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=<span style="color:#044a26">Dictation</span>=
 
=<span style="color:#044a26">Dictation</span>=
<!-- NAV end -->==Background==
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== Toolkit ==
The Defence Team is facing new ways of working during the COVID-19 Pandemic. A variety of tools, resources, and information are available for civilian employees, managers, and members of the military. New processes, products, and guidelines are being established to help all members of the Defence Team connect with their colleagues during this challenging time.
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This toolkit was developed to help Defence Team (DT) Supervisors prepare for the transition towards business resumption as per the [https://www.canada.ca/en/department-national-defence/corporate/policies-standards/joint-cds-dm-directive-for-the-resumption-of-activities.html Joint <abbr>CDS/DM</abbr> Directive for the Resumption of Activities], and to provide support in building their local level resumption plan, in response to COVID-19.
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==General Information==
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The success of this business resumption exercise is largely dependent on you, as leaders, to prepare ahead of time and ensure consistency for open communications with DT members.
* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/03/dnd-caf-security-guide-teleworking-during-covid-19-response.html DND/CAF Security Guide for Teleworking during the COVID-19 Response]
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* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/leveraging-communications-tools-covid-19.html Leveraging communication and collaboration tools during COVID-19]
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* [https://www.wsps.ca/Information-Resources/Topics/working-from-a-remote-office.aspx Working from a Remote Office (Quick steps for setting up your temporary laptop workstation - leaving the Government of Canada website)]
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* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/05/personal-peripherals-dwan.html Setting up a Temporary Laptop Workstation (Youtube - leaving the Government of Canada website)]
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* [https://canada.lifespeak.com/Account/Login?ReturnUrl=%2fcovid-19%2f4855%3fbps%3dblog%26newsletterID%3d11541%26share%3dtrue&bps=blog&newsletterID=11541&share=true How to Make Working Remotely a Success – For Managers and Employees (LifeSpeak)]
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* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/05/personal-peripherals-dwan.html The use of personal peripherals on DWAN equipment when teleworking]
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* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/defence-team-guide-managing-working-remotely.html The Defence Team guide for managing and working remotely]
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* [http://nbis-snir.mil.ca/info/instructions/TDVPNIFAQ/En/ <abbr>T-DVPNI</abbr> Connectivity <abbr>FAQ</abbr> (link accessible only on the National Defence network)]
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* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/06/working-remotely.html Working remotely – Guidance and resources for the Defence Team members]
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==Civilian Employees==
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* Your workspace and ergonomic requirements
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** [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/04/ergonomic-support-remote-work.html The Defence Team’s approach to ergonomic or support equipment for telework]
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* [https://www.canada.ca/en/treasury-board-secretariat/services/benefit-plans/health-care-plan/information-notices/covid-19-temporary-measures-public-service-health-care-plan.html Temporary measures: Public Service Health Care Plan (PSHCP)]
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* [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2019/11/looking-for-hr-information-at-your-fingertips-download-the-hr-go-rh-app-today.html HR-GO app]
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==Digital Learning==
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As outlined in the [https://www.canada.ca/en/department-national-defence/maple-leaf/defence/2020/05/update-from-deputy-minister-jody-thomas-on-business-resumption-planning.html Deputy Minster’s message published May 22], a one-size-fits-all approach to business resumption will not be possible. Managing business resumption will be challenging given that there will be a range of impacts to staff through all levels and across the organization.
* Going Remote Guide (Busrides)
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* COVID-19: Working Virtually
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Your role as a Supervisor is critical for ensuring transparency and open communication with your staff throughout each step of the process. This toolkit aims to provide you with resources and tools to be able to properly communicate with staff on the changes and next steps of returning to work (whether that means in the workplace or continuing telework). You are encouraged to engage with your Public Affairs and communications teams as well as HR Civ, CMP and your Occupational Health and Safety representatives for assistance. Be sure to also leverage national level information products captured in the toolkits found on the [https://www.canada.ca/en/department-national-defence/campaigns/covid-19.html?utm_campaign=not-applicable&utm_medium=vanity-url&utm_source=canada-ca_defence-team-covid-19 Defence Team COVID-19 web site] and Department of National Defence (DND) and Canadian Armed Forces (CAF) social media accounts.
* COVID-19: Working Remotely – Tips for Team Members
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* COVID-19: Working Remotely – Tips for Team Leaders
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== Leadership Toolkit Links ==
* Virtual Team Toolkit
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* [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit.html#about About the Toolkit]
* Virtual Team Charter Guidelines
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* [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/rollout.html Departmental Communications Rollout]
* Virtual Teams Series
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* [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/checklists.html Checklists]
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* [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/key-messages.html Key Messages/Conversation pieces]
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* [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/resources.html Resources]
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* Annexes
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-a.html Annex A: Communication Templates (for use by supervisors to team-level staff)]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-b.html Annex B: Speaking Points (for use by supervisors)]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-c.html Annex C: Best Practices for Online Engagements]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-d.html Annex D: Tips for Communicating with staff]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-e.html Annex E: Building Credibility]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-f.html Annex F: Tips for facilitating meetings]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-g.html Annex G: Tools for Supporting Staff]
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** [https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/supervisors-comms-toolkit/annex-h.html Annex H: COVID-19 training and courses]
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==Download The Toolkit==
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'''[https://www.canada.ca/content/dam/dnd-mdn/documents/campaigns/supervisors-toolkit-business-resumption-june-18.pdf COVID-19 Business Resumption – Supervisors’ Communications Toolkit]'''
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​'''[https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/return-to-the-workplace-orientation-template.html Return To Work Orientation Template]'''
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== Posters For Download ==
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​​[https://www.csps-efpc.gc.ca/Tools/jobaids/pdfs/working-remotely-leaders-eng.pdf Working Remote - Tips For Team Leaders]​
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[https://www.csps-efpc.gc.ca/Tools/jobaids/pdfs/working-remotely-leaders-fra.pdf TÉLÉTRAVAIL – CONSEILS POUR LES CHEFS D’ÉQUIPE]
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​[https://www.canada.ca/content/dam/dnd-mdn/documents/campaigns/template_commstoolkits_update-overall-business-resumption.docx Template for Key Messages]​
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== Frequently Asked Questions ==
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Defence Team members are encouraged to refer to this page regularly for updated questions and answers regarding the Business Resumption Process (BRP) and the measures being taken around COVID-19 in the workplace.
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DND - https://www.canada.ca/en/department-national-defence/campaigns/covid-19/resuming-work/frequently-asked-questions.html
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ADM(Mat) DWAN - https://collaboration-materiel.forces.mil.ca/sites/DCOS/COVID19/admmatcovid19/Lists/AdmMAT%20COVID19%20QA%20Portal/Leadership.aspx
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== Page Sources ==
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https://www.canada.ca/content/dam/dnd-mdn/documents/campaigns/supervisors-toolkit-business-resumption-june-18.pdf