Change Management National Center of Expertise

Download the Change management playbook (Accessible)(Last update: June 2023)

Change Management Program in-a-box - NEW! (Last update: December 2023)

Quick links

CM Program in-a-box - NEW! Return to the workplace change management toolkit Workplace Change Management Playbook at a glance Workplace Change Management Community of Practice GCworkplace GCpedia page

GCworkplace GCconnex group GCworkplace vision presentation GCworkplace Transformation Playbook GCcoworking GCpedia page GCworkplace testimonials GCpedia page

Workplace performance survey Change Management Cloud Project story collection Sponsorship toolkit ZIP GCworkplace generic mailbox

Strategize

Change inventory and impact assessment Change readiness assessment ADKAR change-o-meter Stakeholders map Project readiness assessment tool Guide to assessing the sponsor and champions, and Sponsorship assessment tool “Notice of interest” e-mail template Hiring a Change Manager through the Career Marketplace on GCconnex Change management team 3Rs template Roles, functions and key activities of a change manager guide Statement of work–change management resource template Evaluation criteria template Change management strategy template Change management strategy presentation template

Plan

CM/PM integrated plan tool CM approach and timeline presentation Sponsorship roadmap Communication plan template Engagement plan template Training plan template Workplace performance modernization tracker CM activity tracker Return to the workplace toolkit NEW! Return to the workplace employee experience presentation NEW!

Implement

Return to the workplace communication tool NEW! Early communications guide First engagement activity with employees template Intranet page template FAQ template Getting the most out of GCworkplace Fact Sheet–ABW Fact sheet–Mobile and flexible Fact sheet–Digital and collaborative Fact sheet–Etiquette Fact sheet–Well-being Inside the ABW studio FULL Package TEMPLATE–Initial email invite to send to employees TEMPLATE–Agenda and instructions email to send to employees TEMPLATE–PPT presentation to use the day of the session TEMPLATE–Facilitation plan to use the day of the session TEMPLATE–Speaking points to use the day of the session Meeting in-a-box ADKAR change-o-meter Manager toolkit Leadership toolkit Sponsor Guide–Roles and Responsibilities Change agent toolkit QUIZ–Adaptability and flexibility QUIZ–Change readiness QUIZ–Change resilience Being mobile–best practices for a manager Managing reactions to change Managing resistance to change Dealing with difficult questions Promoting resilience to change ABW Workshop–Complete package TO READ FIRST ABW workshop–Facilitator guide ABW workshop–PowerPoint presentation ABW workshop–Employee worksheet (bilingual) ABW workshop–Vision board (bilingual PPT) ABW workshop–GCworkplace workpoints vision board (Word) ABW workshop–Score card ABW workshop–Evaluation form ABW workshop–Excel worksheet (facilitator) ABW workshop–Excel worksheet (participants)

Measure

Workplace performance modernization tracker Change readiness assessment Feedback strategy options ADKAR change-o-meter CM activity tracker Lessons learned template

Regional partners

Our regional partners provide advice, guidance and support to client organizations in workplace strategy and change management in various regions across the country. They recommend and guide client organizations with the use of change management tools. Currently, the CM NCoE has partners in the Pacific, Western and Quebec regions.

Cameron Herdman Pacific region, Acting Senior Project Leader

Chris Konski Western Region, Senior Regional Advisor, Change Management

Joanie Boudreau Quebec Region, GCworkplace Strategist