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|style=text-align:left;background:#FDF0C7|<big>- '''Explain''' our service model <br>- '''Learn''' about your needs <br>- '''Discuss''' objectives, scope, and timelines</big>
|style=text-align:left;background:#FDF0C7|<big>- '''Explain''' our service model <br>- '''Learn''' about your needs <br>- '''Discuss''' objectives, scope, and timelines</big>
|style=text-align:left;background:#cdeaeb|<big>- '''Discuss''' specific deliverables and identify key stakeholders <br>- '''Determine''' roles and responsibilities <br>- '''Agree''' on project scope and schedule through a '''Memorandum of Understanding'''</big>
|style=text-align:left;background:#cdeaeb|<big>- '''Discuss''' specific deliverables and identify key stakeholders <br>- '''Determine''' roles and responsibilities <br>- '''Agree''' on project scope and schedule through a <br>- '''Draft''' a Memorandum of Understanding</big>
|style=text-align:left;background:#ccc5e1|<big>- '''Evaluate''' progress and incorporate feedback <br>- '''Revise''' deliverables, scope, and timelines as needed to meet objectives</big>
|style=text-align:left;background:#ccc5e1|<big>- '''Evaluate''' progress and incorporate feedback <br>- '''Revise''' deliverables, scope, and timelines as needed to meet objectives</big>
|style=text-align:left;background:#d2daf2|<big>- '''Close out''' deliverables <br>- '''Discuss''' project transition period <br>- '''Share lessons learned''' to promote continuous learning</big>
|style=text-align:left;background:#d2daf2|<big>- '''Close out''' deliverables <br>- '''Discuss''' project transition period <br>- '''Share lessons learned''' to promote continuous learning</big>
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<big><big>As a team, '''we work in a series of short sprints and deep dives''' to improve the quality of products. Our work is '''iterative''' and '''collaborative''', allowing us to learn equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. At the same time, our projects are often non-linear: we redefine problem statements and generate more research as we move forward, adjusting course as needed.</big></big>
<big><big>As a team, '''we work in a series of short sprints and deep dives''' to improve the quality of products. Our work is '''iterative''' and '''collaborative''': we redefine problem statements and generate more research as we move forward, adjusting course as needed. Consulting with stakeholders is a critical part of how we do our work.</big></big>
[[File:Approaching work.png|center|frameless|upright=3]]
[[File:Approaching work.png|center|frameless|upright=3]]
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