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Robotic Process Automation (RPA) (view source)
Revision as of 07:42, 21 April 2022
, 07:42, 21 April 2022no edit summary
===Development===
===Development===
[[File:Workflow.png|thumb|left|802x802px]]
[[File:Workflow.png|thumb|left|802x802px]]
====Intake ====
====Intake ====
=====Process Discovery: Business Unit Process Owners, Lead BA, End-Users, RPA Champion=====
=====Process Discovery: Business Unit Process Owners, Lead BA, End-Users, RPA Champion=====
Conduct interviews to discover business challenges and solicit automation candidates to aid with RPA demand.
Conduct interviews to discover business challenges and solicit automation candidates to aid with RPA demand.
* Approach potential digital workforce business units to discover business challenges
* Solicit automation candidates to generate RPA demand
* Identify processes across business units
* Generate ideas by browsing submitted opportunities
=====Process Analysis: Business Unit Process Owners, RPA Champion, Lead BA =====
=====Process Analysis: Business Unit Process Owners, RPA Champion, Lead BA =====
Determine high level RPA candidate feasibility and detailed assessment consideration.
Determine high level RPA candidate feasibility and detailed assessment consideration.
* Catalogue processes within tool to include for assessment
* Identify the commonalities of processes across business units
* Determine if the request is a duplication
* Identify impact on planned initiatives and assess risks
* Review high level feasibility score determined by input type, input quality, rules, documentation and process stability)
* Approve items to be considered for detailed assessment
=====Automation Assessment: RPA Champion, Lead BA=====
=====Automation Assessment: RPA Champion, Lead BA=====
Perform detailed assessment to review complexity, frequency, stability and input types.
Perform detailed assessment to review complexity, frequency, stability and input types.
* Perform detailed assessment to generate automation score based on candidate complexity, frequency, stability and input types
* Review existing process information
* Establish automation scorecard and ROI
=====Automation Qualification: RPA Champion, Lead BA=====
=====Automation Qualification: RPA Champion, Lead BA=====
Further qualify RPA candidate with cost benefit analysis and compare against assessment scorecard.
Further qualify RPA candidate with cost benefit analysis and compare against assessment scorecard.
* Perform cost benefit analysis
* Compare automation scorecard and cost benefit analysis
* Approve items to be added to automation backlog
* Determine prioritization
=====Resources Assigned: Project Manager=====
=====Resources Assigned: Project Manager=====
Items are added to backlog repository and resources are assigned.
Items are added to backlog repository and resources are assigned.
* Resources assigned to start implementation process
* Add items to Jira
==== Governance and Prioritization (EMC)====
==== Governance and Prioritization (EMC)====