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The Government of Canada’s vision is to make Canada’s public service the most accessible and inclusive in the world.

Shared Services Canada (SSC) supports this vision by making information and communications technology usable by all. SSC hosts many training and events related to accessibility and they are listed on this page.

To view previous presentations check out our past presentations page

To help promote upcoming accessibility activities organized by various Government of Canada departments that are open to public service employees we have also posted their event details below.

May 2023[edit | edit source]

May 2, 2023[edit | edit source]

Lending Library Service Pilot - Quick access to short-term accommodations, adaptive technology, services and tools for public service employees with disabilities or injuries (French)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details

The Lending Library pilot project is a fast-tracked accommodations process put in place to quickly provide hardware, software, resources and tools to public service employees. The Lending Library aims to address barriers that delay access to specialized services and workplace adjustments needed by:

  • Determinate employees with disabilities or injuries allowing them to focus on their job and training, gain valuable work experiences during their terms and deliver services to Canadians (determinate employees are employed on a temporary basis and include students, interns, casual and term employees).
  • Determinate and indeterminate employees who remain at work when they are experiencing the short-term or occasional effects of a disability or injury.

The service provides ongoing support by AAACT to employees and their managers. Participants will learn how AAACT’s processes, services and approach is changing the way employees with disabilities or injuries are accommodated, how to access the services and how managers can now access a new pool of talent.

Audience: Everyone

If you have any questions, please contact the AAACT program.

May 3, 2023[edit | edit source]

Lending Library Service Pilot - Quick access to short-term accommodations, adaptive technology, services and tools for public service employees with disabilities or injuries (English)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details

The Lending Library pilot project is a fast-tracked accommodations process put in place to quickly provide hardware, software, resources and tools to public service employees. The Lending Library aims to address barriers that delay access to specialized services and workplace adjustments needed by:

  • Determinate employees with disabilities or injuries allowing them to focus on their job and training, gain valuable work experiences during their terms and deliver services to Canadians (determinate employees are employed on a temporary basis and include students, interns, casual and term employees).
  • Determinate and indeterminate employees who remain at work when they are experiencing the short-term or occasional effects of a disability or injury.

The service provides ongoing support by AAACT to employees and their managers. Participants will learn how AAACT’s processes, services and approach is changing the way employees with disabilities or injuries are accommodated, how to access the services and how managers can now access a new pool of talent.

Audience: Everyone

If you have any questions, please contact the AAACT program.

May 16, 2023[edit | edit source]

Learning session: Understanding digital accessibility and disability inclusion (French)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details

We are all responsible for learning more about creating an accessible and inclusive workplace. Awareness begins with understanding the barriers our colleagues may face at work.

The objective of this learning session is to raise awareness about accessibility-related issues and to help participants to understand why digital content, websites, applications and other forms of Information and Communication Technology products and services must be accessible.

The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) team will demonstrate the various impacts of accessible and inaccessible content and will explain:

  • the AAACT Program’s role in the Government of Canada (GC)
  • the difference between accessibility and inclusion
  • the impact of different barriers for some users and what are some solutions and tools that can address them
  • the disadvantages of leaving accessibility to the end of the planning phase; and how we can build it in from the start
  • current GC directives, laws and standards for accessible content
  • why we need to include accessibility requirements from the start

The AAACT team will answer participants’ questions at the end of the session.

Audience: All GC employees

If you have any questions, please contact the AAACT program.

May 17, 2023[edit | edit source]

Learning session: Understanding digital accessibility and disability inclusion (English)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details

We are all responsible for learning more about creating an accessible and inclusive workplace. Awareness begins with understanding the barriers our colleagues may face at work.

The objective of this learning session is to raise awareness about accessibility-related issues and to help participants to understand why digital content, websites, applications and other forms of Information and Communication Technology products and services must be accessible.

The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) team will demonstrate the various impacts of accessible and inaccessible content and will explain:

  • the AAACT Program’s role in the Government of Canada (GC)
  • the difference between accessibility and inclusion
  • the impact of different barriers for some users and what are some solutions and tools that can address them
  • the disadvantages of leaving accessibility to the end of the planning phase; and how we can build it in from the start
  • current GC directives, laws and standards for accessible content
  • why we need to include accessibility requirements from the start

The AAACT team will answer participants’ questions at the end of the session.

Audience: All GC employees

If you have any questions, please contact the AAACT program.

