Changes

|9.4.1|| Incident Management||The ability to react and deal with unexpected events. Events could be positive or negative, have security, physical or mental health impacts and they can have a large or small effects on the resources of the organization. They include such things as virtual or physical threats by individuals, systems or nature, IT viruses, power outages, an employee accident, a water leakage, and much more.

|9.4.1|| Incident Management||The ability to react and deal with unexpected events. Events could be positive or negative, have security, physical or mental health impacts and they can have a large or small effects on the resources of the organization. They include such things as virtual or physical threats by individuals, systems or nature, IT viruses, power outages, an employee accident, a water leakage, and much more.

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|9.4.2|| Business Continuity Management|The ability to involve measures to ensure that the delivery of services can continue in an emergency situation.

|9.4.2|| Business Continuity Management||The ability to involve measures to ensure that the delivery of services can continue in an emergency situation.

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|9.4.3|| Disaster Recovery Management||The ability to manage the preparation of responses to major or catastrophic disruption of service delivery.

|9.4.3|| Disaster Recovery Management||The ability to manage the preparation of responses to major or catastrophic disruption of service delivery.