Robotic Process Automation (RPA)
Robotic Process Automation (RPA) is an effective tool in automating manual steps and rule-based processes by replicating human action, based on software robots or digital workers. Robots mimicking human actions across multiple software platforms. It is becoming a widely used tool due to it’s scalability and efficiencies at streamlining work that mimics high volume, repetitive business processes and it’s effectiveness at reducing error rates, assuring greater accuracy, reducing turnaround times and providing more timely information. It is non-invasive and can be integrated without changing the existing IT landscape. It transforms end to end business processes and realizes the best qualities of humans and computers working in tandem.
Capability and Expectations
What Can Robots Do?
Expected Outputs
Expected Outcomes
Development
Intake
Process Discovery
Conduct interviews to discover business challenges and solicit automation candidates to aid with RPA demand.
Process Analysis
Determine high level RPA candidate feasibility and detailed assessment consideration.
Automation Assessment
Perform detailed assessment to review complexity, frequency, stability and input types.
Automation Qualification
Further qualify RPA candidate with cost benefit analysis and compare against assessment scorecard.
Resources Assigned
Items are added to backlog repository and resources are assigned.