514
edits
Changes
GC Enterprise Architecture/Framework/BusinessGuide (view source)
Revision as of 10:05, 18 March 2021
, 10:05, 18 March 2021no edit summary
* Stakeholder (Actors, Roles, Organizational Units) Mapping & Stakeholder requirements
* Stakeholder (Actors, Roles, Organizational Units) Mapping & Stakeholder requirements
* Outcomes
* Outcomes
* business process
* Business Process Map
* Value Stream and Value Mapping
* Value Stream and Value Mapping
* <b> include policy requirement applying to specific users and other stakeholder groups, such as accessibility, gender-based plus analysis, and official languages in the creation of the service <b>
* <b> include policy requirement applying to specific users and other stakeholder groups, such as accessibility, gender-based plus analysis, and official languages in the creation of the service </b>
To ensure that a service can be used by all its users, it is important to note the specific requirements for specific users and to that extent, it is important to take note and apply the policy that governs the service standards when providing service to the specific user groups.
To ensure that a service can be used by all its users, it is important to note the specific requirements for specific users and to that extent, it is important to take note and apply the policy that governs the service standards when providing service to the specific user groups.
This will in turn enable the service to be far-reaching and more inclusive to all its users.
<b>How to achieve:</b>
<b>How to achieve:</b>
<b>Tools:</b>
<b>Tools:</b>
* User Interface Design Principles
* User Interface Design Principles
</br>
* <b> perform Algorithmic Impact Assessment (AIA) to support risk mitigation activities when deploying an automated decision system as per ''Directive on Automated Decision-Making''</b>
When a service has an in-system developed automation for decision making, it is essential that the service perform AIA, to ensure that the result of this decision making is impartial and fair, and the impact of that decision would be the same as if the decision is made manually, only faster. </br>
The use of this type of system must closely follow the Directive on Automated Decision-Making.
<b>How to achieve:</b>
<b>How to achieve:</b>
* Provide the impact level based on the completion of the conceptual AIA
* Provide the impact level based on the completion of the conceptual AIA
<b>Tools:</b>
<b>Tools:</b>
* AIA Results (Conceptual)
* AIA Results (Conceptual)
* Model end-to-end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels (for example, lean process)
</br>
* <b>Model end-to-end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels (for example, lean process)</b>
When creating a service, make sure the service delivery is modeled end-to-end to make sure the intended end users can actually reap the benefit of the service being offered. </br>
Go through the business process map step-by-step to ensure all points/nodes within the process behaves expectedly resulting in an intended outcome.</br>
Ensure all points/nodes within the process is optimized.</br>
Create all possible positive and negative scenarios that can possibly occur. </br>
Then go through different possible scenarios to ensure the service is still being delivered correctly, effectively and efficiently.</br>
<b>How to achieve:</b>
<b>How to achieve:</b>
* Summarize the delivery of value to customer across the architecture’s business ecosystem and the contribution of each stakeholder to the value
* Summarize the delivery of value to customer across the architecture’s business ecosystem and the contribution of each stakeholder to the value
<b>Tools:</b>
<b>Tools:</b>
* Business Process Map
* Business Impact Assessment
* Business Impact Assessment
* Value Stream and Value Mapping
* Value Stream and Value Mapping
</br>
=== Architect to be outcome‑driven and strategically aligned to the department and to the Government of Canada ===
=== Architect to be outcome‑driven and strategically aligned to the department and to the Government of Canada ===
* identify which departmental/GC business services, outcomes and strategies will be addressed
* identify which departmental/GC business services, outcomes and strategies will be addressed