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|+ class="nowrap" | 1. Designing For Users
|+ class="nowrap" | 1. Designing For Users
|-
|-
! colspan="4" | Skills: Accessibility, adaptive design, user interface
! colspan="4" | Skills: Accessibility, adaptive design, user interface, etc.
|-
|-
! style="background: grey; color: white; | Type of Resource
! style="background: grey; color: white; | Type of Resource
<span class="Agile">
<span class="Agile">
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
|+ class="nowrap" | 2. Ethics
|+ class="nowrap" | 2. User Research
|-
|-
! colspan="4" | Skills: GC ethical considerations, bias, transparency, etc.
! colspan="4" | Skills: Personas, stories, journey mapping, etc.
|-
|-
! style="background: grey; color: white; | Type of Resource
! style="background: grey; color: white; | Type of Resource
<span class="Agile">
<span class="Agile">
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
|+ class="nowrap" | 3. Use Cases
|+ class="nowrap" | 3. Usability Testing Methods
|-
|-
! colspan="4" | Skills: Business need, predictive analysis, cognitive automation, etc.
! colspan="4" | Skills: Surveys, focus groups, evaluations, etc.
|-
|-
! style="background: grey; color: white; | Type of Resource
! style="background: grey; color: white; | Type of Resource
<span class="Cultural Change">
<span class="Cultural Change">
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
|+ class="nowrap" | 4. Processes & Tools
|+ class="nowrap" | 4. Design Thinking
|-
|-
! colspan="4" | Skills: Data collection, cleaning, visualizations, etc.
! colspan="4" | Skills: Problem definition, human-centered design, ideation, etc.
|-
|-
! style="background: grey; color: white; | Type of Resource
! style="background: grey; color: white; | Type of Resource
<span class="Mindset">
<span class="Mindset">
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
|+ class="nowrap" | 5. Data Management
|+ class="nowrap" | 5. Cultural Implications
|-
|-
! colspan="4" | Skills: Data warehousing, consolidation, storage, etc.
! colspan="4" | Skills: Systems thinking, business design, diverse teams, etc.
|-
|-
! style="background: grey; color: white; | Type of Resource
! style="background: grey; color: white; | Type of Resource
<span class="Open Principle">
<span class="Open Principle">
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
{| class="wikitable sortable mw-collapsible mw-collapsed" style="color:black; background-color:white; width:100%;"
|+ class="nowrap" | 6. Data Analysis
|+ class="nowrap" | 6. Methods
|-
|-
! colspan="4" | Skills: Natural language processing, programming languages, Excel, etc.
! colspan="4" | Skills: Guerilla, videos, interviews, etc.
|-
|-
! style="background: grey; color: white; | Type of Resource
! style="background: grey; color: white; | Type of Resource