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TEMP MyGCHRv2

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April, 2019
MyGCHR Service Measures - Overview
Please click on this link to access the MyGCHR Service Measures – Overview presentation.

Release Notes - Draft Release Notes for Spring Release
Please find below the link to the Draft Release Notes for Spring Release: https://gcconnex.gc.ca/file/view/48401428/draft-release-notes-spring-release-2019-ebauche-notes-de-version-pour-la-version-du-printemps-2019?language=en

MyGCHR Newsletter - April 2019
Please find below the link to the MyGCHR Newsletter for the month of April: https://gcconnex.gc.ca/file/view/48144614/mygchr-newsletter-april-2019?language=en

MyGCHR Continuous Improvement Group (CIG) Pain Point 5
Please find below the link to the MyGCHR Continuous Improvement Group (CIG) Pain Point 5 presentation : https://gcconnex.gc.ca/file/view/48145153/continuous-improvement-group-cig-pain-point-5?language=en

Final Scope for Spring Release 2019
Please find below the link to the Final Scope for the Spring Release 2019 : https://gcconnex.gc.ca/file/view/48147904/final-scope-for-spring-release-2019-finale-portee-pour-la-version-du-printemps-2019?language=en

March, 2019
Release Notes - Special Release
Please find below the link to the Release Notes for the Special Release: https://gcconnex.gc.ca/file/view/47425020/2019-03-22-release-notes-special-release?language=en

Resubmit Redesign Project
Please click on this link to access the Resubmit Redesign presentation.
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  • MyGCHR Service Desk Form
  • Access Request Form
  • Business Requirement Template

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  • Absence Results Archiving - Background & FAQ
  • Briefing Note - Urgency, Impact and Priority
  • List of MyGCHR Organizations on PSPC instances
  • List of Outstanding Problems
  • MyGCHR Help Module (UPK)
  • MyGCHR Known Issues
  • MyGCHR Production Clients Monthly Meetings
  • MyGCHR Service Measures - Overview
  • MyGCHR Service Statement for Onboarded Organizations
  • Newsletter
  • Phoenix 9.2 Upgrade - Presentation
  • Release Notes
  • Scope for upcoming releases
  • Security Document (roles)


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April 22, 2019
New Process for Voluntary Leave Cash-Out Requests for Employees in Organizations Using My GCHR (9.1)
The process for employees to request leave cash-outs is changing effective March 1, 2019. The change will address issues employees have encountered in receiving related payments and improve the processing of the transaction in Phoenix for Compensation Advisors.
Effective March 1, 2019 leave cash-out requests will no longer be automatically processed by Phoenix when they are submitted via MyGCHR. Compensation Advisors will process the request based on receipt of a complete, authorized leave form and, if the organization is serviced by the Pay Centre, a Pay Action Request (PAR) validated by a Trusted Source.
Technical changes to MyGCHR to stop employees from submitting leave cash-out requests through the MyGCHR Self Service functionality will be implemented May 10, 2019. To support the change in process until the system changes are applied, the MyGCHR Service Desk will monitor leave requests to identify cash-outs requests entered by employees through Self Service. If such a request is identified, the Service Desk will contact the MyGCHR Help Desk within your organization to inform them of the request. The help desk in your organization will be responsible for following-up with the employee and manager to ensure the new manual process is applied.
Click on this document for more detail to support your organization with the transition to the new process.

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  • August 9, 2019
  • September 6, 2019
  • October 4, 2019
  • November 1, 2019
  • December 6, 2019
  • Extract of July = July 28, 2019 EOD
  • Extract of August = August 25, 2019 EOD
  • Extract of September = September 29, 2019 EOD
  • Extract of October = October 27, 2019 EOD
  • Extract of November = November 24, 2019 EOD
  • Extract of December = December 29, 2019 EOD
EOD = End of day

Date and Time (ET) Release / Service Interruption
July 11, 2019 from 7:00 p.m. to 10:00 p.m. Emergency Release
July 19, 2019 from 7:00 p.m. to July 20, 2019 at 5:00 p.m. Archiving Process
July 25 2019 from 7:00 p.m. to 10:00 p.m. MyGCHR Maintenance Window
July 27, 2019 from 6:00 p.m. to 9:30 p.m. SSC Maintenance
July 28, 2019 from 6:00 p.m. to 9:30 p.m. SSC Maintenance
August 1, 2019 from 7:00 p.m. to 10:00 p.m. MyGCHR Maintenance Window
August 16, 2019 from 7:00 p.m. to August 19, 2019 at 5:00 a.m. Summer Release

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E-mail: TPSGC.BureaudeServiceMesRHGC-MyGCHRServiceDesk.PWGSC@tpsgc-pwgsc.gc.ca
Phone : 613-947-7837 or 1-855-869-8675 (toll free)

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E-mail : HRMODRH@tbs-sct.gc.ca
Phone : N/A

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Absence Management


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