May 23, 2023[edit | edit source]

Essentials for GC managers and human resources professionals: Best practices in accessibility, workplace adjustments and job accommodation (English)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) at Shared Services Canada

Event details

During this session, the Accessibility, Accommodation and Adaptive Computer Technology program (AAACT) will outline best practices in accessibility, workplace adjustments, job accommodation and related AAACT services. Audience: GC managers and human resources professionals

AAACT offers a wide range of services and tools for public service employees with disabilities or injuries to enable equal participation in the workplace. These services include alternative approaches, training, resources and adaptive hardware and software. Working together works best when addressing the challenges that managers face in supporting their employees with disabilities or injuries. To guide and support GC managers with the complex processes and legal and technical requirements around accessibility, workplace adjustments and job accommodation, AAACT encourages collaboration between:

  • Chief Information Officer branches
  • Human Resources
  • Employment Equity
  • Occupational Safety and Health
  • Accommodations (facilities)

Download the PowerPoint presentation before the session here: AAACT No Wrong Door English (PPT, 3.06 MB)

If you have any questions, please contact the AAACT program.

May 29, 2023[edit | edit source]

Essentials for GC managers and human resources professionals: Best practices in accessibility, workplace adjustments and job accommodation (French)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) at Shared Services Canada

Event details

During this session, the Accessibility, Accommodation and Adaptive Computer Technology program (AAACT) will outline best practices in accessibility, workplace adjustments, job accommodation and related AAACT services. Audience: GC managers and human resources professionals

AAACT offers a wide range of services and tools for public service employees with disabilities or injuries to enable equal participation in the workplace. These services include alternative approaches, training, resources and adaptive hardware and software. Working together works best when addressing the challenges that managers face in supporting their employees with disabilities or injuries. To guide and support GC managers with the complex processes and legal and technical requirements around accessibility, workplace adjustments and job accommodation, AAACT encourages collaboration between:

  • Chief Information Officer branches
  • Human Resources
  • Employment Equity
  • Occupational Safety and Health
  • Accommodations (facilities)

Download the PowerPoint presentation before the session here: AAACT No Wrong Door French (PPT, 2.79 MB)

If you have any questions, please contact the AAACT program.

June 2023[edit | edit source]

June 6, 2023[edit | edit source]

Document Accessibility Workshop (French)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details

Learn how to apply the basic principles of accessibility to produce accessible content in various formats (ex. Word documents, PDF, PowerPoint). Hosted by AAACT program staff, this workshop will:

  • highlight the importance of accessibility
  • enable participants to identify document accessibility issues
  • demonstrate how participants can perform document accessibility checks and fix content
  • include a combination of presentations, demonstrations, exercises and facilitated discussion
  • how accessible documents are faster and easier to convert into other formats

Audience: GC Employees and Managers

  • Date: June 6, 2023
  • Time: 9:30 am to 12:30 pm Eastern Time
  • Location: Microsoft Live Event
  • Join via this link

If you have any questions, please contact the AAACT program.

June 7, 2023[edit | edit source]

Document Accessibility Workshop (English)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details

Learn how to apply the basic principles of accessibility to produce accessible content in various formats (ex. Word documents, PDF, PowerPoint). Hosted by AAACT program staff, this workshop will:

  • highlight the importance of accessibility
  • enable participants to identify document accessibility issues
  • demonstrate how participants can perform document accessibility checks and fix content
  • include a combination of presentations, demonstrations, exercises and facilitated discussion
  • how accessible documents are faster and easier to convert into other formats

Audience: GC Employees and Managers

  • Date: June 7, 2023
  • Time: 12:30 pm to 3:30 pm Eastern Time
  • Location: Microsoft Live Event
  • Join via this link

If you have any questions, please contact the AAACT program.

June 9, 2023[edit | edit source]

Overview of accessibility features on smartphones and adaptive technology in the workplace (French)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details:

This learning activity includes three segments: two presentations and a questions and answers session.

The Accessibility, Accommodations and Adaptive Computer Technology (AAACT) team will highlight the accessibility features that are built into Android and iOS devices and that can be used on your Government of Canada-issued smartphone.

The team will also give a brief overview of the types of adaptive technology in use on GC computers and how they assist in removing barriers to accessibility.

Participants will learn about:

  • accessibility features on iOS and Android smartphones
  • accessibility features built into Windows 10 and Microsoft 365
  • other accessibility tools for Windows 10 that are available in the marketplace
  • non-IT solutions to removing accessibility barriers, such as furniture, lighting and so on

The AAACT team will answer questions from participants and, upon request, is prepared to demonstrate how most of the adaptive technology works.

Audience: All GC employees

If you have any questions, please contact the AAACT program.


