August 14, 2024 - ESDC - Starting/Expanding a Family presentation
Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC
Meeting information
Agenda
1. Updates
2. Roundtable
Notes and action item
Updates
PCO
- Let us know if you have any campaigns you want to promote
ESDC- Starting/Expanding a Family - Sara Kim
- We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
- Looking for program experts
- Context:
- Focusing on expecting parents and parents, what information they need:
- Benefit programs
- Leave
- Register child for SIN card
- Access health benefits etc…
- Focusing on expecting parents and parents, what information they need:
- We’ve connected with several directorates in ESDC so far
- Key pain points:
- Siloed programs and benefits
- Information overload
- Admin burden
- No news is bad news - clients become anxious with no updates
- No coordination of leave and benefits
- How we’re addressing pain points:
- Situation simulator
- Visual timeline board
- Customized checklist
- This is especially where we need help from other GC departments
- Client stories
- Promotional materials
- Feedback options
- Verifying content with other government departments/SMEs - we need your validation
- Health Canada
- CRA
- IRCC
Question and Answers
Q: What are the timelines for content inventory/links.
A: We launch in the fall so ASAP
To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.
Roundtable
Public Safety
- We went live with our list of prohibited firearms under the upcoming Firearms Buyback Program.
- Wildfires response page is ongoing with the automated news widget (for news products tagged "Forest Fires". Hurricane response page in the near future.