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<big>[[Le bureau de diversité et inclusion|Page principal]] | [[Support Resources|EN]]</big>
<big>[[Le bureau de diversité et inclusion|Page principal]] | [[Support Resources|EN]]</big> </big>[[File:Banner frameless.png|alt=|center|1252x1252px|link=https://wiki.gccollab.ca/File:Banner_frameless.png]]
== '''<big>Mental Health Resources in the Federal Public Service</big>''' ==
=== '''[https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/employee-assistance-program.html <big>Employee Assistance Program (EAP)</big>]''' ===
* <big>Short-term professional psychological support is available to all employees and their immediate families through your departmental EAP. Please consult this link to find your EAP provider: [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/employee-assistance-program.html Employee Assistance Program (EAP)].</big>
* <big>Employees in departments that receive EAP from Health Canada can ask to be referred to a mental health professional who self-identifies as a member of a particular community or who has training and/or experience in supporting clients from a specific community (e.g., cultural or religious communities, Indigeneity, 2SLGBTQIA+).</big>
=== '''[https://988.ca/ <big>9-8-8: Suicide Crisis Helpline</big>]''' ===
* <big>[https://988.ca/ The 9-8-8: Suicide Crisis Helpline] provides people in Canada with free access to 24/7/365, bilingual, trauma-informed, and culturally appropriate suicide prevention support by phone and text. If you call or text 9-8-8, trained crisis responders will listen to you and provide support with compassion, providing a safe space for you to talk.</big>
==== <big>For ongoing mental health supports</big> ====
<big>Nurturing positive employee and workplace mental health is a long-term endeavor. The following are some resources to foster or improve positive individual and workplace mental health.</big>
===== '''<big>[https://www.canada.ca/en/treasury-board-secretariat/topics/benefit-plans/plans/health-care-plan.html Public Service Health Care Plan Psychological Services]</big>''' =====
* <big>Employees can now see a psychologist, social worker, psychotherapist, or counsellor without a prescription at a reimbursement of 80% of the cost under the [https://www.canada.ca/en/treasury-board-secretariat/topics/benefit-plans/plans/health-care-plan.html Public Service Health Care Plan]. As of July 1<sup>st</sup>, 2023, these benefits have increased from $2K per calendar year to $5K.</big>
===== '''<big>Mental Health Support: Get Help</big>''' =====
* <big>Visit [https://www.canada.ca/mentalhealth canada.ca/mental-health] any time for more free mental health and substance use resources and supports.</big>
===== '''<big>Ombud Services</big>''' =====
* <big>If your organization has an Ombuds office for mental health, employees can access confidential, impartial advice by reaching out through your departmental intranet. Consult your internal website to contact your Ombud.</big>
* <big>Ombud services vary from department to department, but generally include being a sounding board; providing guidance or coaching so employees can raise and resolve issues; and/or supporting them in preparing for a difficult conversation.</big>
===== '''<big>Centre of Expertise on Mental Health in the Workplace</big>''' =====
* <big>Resources for improving employee self-care strategies and workplace mental health are available by visiting [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/health-wellness-public-servants/mental-health-workplace.html Centre of Expertise on Mental Health in the Workplace] at Canada.ca, including [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/health-wellness-public-servants/mental-health-workplace/lead-empathy.html mental health supports for managers].</big>
===== '''<big>Informal Conflict Management System</big>''' =====
* <big>[https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/harassment-violence/informal-conflict-management-system-services.html Contact your ICMS office] to find out how they can help employees to prevent, manage and resolve a workplace issue that may be inhibiting psychological health and safety in the workplace.</big>
'''<big>Canada School of Public Service</big>'''
* <big>The Canada School of Public Service offers the [https://www.csps-efpc.gc.ca/mental-health-eng.aspx Mental Health Learning Series] with self-paced courses, and they also have one-page job aids for quick reference on topics including:</big>
** <big>[https://www.csps-efpc.gc.ca/tools/jobaids/civility-remote-work-eng.aspx Civility and respect at work]</big>
** <big>[https://www.csps-efpc.gc.ca/tools/jobaids/pf-introduction-eng.aspx Mental health job aids for managers]</big>
===== '''<big>Canadian Centre for Occupational Health and Safety</big>''' =====
* <big>The Centre offers comprehensive resources on issues related to [https://www.ccohs.ca/oshanswers/psychosocial/ health promotion, wellness and psychosocial] safety in the workplace.</big>
===== '''<big>Workplace Strategies for Mental Health</big>''' =====
* <big>This organization provides policies, programs and prevention strategies to support [https://www.workplacestrategiesformentalhealth.com/topic/Organizational-strategies workplace mental health and psychological safety] for everyone.</big>
''<big>Contact your manager or Human Resources advisor for further information on supports specific to your organization.</big>''
== '''<big>Defence Team - Mental health and Wellness</big>''' ==
[https://www.canada.ca/en/department-national-defence/campaigns/covid-19/mental-health.html <big>Defence Team– Mental health and wellness - Canada.ca</big>]
<big>Canadian Armed Forces (CAF) members and Department of National Defence (DND) public service employees can access a variety of resources and information to help maintain and improve our mental health and overall personal well-being.</big>
{| class="wikitable"
!<big>Service Name</big>
!<big>Contact Information</big>