June 13, 2023[edit | edit source]

Procuring Accessible Information and Communication Technologies (ICT) (French)[edit | edit source]

Hosted by: Shared Services Canada

Event details:

When buying software, hardware and other kinds of Information and Communication Technologies (ICT), if we don’t ask for accessibility, we won’t get it. What contract language and processes will help us reach the Government of Canada’s goal of being “the most accessible public service in the world”?

Audience: All GC employees

This session will give you an overview of the Accessible Canada Act, the Accessibility Strategy for the Public Service of Canada, roles and responsibilities of technical and contracting authorities, and how SSC is supporting the procurement of accessible ICT goods and services.

Through this session, you will also learn about SSC’s approach to accessible ICT procurement. Participants may adapt this approach to suit their own department’s needs.

Additional resources:

We encourage participants to retrieve the SSC Accessible ICT Procurement Guide from the OPSA procurement GCpedia page, as it provides additional details and important supplementary information.

If you have any questions or require accommodation for this session, please contact the AAACT Events team by 19 April, 2023 so we can make arrangements in advance.

Download the PowerPoint presentation before the session here: Coming soon

If you have any questions, please contact the AAACT program.

June 14, 2023[edit | edit source]

Procuring Accessible Information and Communication Technologies (ICT) (English)[edit | edit source]

Hosted by: Shared Services Canada

Event details:

When buying software, hardware and other kinds of Information and Communication Technologies (ICT), if we don’t ask for accessibility, we won’t get it. What contract language and processes will help us reach the Government of Canada’s goal of being “the most accessible public service in the world”?

Audience: All GC employees

This session will give you an overview of the Accessible Canada Act, the Accessibility Strategy for the Public Service of Canada, roles and responsibilities of technical and contracting authorities, and how SSC is supporting the procurement of accessible ICT goods and services.

Through this session, you will also learn about SSC’s approach to accessible ICT procurement. Participants may adapt this approach to suit their own department’s needs.

Additional resources:

We encourage participants to retrieve the SSC Accessible ICT Procurement Guide from the OPSA procurement GCpedia page, as it provides additional details and important supplementary information.

If you have any questions or require accommodation for this session, please contact the AAACT Events team by 19 April, 2023 so we can make arrangements in advance.

Download the PowerPoint presentation before the session here: Coming soon

If you have any questions, please contact the AAACT program.

June 16, 2023[edit | edit source]

Overview of accessibility features on smartphones and adaptive technology in the workplace (English)[edit | edit source]

Hosted by: The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program at Shared Services Canada

Event details:

This learning activity includes three segments: two presentations and a questions and answers session.

The Accessibility, Accommodations and Adaptive Computer Technology (AAACT) team will highlight the accessibility features that are built into Android and iOS devices and that can be used on your Government of Canada-issued smartphone.

The team will also give a brief overview of the types of adaptive technology in use on GC computers and how they assist in removing barriers to accessibility.

Participants will learn about:

  • accessibility features on iOS and Android smartphones
  • accessibility features built into Windows 10 and Microsoft 365
  • other accessibility tools for Windows 10 that are available in the marketplace
  • non-IT solutions to removing accessibility barriers, such as furniture, lighting and so on

The AAACT team will answer questions from participants and, upon request, is prepared to demonstrate how most of the adaptive technology works.

Audience: All GC employees

If you have any questions, please contact the AAACT program.

June 20, 2023[edit | edit source]

Procuring Accessible Information and Communication Technologies (ICT) – Developing an ICT accessibility procurement strategy (English)[edit | edit source]

Hosted by: Shared Services Canada

Event details:

This session will help participants understand the elements they must consider when developing an Information and Communication Technologies (ICT) accessibility procurement strategy.

Audience: All GC employees

This session will provide guidance on how:

  • to determine which elements of your purchase need to have ICT accessibility
  • you want the supplier to confirm their accessibility conformance
  • you can include accessibility language in your solicitation and resulting contract
  • you will evaluate the ICT accessibility requirements the supplier is delivering

During this session, you will also learn about SSC’s approach to developing our ICT accessibility procurement strategy. Participants may adapt this approach to suit their own department’s needs.

Additional resources:

We encourage participants to retrieve the SSC Accessible ICT Procurement Guide from the OPSA procurement GCpedia page, as it provides additional details and important supplementary information.

If you have any questions or require accommodation for this session, please contact the AAACT Events team by May 20, 2023 so we can make arrangements in advance.

Download the PowerPoint presentation before the session here: Coming soon

If you have any questions, please contact the AAACT program.

