Changes

=== AI Answers: UX design – Lisa Fast, DTO ===

=== AI Answers: UX design – Lisa Fast, DTO ===

* [[/gcdigital.slack.com/files/U08LDSK4D4Z/F08PBS411BP/ai answers ux .pptx|AI Answers UX]]

* [https://gcdigital.slack.com/files/U08LDSK4D4Z/F08PBS411BP/ai_answers_ux_.pptx AI Answers UX]

==== Key takeaways from Q&A ====

==== Key takeaways from Q&A ====

* The AI Answers service is not intended to replace Search, or vice versa. The two complement each other both in practice and during the research phases. Different users will have use for each, therefore the service to the user is better overall.

* The AI Answers service is not intended to replace Search, or vice versa. The two complement each other both in practice and during the research phases. Different users will have use for each, therefore the service to the user is better overall.

* AI Answers does not have the word “chat” in the name because data shows that users may assume they are interacting with a human when they see the word chat.

* AI Answers does not have the word “chat” in the name because data shows that users may assume they are interacting with a human when they see the word chat.

* Lisa reminded the group that any use of AI should adhere to TBS policy: [[/www.canada.ca/en/government/system/digital-government/digital-government-innovations/responsible-use-ai/guide-use-generative-ai.html|Guide on the use of generative artificial intelligence]]

* Lisa reminded the group that any use of AI should adhere to TBS policy: [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/responsible-use-ai/guide-use-generative-ai.html Guide on the use of generative artificial intelligence]

* [https://www.gcpedia.gc.ca/gcwiki/images/3/30/AI_Answers_UX_.pptx AI Answers UX - Presentation deck]

* [https://www.gcpedia.gc.ca/gcwiki/images/3/30/AI_Answers_UX_.pptx AI Answers UX - Presentation deck]