Changes

Robotic Process Automation (RPA) is an effective tool in automating manual steps and rule-based processes by replicating human action, based on software robots or digital workers. Robots mimicking human actions across multiple software platforms. It is becoming a widely used tool due to it’s scalability and efficiencies at streamlining work that mimics high volume, repetitive business processes and it’s effectiveness at reducing error rates, assuring greater accuracy, reducing turnaround times and providing more timely information. It is non-invasive and can be integrated without changing the existing IT landscape.  It transforms end to end business processes and realizes the best qualities of humans and computers working in tandem.

Robotic Process Automation (RPA) is an effective tool in automating manual steps and rule-based processes by replicating human action, based on software robots or digital workers. Robots mimicking human actions across multiple software platforms. It is becoming a widely used tool due to it’s scalability and efficiencies at streamlining work that mimics high volume, repetitive business processes and it’s effectiveness at reducing error rates, assuring greater accuracy, reducing turnaround times and providing more timely information. It is non-invasive and can be integrated without changing the existing IT landscape.  It transforms end to end business processes and realizes the best qualities of humans and computers working in tandem.

=== Capability and Expectations ===

=== <big>Capability and Expectations</big> ===

==== What Can Robots Do? ====

==== What Can Robots Do? ====

====Expected Outcomes====

====Expected Outcomes====

===Development===

===<big>Development</big>===

[[File:Workflow.png|thumb|left|802x802px]]

[[File:Workflow.png|thumb|left|802x802px]]

====Intake ====

 

===='''<big>Intake</big>''' ====

=====Process Discovery: Business Unit Process Owners, Lead BA, End-Users, RPA Champion=====

=====Process Discovery: Business Unit Process Owners, Lead BA, End-Users, RPA Champion=====

* Add items to Jira  

* Add items to Jira  

==== Governance and Prioritization (EMC)====

==== <big>Governance and Prioritization (EMC)</big>====

====Build, Test and Implement====

====<big>Build, Test and Implement</big>====

The following table shows the process of building, testing and implementing RPA.

The following table shows the process of building, testing and implementing RPA.

{| class="wikitable"

{| class="wikitable"

|}

|}

====Monitoring, Maintenance and Support====

====<big>Monitoring, Maintenance and Support</big>====

====Reporting, KPIs, Continuous Improvement====

====<big>Reporting, KPIs, Continuous Improvement</big>====

====Work to Date====

====<big>Work to Date</big>====

*Two 2 successful pilots with RPA software were conducted by ROEB:

*Two 2 successful pilots with RPA software were conducted by ROEB:

**Medical Device Establishment Licensing (UiPath)

**Medical Device Establishment Licensing (UiPath)

*#create a HC/PHAC RPA Center of Expertise (CoE)

*#create a HC/PHAC RPA Center of Expertise (CoE)

===Next Steps===

===<big>Next Steps</big>===

*Engaging IT resources to implement and support RPA software implementation:

*Engaging IT resources to implement and support RPA software implementation:

**Cloud intake

**Cloud intake