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Welcome from the Chief Administrator
On behalf of all of us at the Administrative Tribunals Support Service of Canada, I’d like to welcome you. We’re thrilled you are here.
I’m proud to say that you are joining a very special organization that has the privilege of contributing directly to Canada’s justice system. The work we do at the ATSSC allows the federal administrative tribunals we support to effectively deliver on their important mandates, helping them provide access to justice to Canadians across the country.
Whether you are working in internal services or one of the secretariats, know that we are united and that you are part of a thriving, healthy organization that does great things.
Now, you are going to receive a lot of information in the coming days as part of your orientation, but don’t feel overwhelmed, just relax and take it all in. We want to make sure that you have the tools you need so that you can get started with ease. You’ve got lots of great colleagues that will be there to support you along the way.
We’re a diverse and inclusive organization, where people are valued, connected and support one another. Teamwork, innovation and creativity are important to us here at the ATSSC. So is supporting our employees through professional training, career opportunities, and care for health and well-being.
As you explore the onboarding resources, you will be learning more about our mission, vision and values – the things that guide us in our actions every day, and which allow us to serve Canadians and support our tribunals.
Every employee has a special role at the ATSSC and I value each and everyone’s contributions. I am always amazed at the energy our employees bring to their work, as well as the creativity, and the desire to go the distance. Our people are what sets us apart. I am so proud of our culture. Together, we can continue to do great work!
I’m glad that you will be part of our exciting journey, and I look forward to working with you.
Welcome aboard and thank you for choosing to grow your career here at the ATSSC.
Orlando Da Silva
Chief Administrator
Mandate, Vision, Mission and Values
The Administrative Tribunals Support Service of Canada was established for the purpose to build capacity to meet the needs of administrative tribunals, find efficiencies through economies of scale, and Improve access to justice.
Our Mandate
The ATSSC is responsible for providing support services and facilities to 12 federal administrative tribunals by way of a single integrated organization.
These services include the specialized services required by each tribunal (e.g. registry, research and analysis, legal and other mandate or case activities specific to each tribunal), as well as internal services (e.g. human resources, financial services, information management and technology, accommodations, security, planning and communications).Our Vision
We will be recognized as a centre of excellence for:
- service delivery;
- innovative, efficient and effective operations; and
- supporting improved access to justice.
Our Mission
We provide high-quality services to the tribunals and the people we serve by:
- being responsive to their needs;
- preserving the tribunals’ independence, neutrality and reputation for excellence; and
- fostering the development of cooperative, engaged and knowledgeable employees.
Our Values
We actively promote and demonstrate the public service values outlined in the Values and Ethics Code for the Public Sector: Respect for Democracy; Respect for People; Integrity; Stewardship; and Excellence.
We are also committed to the following values:
Service Excellence
- We provide high-quality, reliable, timely, effective and efficient services that meet the common and unique needs of the tribunals and the people we serve.
- We continually seek opportunities to improve our services through innovation, leveraging resources and sharing best practices.
- We work collaboratively, constructively, and respectfully.
Accountability and Transparency
- We communicate openly and honestly.
- We remain accountable at all times for what we do.
- We maintain trust by respecting the roles, responsibilities and mandates of the tribunals and the ATSSC, and by spending public funds wisely.
Supportive Work Environment
- We create a workplace culture that generates a sense of belonging and where people are valued and engaged.
- We recognize the contributions of our colleagues and ensure we provide the learning and development we need to continue to grow.
- At all levels, we demonstrate leadership through teamwork, adaptability and creativity.
Departmental Information
Diversity & Inclusion
The Department is committed to having a skilled, inclusive and diversified workforce, which is representative of the population we serve.
We encourage all employees to complete or review their self-identification form in myEMS (PeopleSoft) and to voluntarily identify, as applicable, to one or more of the four (4) employment equity designated groups (i.e. visible minorities, Indigenous peoples, persons with disabilities and women and/or the LGBTQ2+ community, a group that is not currently part of the Employment Equity Act). This form will be available once you have your ESDC network access.
At ESDC, we believe that everyone deserves the same opportunities, chance at success, and ability to participate fully in society without barriers. We look forward to working with you to achieve this vision and to ensure all our employees and our executives reach their full potential.
Accessibility
In June 2019, the Accessible Canada Act received Royal Assent. The Act establishes a framework to create a barrier-free Canada by proactively identifying, removing and preventing barriers to accessibility. It will also ensure that people with disabilities will no longer need to fight barriers to accessibility on an individual basis. With this legislation in place, millions of Canadians with disabilities can rely on the Government of Canada to remove the barriers that hinder their full participation in society. Learn more about accessibility at ESDC.
Compensation & Benefits
- Benefits
- Disability Insurance Plan
- Public Service Dental Care Plan
- Public Service Health Care Plan
- Public Service Management Insurance Plan (*Only applies to Executives, excluded, and unrepresented employees)
- Public Service Pension Plan, including the Supplementary Death Benefit
- Collective Agreements
- Pensions
- Leave and Vacation
Download the MyESDC mobile app
The MyESDC App provides important Government of Canada information to public servants, members of the public who may be interested in working for Employment and Social Development Canada (ESDC), or anyone who is interested in knowing more about the department in general.
The app can be downloaded from the Google Play Store and the Apple App Store for Android and Apple mobile devices respectively.
Departmental Reports
Visit canada.ca for ATSSC reports, plans, quarterly financial reports, etc.
National Networks
- Association of Professional Executives
- Black Engagement and Advancement Team
- Employee Pride Network
- Employees with Disabilities Network
- ESDC Speakers Bureau
- ESDC Visible Minorities Network
- Indigenous Employees’ Circle (IEC)
- The Student Network
- Youth Mandate for Greater Involvement (YMAGIN)
Regional Networks
- Administrative Professionals Network (APN)
- EDSC Managers' Community
- Team Leader Community of Practice
Our social media presence and employee conduct
Our department has a vibrant presence on social media. We encourage you to follow and connect with us!
As public servants, when using social media during our personal time we should:
- Not criticize the Government of Canada, ESDC or its policies.
- Uphold the political neutrality and impartiality of the federal public service.
- Respect confidentiality and privacy.
- Never sign your personal messages with your departmental title.
Refer to Guideline on Acceptable Network and Device Use for more information on social media usage guidelines for public servants.
YouTube
Tribunals Served by the ATSSC
