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Innovation Hubs and Labs - GC Innovator Living Library (view source)
Revision as of 10:23, 20 October 2023
, 10:23, 20 October 2023no edit summary
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|Joshua Turner
|I’m a onetime exec and longtime technologist that’s had lots of experience both inside and outside the public service. I’ve been involved in my share of successes and failures, and would love to share what I’ve learned.
|IT Policy, IT Implementation, IT Procurement
|English and French
|In private life, I’m a black belt, baker and busker.
|Joshua.turner@csps-efpc.gc.ca
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|Carmen Gervais
|I manage a team of experts at ESDC’s Transformation Accelerator Hub that
provide Design Thinking services to rapidly build and test client-centric solutions to drive service transformation. Our services are product, time and Transformation driven: in 12 weeks or less we co-develop end-user tested prototyped solutions to real business problems while building capability in Design Thinking methodology and modern ways of working with our ESDC clients (the problem owners).
|Certifications: IDEOU Advanced Design Thinking, IDEOU Human-Centered Design, ProSci Change Management Practitioner, Managing Success Programmes (MSP).
I have experience supporting program redesign, developing and testing a policy to service continuum framework and driving service delivery modernization across multiple business lines.
Currently I am the lead on a Journey Lab that will serve as the first use case of a new service being stood up in the department. Journey Labs provide an end-to-end service to improve client and employee experience using a cross-organizational and iterative approaches to test and refine a working Minimum Viable Product that offers immediate value and drives incremental progress toward an ideal future state.
Certifications : IDEOU Advanced Design Thinking, IDEOU Human-Centered Design, ProSci Change Management Practitioner, Management Success Programs (MSP).
|English and French
|I am a bilingual anglophone despite
having a French name, I have spent
all of my career in the innovation
space and I have a passion for ceramics
|carmen.gervais@servicecanada.gc.ca
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|Steph Percival
|Steph Percival has been a public servant with the Government of Canada
for 15 years. Currently, she manages a Transformation Enablement team at
Shared Services Canada. She believes that a thriving, healthy workplace is
the cornerstone of exceptional service delivery.
|Steph’s multidisciplinary experience spans fields that include policy, communications, engagement, human-centred design, and
experimentation. Guided by positive disruption, Steph has built a
career centred around innovation, creativity, and empowerment.
|English
|Steph is a poet and a reader who enjoys
getting walked or taken for a run by her
sheepadoodle.
|Stephanie.percival@ssc-spc.gc.ca
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|Bruce Radburn
|Bruce Radburn, born in Ottawa, and I’ve worked in public service innovation
for many years including the Innovation Hubs and Labs, BluePrint and Beyond 2020! I’ve had the opportunity to help launch three employee idea programs, developed innovation as part of the Strategic Business Unit at Nestle S.A. in Switzerland, and now substantively part of the Innovation Policy team within AAFC. I like to practice what I preach as an innovative entrepreneur at heart, try to be a first-mover, and for example contributing ideas and creating new events for GCWCC. Also a self-proclaimed futurist, with long time studies in strategic foresight.
|Strategic foresight, innovation policy, public service innovation,
policy community of practice, experimentation
|English
|I secretly love the gig economy and do
driving, acting, coaching and DJ as side-gigs.
|Bruce.radburn@agr.gc.ca
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|Catherine Lovatt-Smith
|Since September 2021, Catherine has held the position of Project Manager
at the Federal Council's Innovation Laboratory of Quebec. Passionate about
the opportunities to contribute to innovative projects within the GC, she
finds genuine inspiration in this role, particularly with regard to:
- Technological tools
- Best practices for dispersed and hybrid teams
If you would like to learn more about her work at the Lab, visit gcxchange (<nowiki>https://gcxgce.sharepoint.com/teams/1000271/SitePages/English.aspx</nowiki>).
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|French
|Outside of her work, Catherine is passionate about indoor plants and collects them.
|catherine.lovatt-smith@dec-ced.gc.ca
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