Qu'est-ce que le conception?
Exposition et compétences pratiques liées aux techniques et aux outils utilisés dans la recherche et la conception de l’expérience utilisateur et la conception de processus et de services à l’ère du numérique.
Compétences et pratiques de conception
1. Designing For Users
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Accessibility, adaptive design, user interface, etc.
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2. User Research
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Personas, stories, journey mapping, etc.
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3. Usability Testing Methods
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Surveys, focus groups, evaluations, etc.
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4. Design Thinking
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Problem definition, human-centered design, ideation, etc.
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5. Cultural Implications
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Systems thinking, business design, diverse teams, etc.
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6. Methods
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Guerilla, videos, interviews, etc.
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