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| − | Appendix H: Standard on Enterprise IT Service Usage Restrictions
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| − | H.1 Standard
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| − | H.1.1 This standard provides details on the requirements set out in Section 4.4.3.10 of the [Directive on Service and Digital].
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| − | H.2.1 Standards for Enterprise Application Hosting Services are as follows:
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| − | H.2.1.1 No new departmental application deployments in data centres which are targeted for closure within three years.
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| − | H.2.1.2 All growth beyond current deployment must be identified in the integrated service, information, IT and cyber security departmental plan.
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| − | H.2.1.2.1 Planned growth can be distributed as desired between enterprise data centres and cloud.
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| − | H.2.1.3 All departmental applications must have an application health rating in the Application Portfolio Management (APM) system of at least ‘Minimal Attention Required’.
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| − | H.2.1.4 New departmental applications cannot be deployed to mainframe.
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| − | H.2.1.5 All departmental applications hosted on Shared Services Canada (SSC) infrastructure must be mapped to that infrastructure.
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| − | H.3.1 Standards for Enterprise IT Service Delivery:
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| − | H.3.1.1 The delivery of the following enterprise services will respect the entitlements and limitations specified in these documents:
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| − | H.3.1.1.1 Application Hosting Considerations and Restrictions [TBD – In development]
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| − | H.4.1 Standards for Networking and Cabling Services are as follows:
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| − | H.4.1.1 Use local internet connections only where no SSC wide area network or enterprise internet services are present.
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| − | H.4.1.1.1 Ensure that local internet access services are obtained through SSC.
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| − | H.4.1.1.2 Departments are responsible for all costs for supplying these services to users.
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| − | H.4.1.2 A minimum average of 1 Mbps/user available bandwidth at the location which includes bandwidth required for Internet and O365 (excludes locations providing bandwidth through satellite links).
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| − | H.4.1.3 Guest Wi-Fi must be provided wherever GC Wi-Fi is available.
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| − | H.5.1 Standards for Telephony Services are as follows:
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| − | H.5.1.1 Telephony plans can be purchased for automated devices which require connectivity.
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| − | H.5.1.2 Fixed lines are permitted for:
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| − | • Requirements specified in Appendix G: Standard on Information Technology Entitlements
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| − | • Emergency response / business continuity
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| − | • Where cellular coverage is prohibited or not available
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| − | H.6.1 Standards for Printing Services are as follows:
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| − | H.6.1.1 No more than one printer per two hundred and fifty users.
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| − | H.7.1 Standards for Workplace Technology Device Services are as follows:
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| − | H.7.1.1 Select end-user device software from the SSC Base Software List, when the list offers software in that category.
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| − | H.7.1.2 Do not assign users duplicate software licences.
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| − | H.7.1.3 Minimum two web browsers, installed on the end-user device.
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