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| <div class="card"> | | <div class="card"> |
− | ===<span class="checkbox" aria-hidden="true">✔</span>Discuss with your Hiring Manager=== | + | ===<span class="checkbox" aria-hidden="true">✔</span>Purpose and Mandate=== |
| <div class="card-body mw-collapsible mw-collapsed"> | | <div class="card-body mw-collapsible mw-collapsed"> |
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| *Workspace setups will vary on a case-by-case basis, but if you foresee the need for <strong>specific equipment to carry out your duties</strong>, please discuss it with your hiring manager as soon as possible. | | *Workspace setups will vary on a case-by-case basis, but if you foresee the need for <strong>specific equipment to carry out your duties</strong>, please discuss it with your hiring manager as soon as possible. |
| *Before <strong>your first day</strong>, make sure you have clear instructions about what to do and have the required contact information for your arrival should it be virtual or in-person. | | *Before <strong>your first day</strong>, make sure you have clear instructions about what to do and have the required contact information for your arrival should it be virtual or in-person. |
− | *For any <strong>other questions or concerns</strong> not covered on this site, do not hesitate to contact your hiring manager. | + | * For any <strong>other questions or concerns</strong> not covered on this site, do not hesitate to contact your hiring manager. |
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| </div> | | </div> |
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| *Letter of offer package from your manager | | *Letter of offer package from your manager |
| *Instructions for obtaining your IT equipment from your manager or a delegated IT technician | | *Instructions for obtaining your IT equipment from your manager or a delegated IT technician |
− | *Network access information | + | * Network access information |
| *Reference materials related to your role and organization: | | *Reference materials related to your role and organization: |
| **Phone list | | **Phone list |
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| <p>Once you obtain your IT equipment, follow the enclosed instructions to finish setting up your computer and access the ESDC corporate network. Ensure you have a stable internet connection if accessing the network remotely.</p> | | <p>Once you obtain your IT equipment, follow the enclosed instructions to finish setting up your computer and access the ESDC corporate network. Ensure you have a stable internet connection if accessing the network remotely.</p> |
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− | ====Technical support ==== | + | ====Technical support==== |
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| <p>If you are having trouble setting up your workstation or logging onto the network, contact your hiring manager. They may open a service ticket on your behalf or ask you to contact the National Service Desk directly.</p> | | <p>If you are having trouble setting up your workstation or logging onto the network, contact your hiring manager. They may open a service ticket on your behalf or ask you to contact the National Service Desk directly.</p> |
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| <p>In the event you already have your computer, the National Service Desk toll-free number is on the login screen. Service times may vary depending on request volume so ensure your hiring manager is aware of the technical issue(s). They may be able to support you directly.</p> | | <p>In the event you already have your computer, the National Service Desk toll-free number is on the login screen. Service times may vary depending on request volume so ensure your hiring manager is aware of the technical issue(s). They may be able to support you directly.</p> |
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− | ====Personal media devices are not permitted==== | + | ====Personal media devices are not permitted ==== |
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| <p>Please be advised that you should <strong>never connect personal media devices</strong> such as USB keys, mobile phones, or any other external storage device to your ESDC workstation computers or laptops, even for charging purposes. Your hiring manager may direct you to additional resources on our corporate IT security policy.</p> | | <p>Please be advised that you should <strong>never connect personal media devices</strong> such as USB keys, mobile phones, or any other external storage device to your ESDC workstation computers or laptops, even for charging purposes. Your hiring manager may direct you to additional resources on our corporate IT security policy.</p> |
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| </div> | | </div> |
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− | ====Diversity & Inclusion==== | + | ==== Diversity & Inclusion==== |
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| <p>The Department is [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service2.html committed to having a skilled, inclusive and diversified workforce], which is representative of the population we serve.</p> | | <p>The Department is [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service2.html committed to having a skilled, inclusive and diversified workforce], which is representative of the population we serve.</p> |
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| </div> | | </div> |
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− | ====Download the MyESDC mobile app ==== | + | ====Download the MyESDC mobile app==== |
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| <p>The MyESDC App provides important Government of Canada information to public servants, members of the public who may be interested in working for Employment and Social Development Canada (ESDC), or anyone who is interested in knowing more about the department in general.</p> | | <p>The MyESDC App provides important Government of Canada information to public servants, members of the public who may be interested in working for Employment and Social Development Canada (ESDC), or anyone who is interested in knowing more about the department in general.</p> |
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| <div class="col-sm-12 col-md-4"> | | <div class="col-sm-12 col-md-4"> |
− | ====Regional Networks ==== | + | ====Regional Networks==== |
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| *Administrative Professionals Network (APN) | | *Administrative Professionals Network (APN) |