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Welcome from the Chief Administrator
On behalf of all of us at the Administrative Tribunals Support Service of Canada, I’d like to welcome you. We’re thrilled you are here.
I’m proud to say that you are joining a very special organization that has the privilege of contributing directly to Canada’s justice system. The work we do at the ATSSC allows the federal administrative tribunals we support to effectively deliver on their important mandates, helping them provide access to justice to Canadians across the country.
Whether you are working in internal services or one of the secretariats, know that we are united and that you are part of a thriving, healthy organization that does great things.
Now, you are going to receive a lot of information in the coming days as part of your orientation, but don’t feel overwhelmed, just relax and take it all in. We want to make sure that you have the tools you need so that you can get started with ease. You’ve got lots of great colleagues that will be there to support you along the way.
We’re a diverse and inclusive organization, where people are valued, connected and support one another. Teamwork, innovation and creativity are important to us here at the ATSSC. So is supporting our employees through professional training, career opportunities, and care for health and well-being.
As you explore the onboarding resources, you will be learning more about our mission, vision and values – the things that guide us in our actions every day, and which allow us to serve Canadians and support our tribunals.
Every employee has a special role at the ATSSC and I value each and everyone’s contributions. I am always amazed at the energy our employees bring to their work, as well as the creativity, and the desire to go the distance. Our people are what sets us apart. I am so proud of our culture. Together, we can continue to do great work!
I’m glad that you will be part of our exciting journey, and I look forward to working with you.
Welcome aboard and thank you for choosing to grow your career here at the ATSSC.
Orlando Da Silva
Chief Administrator
Mandate, Vision, Mission and Values
The Administrative Tribunals Support Service of Canada was established for the purpose to build capacity to meet the needs of administrative tribunals, find efficiencies through economies of scale, and Improve access to justice.
Our Mandate
The ATSSC is responsible for providing support services and facilities to 12 federal administrative tribunals by way of a single integrated organization.
These services include the specialized services required by each tribunal (e.g. registry, research and analysis, legal and other mandate or case activities specific to each tribunal), as well as internal services (e.g. human resources, financial services, information management and technology, accommodations, security, planning and communications).Our Vision
We will be recognized as a centre of excellence for:
- service delivery;
- innovative, efficient and effective operations; and
- supporting improved access to justice.
Our Mission
We provide high-quality services to the tribunals and the people we serve by:
- being responsive to their needs;
- preserving the tribunals’ independence, neutrality and reputation for excellence; and
- fostering the development of cooperative, engaged and knowledgeable employees.
Our Values
We actively promote and demonstrate the public service values outlined in the Values and Ethics Code for the Public Sector: Respect for Democracy; Respect for People; Integrity; Stewardship; and Excellence.
We are also committed to the following values:
Service Excellence
- We provide high-quality, reliable, timely, effective and efficient services that meet the common and unique needs of the tribunals and the people we serve.
- We continually seek opportunities to improve our services through innovation, leveraging resources and sharing best practices.
- We work collaboratively, constructively, and respectfully.
Accountability and Transparency
- We communicate openly and honestly.
- We remain accountable at all times for what we do.
- We maintain trust by respecting the roles, responsibilities and mandates of the tribunals and the ATSSC, and by spending public funds wisely.
Supportive Work Environment
- We create a workplace culture that generates a sense of belonging and where people are valued and engaged.
- We recognize the contributions of our colleagues and ensure we provide the learning and development we need to continue to grow.
- At all levels, we demonstrate leadership through teamwork, adaptability and creativity.
Departmental Reports
Visit canada.ca for ATSSC reports, plans, quarterly financial reports, etc.