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 Episode des Trajets en bus
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 Cours en ligne autodirigé
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 Vidéo
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 Article
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 Aide à l'emploi
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Nourrir un état d’esprit numérique et de développement
L’intelligence et la capacité d’apprentissage peuvent être développées et améliorées. Soyez prêt à désapprendre l’ancien et à apprendre le nouveau.
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| #GCnumérique
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Pour ceux et celles qui baignent dans le numérique depuis quelques années, le mot-clic #GCnumérique va de soi. Mais au-delà du fameux mot-clic, que signifie l’expression “GCnumérique” pour vous?
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2 minutes
| | Comment adopter le numérique dans la fonction publique canadienne |
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Vous apprendrez comment appliquer un état d’esprit numérique à votre travail en tant que fonctionnaire. |
2,0 heures
| | Atteindre la dextérité numérique |
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Ce cours porte sur les techniques qui permettront à votre organisation d'acquérir de la dextérité numérique et sur les avantages qui en résulteront. Vous découvrirez comment instaurer un état d'esprit centré sur la technologie et comment numériser les pratiques qui favorisent la dextérité numérique. Vous apprendrez aussi comment mesurer les progrès de votre organisation en matière de dextérité numérique et quelles sont les stratégies à adopter à cet égard. * une connexion à GCcampus est nécessaire |
19 minutes
| | Passons au numérique |
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Dans cet épisode, nous nous pencherons sur ce que vous pouvez faire pour accroître votre littératie numérique. En d’autres termes, nous verrons comment vous pouvez utiliser la technologie numérique et les outils de communication dans le cadre de vos tâches quotidiennes; ce qui peut comprendre l’accès à l’information, la gestion de l’information et la communication avec d’autres personnes. |
2 minutes
| | Les normes numériques du gouvernement du Canada |
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Passer de la parole aux actes numériques : Les normes numériques |
3 minutes
| | Manuel d’instructions pour l’égalité entre les sexes à l’ère numérique |
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Élaboré par le Laboratoire d’inclusion numérique d’Affaires mondiales Canada, le Manuel d’instructions pour l’égalité entre les sexes à l’ère numérique a pour but de mettre de l’avant un ensemble de pratiques exemplaires pour soutenir l’égalité entre les sexes dans les contextes numériques. |
10 minutes
| | Développer un état d’esprit évolutif
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Dans ce cours, vous découvrirez les caractéristiques d'un état d'esprit de développement, telles que la persévérance, et comment le distinguer d'un état d'esprit fixe. Vous explorerez aussi les méthodes de développement des états d'esprit pour réussir, et comment la croissance professionnelle peut être positive pour vous et votre organisation. * une connexion à GCcampus est nécessaire
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20 minutes
| | Les bonnes pratiques pour la transformation numérique
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Ce cours présente les meilleures pratiques pour gérer le changement dans votre organisation. Il vous montre comment adapter vos opérations et augmenter leur résilience et leur flexibilité face au changement. Vous découvrirez également le rôle des leaders en matière de transformation numérique et les meilleures façons d’éviter les erreurs courantes dans ce domaine. * une connexion à GCcampus est nécessaire
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27 minutes
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Design with users
Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.
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| Exploring customer journey mapping
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In this course, you'll learn how to create a customer journey map. This problem-solving tool can help you brainstorm effective solutions for key customer pain points. You'll also explore how to recognize and prioritize actions that improve your customer focus, and how to avoid common mapping mistakes. *login to GCcampus required
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23 minutes
| | Listening can be just the opposite of what we might think
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4 techniques to become a better listener to create a better world
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8 minutes
| | Let’s talk about accessibility
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Digital technologies are an increasingly important resource in many aspects of life: education, employment, government, commerce, health care, recreation, and more. It is essential that these be accessible in order to provide equal access and equal opportunity to people with diverse abilities.
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7 minutes
| | Design with users #designwin
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In this episode, we’ve selected 3 great videos dealing with the basic principles of user-centred design for you to watch.
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4 minutes
| | Gender-based Analysis Plus (GBA+) Step-by-step
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Learn the key concepts of GBA+ and recognize how various identity factors can influence the experience of federal government initiatives. Access a job aid to help you demystify and apply GBA+ to your work.
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7 minutes
| | GBA+ Intersectionality job aid
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This tool can help you reflect on peoples’ multiple identity factors, and how that may impact their experiences with government initiatives. Given that our work may differ as public servants, this job aid may be adapted and changed to meet your organizational and contextual needs.
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10 minutes
| | Overcoming Unconscious Bias in the Workplace
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Ensuring a diverse workplace requires seeing past not just individual biases, but also institutional biases that can become ingrained in teams and organizations. In this course, you'll learn about the process of overcoming organizational biases and how to function as an inclusive leader. You'll also learn specific tactics for combating unconscious biases in the workplace. *login to GCcampus required
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30 minutes
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Iterate and improve frequently
Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.
