible training courses for people with disabilities, injuries or ergonomic requirements
  • Customized training sessions for a wide variety of audiences on related topics
  • Awareness training and equipment demonstration
  • Info sessions

Useful Links

Document Accessibility Workshop offered by the Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program

Every document created must be accessible by default. This workshop will teach participants how to implement accessibility requirements through presentations, demonstrations, and exercises. Participants will be able to explain the importance of accessibility. Participants will learn how to apply the basic principles of accessibility to produce and remediate accessible content in various formats (for example Word documents, PDF, PowerPoint). Participants will learn how to perform preliminary accessibility checks. Participants will also understand how accessible documents increase efficiencies pertaining to material conversion into other formats and to respond to multiple format requests.


English Session
Date: February 22, 2022
Time: 1 pm to 4 pm, Eastern Time
Click here to join the live event


French Session
Date: February 23, 2022
Time: 10 am to 1 pm, Eastern Time
Click here to join the live event