==Multiple alerts about the same issue/situation==
==Multiple alerts about the same issue/situation==
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*When using a number of alerts at different points about the same issue or situation, create a page summarizing current service disruptions across the organization, & link to it from the relevant alerts
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When using a number of alerts at different points about the same issue or situation, create a page summarizing current service disruptions across the organization, and link to it from the relevant alerts.
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*Page content should:
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Page content should:
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**summarize affected services in plain language
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*summarize affected services in plain language
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**explain the impact on the users of affected services
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*explain the impact on the users of affected services