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| The Agile Leader
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In this course, you will learn how to adopt a focused and flexible mindset; respond quickly with adaptive techniques; and empower others to reach the goal. *login to GCcampus required
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43 minutes
| | Developing and Supporting an Agile Mindset
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This course explains why it's important for organizations to cultivate a culture of agility. You'll explore the characteristics that distinguish an agile mindset from a fixed mindset. You'll learn how to encourage and build an agile enterprise, and how doing this will help your business flourish. The course also covers how developing and supporting an agile mindset can benefit both your corporate culture and your business success. *login to GCcampus required
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26 minutes
| | Agile. Step by Step
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What could be better than putting users at the centre of our efforts to improve our jobs and service offerings? How about doing all that while being agile? Sounds great, right? But hmm… what does “agile” mean?
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9 minutes
| | Agile stakeholder engagement and team development
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In this course you'll learn about Agile teams and team leadership, including the characteristics of an effective Agile team. The course introduces you to common team development strategies and developmental mastery models. It also covers effective communication tools and the benefits of using facilitation techniques like Agile games to foster collaboration and cooperation. *login to GCcampus required
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53 minutes
| | Building a culture of design thinking
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This course presents ways to develop customer focus so that you can define problems. You'll explore design thinking strategies that will show you how to reframe problems, how to brainstorm solutions and when to use prototypes. You'll also identify best practices for user testing, and ways of gathering and reviewing feedback that will help you solve problems effectively. *login to GCcampus required
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22 minutes
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Empower staff to deliver better services
Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.
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| Polishing Your Feedback Skills
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This course covers when and how to give feedback positively, how to handle bad reactions and your own nervousness, and how to give feedback to people at different organizational levels. *login to GCcampus required
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30 minutes
| | FWDThinking Series Episode 2: Empowering Product Teams
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Find out more about empowering public sector product managers.
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8 minutes
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Be good data stewards
Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.
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| A self-directed guide to understanding data
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This course is a series of self-paced activities designed to introduce learners to data in the Government of Canada. It sets the foundation for the Discover Data series by introducing data concepts and terminology, exploring changing citizen expectations of government, what a data-driven organization looks like and how the Government of Canada is moving towards that goal. It will also give learners an opportunity to reflect on personal data challenges, and their own organizational data strategy.
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2.5 hours
| | What is data?
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In the Government of Canada, lack of data isn’t a problem. In fact, it’s the opposite: there’s often too much information available from too many different sources to make a clear decision. In this episode, you'll learn:
- the definition of data and data analysis;
- the 2 types of data;
- the 2 ways data is organized;
- 5 steps to analyze data to answer a business question; and
- the role of a Chief Data Officer.
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24 minutes
| | Making data-driven decisions
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In this course, you'll learn about the benefits of making decisions with data as the basis for your choice. You'll explore best practices for taking a balanced approach to make decisions that don't rely on a single perspective. You'll also learn how to avoid common mistakes associated with using data to inform decisions. *login to GCcampus required
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28 minutes
| | Exploring data visualization
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This course sets out the considerations for creating data visualizations and explains how to present your message with the help of data visualization tools. You'll learn how to communicate clearly with data visualizing techniques. You'll also explore ways to use best practices for design so that your visualizations clearly and accurately tell the story you want them to. *login to GCcampus required
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30 minutes
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Collaborate widely
Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.
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| Alex Benay: on a Digital Public Service
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Open by default or open government is about reducing the barriers to access to government.
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1 minute
| | Government of Canada’s Open by Default pilot
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Right now we’re testing an Open by Default pilot that gives the public a behind-the-scenes look at the federal government’s work as its being created.
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1 minute
| | Encouraging Team Communication and Collaboration
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In this course, you'll learn techniques for encouraging effective communication and overcoming communication problems. You'll also learn strategies for encouraging teamwork. Finally, you'll learn about common tools and technologies for virtual team communication and key considerations for establishing virtual communication guidelines. *login to GCcampus required
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30 minutes
| | Cultivating Cross-functional Team Collaboration
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This course shows you how to establish and cultivate true cross-functional team collaboration. It explains the characteristics of this approach and the resulting benefits. You’ll learn how to use software solutions that will help you assess your team’s cross-functional collaboration readiness. You’ll also explore how to overcome barriers and achieve true cross-functional collaboration throughout your organization. *login to GCcampus required
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20 minutes
| | Cultivating Relationships with Your Peers
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This course explores how you can identify the peers in your organization who are especially important to meeting your goals. It will help you develop and maintain solid, mutually beneficial relationships with the people who matter most to you. *login to GCcampus required
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30 minutes
| | Open Government Starts with You
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The Open Government Partnership aims to promote transparency, empower citizens, fight corruption and harness new technologies to strengthen governance. As a member of this initiative, the Government of Canada continues to deepen its efforts to integrate openness into day-to-day business. Open government practitioners discuss the opportunities available to help make open government mainstream across Canada. You will learn how to facilitate this shift towards openness within your own organization. *login to GCcampus required
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1.5 hours
| | The Conversation Starts Here
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Opportunities for reconciliation with the Indigenous Peoples of Canada are everywhere. Reconciliation means learning about the Indigenous experience and working towards true inclusivity as a nation. The key is open dialogue and engagement. The conversation starts here. *login to GCcampus required
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1.5 minutes
| | Communication
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How collaboration hubs can support your remote team.
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2 minutes
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