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LEARNX 2022: Optimizing Learning in a Digital and Accessible Environment

Welcome

The Canada School of Public Service and the Heads of Learning Forum (HOLF) are proud to host LEARNX 2022: Optimizing Learning in a Digital and Accessible World. This annual conference is the only professional development event for performance and learning professionals in the public service!Our world has changed since the onset of the pandemic, and learning professionals need to adapt and evolve. With this new reality has come the importance of digital upskilling and of optimizing the learning experience for learners with accommodation needs.

Employees who work as trainers, instructional designers, learning advisors, learning experience designers, learning project managers, eLearning developers or learning executives should attend this event. Participants will learn about the latest digital techniques, trends, and tools and how to:

  • implement accessible learning best practices at work
  • identify upskilling techniques that can be used to bridge the performance gap within their department
  • improve the learner experience for those with adaptive, accessibility, and accommodation requirements



KEYNOTE SPEAKERS

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Taki Sarantakis

President, Canada School of Public Service

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Shannon Archibald
Deputy Chief Technology Officer and Assistant Deputy Minister, Shared Services Canada
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Elliott Masie
Director and Chief Executive Officer, Masie Innovations





MASTERS OF CEREMONIES

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Kony Trudel

Certified Training and Development Professional, Canada School of Public Service

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Alan Daly
Certified Training and Development Professional, Shared Services Canada




Overview of the program

Accelerator timeline for winter 2022: from January to March, there is onboarding and team building for 1 week, design discovery for 4 weeks, and prototyping for 5 weeks. The program ends with Demo Day. For 3 to 6 months after, there is aftercare.


























Onboarding and team building (1 week)

  • Team building
  • Skill sessions
  • Introduction to new tools


Design Discovery (4 weeks)

  • Problem framing
  • Ideation
  • Design thinking and user research


Prototyping (5 weeks)

  • Developing and testing working prototypes with users


Aftercare (3-6 months)

  • Products progress towards beta or production
  • Access to coaches and mentors
  • Access to continuous learning



How to build your accelerator team

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Product Team

  • 5-10 people
  • Diverse & multidisciplinary
  • Product teams work on their problems full time during the Accelerator and ideally stay together once it is over
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Steering Team

  • 1 executive champion who participates part time in accelerator activities and fully supports the work of the product team
  • 2-4 other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.
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Corporate Partners

  • Enablers and partners who can support the product team in delivering their solution
  • Could include: corporate services, security, legal, policy, communications or other forms of expertise

The right problems for the Accelerator

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An actual problem – process, service, issue, or challenge – to be improved
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Doesn’t have an obvious, simple solution
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Has room for exploration, space to pivot, and flexible timelines
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Has a team that will continue to work on a solution once the accelerator ends
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Is related to the core work of your organization – internal or external
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Has a business owner open to solution ideas that go beyond the usual
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Has usable and accessible data to inform exploration and solutions
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Has the potential to change how people think about and do work
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Has organizational support and buy-in
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Has access to users to co-design, explore, and gather insights from
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Can be explored and shared publicly, with a team who can work in the open
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Has a manageable scope


What's not the right problem?

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A pre-determined solution
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A large-scale complex problem with many dependent pieces
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A pre-existing project with fixed timelines and requirements
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A team that will not continue working on their solution post-Accelerator
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No access to users to collaborate with or be informed by
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Is classified and/or cannot be shared openly with other teams or the broader public service

Intake Process

Information sessions about the Accelerator

Info session deck (English)

Info session deck (French)

September – October: Sign up to participate in the next AcceleratorAccelerator gcwiki graphic - sign up.png

Our next Accelerator begins on January 10th, 2022. Are you interested in joining us? To get started reach out to our team by email at accelerator-accelerateur@csps-efpc.gc.ca to start the conversation.

During our intake process, we’ll:

  • Arrange information sessions with your team and other stakeholders in your organization to share details about the Accelerator, what to expect, and the process
  • Support your organization as you:
    • Identify if the Accelerator is right for your organization
    • Clarify or scope the mission or problem that you’ll bring to the Accelerator with you
    • Assemble the team(s) who will participate


We’ll be confirming the list of participating teams by November 1, 2021.

November – December: Program preparationAccelerator gcwiki graphics - checklist.png

Once your team is confirmed to participate, you’ll work with us to:

  • Register your team members as Accelerator participants
  • Create a one-page summary of your Accelerator problem (what are you hoping to solve), why (is it important) and who (will be working on it)
  • Complete a participation agreement
  • Ensure your team has access to the tools and resources they’ll need to be successful

Accelerator History


In Spring 2021, CSPS welcomed its first cohort of Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Department of National Defence
  • Canada School of Public Service


In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.


As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  


Interested in learning more about the teams’ solutions and experiences? Click on the links below.  


Team DND-Army – Canadian Army Digital Transformation

Team CRA – CRA Learning Zone

Team CSPS – Procurement Portal

Team DFO – Improving the Onboarding Experience  


We recently put together a testimonial video for our first cohort. Watch it here!

Partners


Thanks to our current partners for their support. If your team is interested in joining the Accelerator, please reach out to us to discuss. Participation in the Accelerator begins with a partnership. We look forward to working with you!


National Defence logo




Canada Revenue Agency logo




Transport Canada logo



Fisheries and Oceans Canada logo




Meet the CSPS Digital Accelerator Team

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For general inquires contact the CSPS Digital Accelerator mailbox.




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