!<big>Target Audience</big>
!<big>Notes</big>
|-
|
=== [https://www.canada.ca/en/department-national-defence/programs/member-assistance.html <big>Canadian Forces Member Assistance Program</big>] ===
|<big>1-800-268-7708 (TTY: 1-800-567-5803)</big>
|<big>CAF members</big>
|<big>24/7</big>
|-
|
=== [https://www.canada.ca/en/department-national-defence/programs/defence-employee-assistance-program.html <big>Employee Assistance Program</big>] ===
|<big>English: 1-800-663-1142 (TTY: 1-888-384-1152)</big>
<big>French: 1-866-398-9505 (TTY: 1-866-433-3305)</big>
|<big>DND Public Servants</big>
|<big>24/7</big>
|-
|
=== [https://kidshelpphone.ca/ <big>Kids Help Phone</big>] ===
|<big>For [https://cfmws.ca/support-services/families/children-youth/crisis-texting-service kids of CAF families], text the keyword CAFKIDS to '''686868'''</big>
<big>For [https://kidshelpphone.ca/need-help-now-text-us kids across Canada], text the keyword CONNECT to '''686868'''</big>
|<big>Children, youth, and young adults</big>
|<big>24/7</big>
|-
|
=== [https://988.ca/ <big>9-8-8: Suicide Crisis Helpline</big>] ===
|<big>If you or someone you know is thinking about suicide, call or text 9-8-8</big>
|<big>Everyone</big>
|<big>24/7</big>
|-
|
=== [https://crtc.gc.ca/eng/phone/911/ <big>9-1-1 services | CRTC</big>] ===
|<big>If you or someone you know is in immediate danger, call 9-1-1 or go to your nearest emergency department</big>
|<big>Everyone</big>
|<big>24/7</big>
|}
== '''<big>Resources for CAF Members</big>''' ==
<big>There are a range of services available to help you and your family members get the care and support you need. You're not alone, help is available.</big>
{| class="wikitable"
!<big>Service Name</big>
!<big>Contact Information</big>
!<big>Description</big>
|-
|
===[https://www.canada.ca/en/department-national-defence/programs/member-assistance.html <big>Canadian Forces</big> <big>Member Assistance</big> <big>Program (CFMAP)</big>]===
|<big>You have two ways to access CFMAP to set up</big>
<big>counselling:</big>
#<big>By Phone, call the Crisis and Referral Centre available 24/7, at 1-800-268-7708 or 1-800-567-5803 (for people with hearing impairments).</big>
#<big>By Chat at www.canada.ca/eap-chat (password: canada), available Monday to Friday, from 0800-1930 (Eastern time), excluding statutory holidays.</big>
<big>The Chat Service is only for making an appointment for professional counselling, not for immediate counselling. If you need immediate support, please call.</big>
|<big>Provides free and confidential, short-term</big> <big>professional counselling and crisis services to</big>
<big>members of the Canadian Armed Forces (CAF),</big> <big>veterans, and their families.</big>
|-
|
===[https://www.canada.ca/en/department-national-defence/services/benefits-military/military-mental-health.html <big>Military Mental Health.</big> <big>You're not alone</big>]===
|<big>Visit the following links to learn more:</big>
*[https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/mental-health/get-help-with-mental-health-in-caf.html <big>Get immediate help</big>]
*[https://www.canada.ca/en/public-health/topics/mental-health-wellness.html <big>Mental health and wellness</big>]
*[https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/mental-health/affect-on-caf-career-by-mental-health.html <big>Effects of mental health on your career</big>]
*[https://www.canada.ca/en/department-national-defence/services/benefits-military/health-support/mental-health/programs-and-services.html <big>Programs and services</big>]
|<big>The Canadian Armed Forces offers exceptional</big> <big>medical and mental health care, support for</big> <big>families, and return to work programs.</big>
|-
|
===<big>[https://www.cafconnection.ca/National/Stay-Connected/Family-Information-Line.aspx The Family Information Line (FIL)]</big>===
|<big>To speak with a FIL counsellor, call 1-800-866-4546 (toll-free in North America) or 1-613-995-5234 (collect calls accepted).</big>
|<big>Speak to friendly, experienced professionals who are well-versed on CAF communities and services. FIL counsellors are available to handle calls in confidence 24 hours a day, seven days a week.</big>
|}
=='''Indigenous Mental Health Resources - Mental Health & Cultural Supports'''==
===<big>First Nations and Inuit Hope for Wellness Help Line and On-line Counselling Service</big>===
<big>The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention for ALL Indigenous people across Canada. On request, phone counselling is also available in: Cree, Ojibway, and Inuktitut.</big>
<big>Toll-Free: 1-855-242-3310</big>
<big>Hope for Wellness Chat Line: https://www.hopeforwellness.ca/</big>
===<big>National Indian Residential School Crisis Line</big>===
<big>Indigenous Services Canada offers a national Indian Residential School Crisis Line to support former Residential School students. The crisis line provides emotional and crisis referral services 24 hours per day.</big>
<big>Toll-Free: 1-866-925-4419</big>
===<big>KUU-US Crisis Services</big>===
<big>The KUU-US Crisis line is available 24/7 to provide support to Indigenous people in BC.</big>
<big>For more information visit: https://www.kuu-uscrisisline.com/</big>
<big>Toll Free: 1-800-KUU-US17 (1-800-588-8717)</big>
<big>Adult/Elder: 1-250-723-4050</big>
<big>Child/Youth: 1-250-723-2040</big>
===<big>Missing and Murdered Indigenous Women and Girls Support Line</big>===
<big>An independent, national, toll-free support call line is available to provide support for anyone who requires assistance.</big>
<big>Contact the free 24 hour support line at: Toll-Free: 1-844-413-6649</big>
===<big>Canada Suicide Prevention Services</big>===
<big>If you’re are thinking about suicide, are worried about a friend or loved one, or are having trouble with the loss of a loved one from suicide, the Canadian Suicide Prevention Services provides 24/7 phone support or text support from 4pm to 12am ET by '''texting 45645'''</big>
<big>Toll-Free: 1-833-4546-4566</big>