June 21, 2023[edit | edit source]

Procuring Accessible Information and Communication Technologies (ICT) – Developing an ICT accessibility procurement strategy (French)[edit | edit source]

Hosted by: Shared Services Canada

Event details:

This session will help participants understand the elements they must consider when developing an Information and Communication Technologies (ICT) accessibility procurement strategy.

Audience: All GC employees

This session will provide guidance on how:

  • to determine which elements of your purchase need to have ICT accessibility
  • you want the supplier to confirm their accessibility conformance
  • you can include accessibility language in your solicitation and resulting contract
  • you will evaluate the ICT accessibility requirements the supplier is delivering

During this session, you will also learn about SSC’s approach to developing our ICT accessibility procurement strategy. Participants may adapt this approach to suit their own department’s needs.

Additional resources:

We encourage participants to retrieve the SSC Accessible ICT Procurement Guide from the OPSA procurement GCpedia page, as it provides additional details and important supplementary information.

If you have any questions or require accommodation for this session, please contact the AAACT Events team by 20 May, 2023 so we can make arrangements in advance.

Download the PowerPoint presentation before the session here: Coming soon

If you have any questions, please contact the AAACT program.

June 27, 2023[edit | edit source]

Procuring Accessible Information and Communication Technologies (ICT) – Practical information on understanding Accessibility Conformance Reports and Accessibility Roadmaps (V1.0) (English)[edit | edit source]

Hosted by: Shared Services Canada

Event details:

Accessibility Conformance Reports (ACR) and roadmaps play an important role in checking for accessibility when we purchase software, hardware and other kinds of Information and Communication Technologies (ICT). Suppliers typically provide ACRs as part of the procurement or exploration of the ICT solutions that are available in the marketplace. An ACR should provide the information you need to understand the accessibility of the ICT solution. Successful suppliers in a procurement create roadmaps to outline their plan to address known accessibility defects and how they will continue to remain conformant once they have largely fixed the known issues.

Audience: Open to all GC employees. However, this session especially benefits Technical Authorities who need to ensure the delivery of accessible solutions.

This session will:

  • explain what Accessibility Conformance Reports (ACR) and roadmaps are used for
  • show participants how to read and analyze ACRs and roadmaps
  • help participants determine an ICT solution’s level of accessibility conformance
  • determine how to validate a solution’s claimed level of conformance
  • ensure participants understand what reasonable actions to take to help the Government of Canada reach its goal of being “the most accessible public service in the world”
  • outline SSC’s approach to understanding ACRs and roadmaps
  • show you how to apply the information from this session in your own department

Additional resources:

We encourage participants to retrieve the SSC Accessible ICT Procurement Guide from the OPSA procurement GCpedia page, as it provides additional details and important supplementary information.

If you have any questions or require accommodation for this session, please contact the AAACT Events team by May 26, 2023 so we can make arrangements in advance.

Download the PowerPoint presentation before the session here: Coming soon

If you have any questions, please contact the AAACT program.

June 28, 2023[edit | edit source]

Procuring Accessible Information and Communication Technologies (ICT) – Practical information on understanding Accessibility Conformance Reports and Accessibility Roadmaps (V1.0) (French)[edit | edit source]

Hosted by: Shared Services Canada

Event details:

Accessibility Conformance Reports (ACR) and roadmaps play an important role in checking for accessibility when we purchase software, hardware and other kinds of Information and Communication Technologies (ICT). Suppliers typically provide ACRs as part of the procurement or exploration of the ICT solutions that are available in the marketplace. An ACR should provide the information you need to understand the accessibility of the ICT solution. Successful suppliers in a procurement create roadmaps to outline their plan to address known accessibility defects and how they will continue to remain conformant once they have largely fixed the known issues.

Audience: Open to all GC employees. However, this session especially benefits Technical Authorities who need to ensure the delivery of accessible solutions.

This session will:

  • explain what Accessibility Conformance Reports (ACR) and roadmaps are used for
  • show participants how to read and analyze ACRs and roadmaps
  • help participants determine an ICT solution’s level of accessibility conformance
  • determine how to validate a solution’s claimed level of conformance
  • ensure participants understand what reasonable actions to take to help the Government of Canada reach its goal of being “the most accessible public service in the world”
  • outline SSC’s approach to understanding ACRs and roadmaps
  • show you how to apply the information from this session in your own department

Additional resources:

We encourage participants to retrieve the SSC Accessible ICT Procurement Guide from the OPSA procurement GCpedia page, as it provides additional details and important supplementary information.

If you have any questions or require accommodation for this session, please contact the AAACT Events team by May 26, 2023 so we can make arrangements in advance.

Download the PowerPoint presentation before the session here: Coming soon

If you have any questions, please contact the AAACT program.


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